Relationship between motivation, organizational citizenship behavior and employee performance among research university academicians

Intrinsic and extrinsic motivation have a significant relationship with employee performance. Although the topics have been studied extensively, minimal efforts have been made within an academic setting such as to investigate the types of motivation one is likely to be engaged with, how organization...

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Main Author: Tan, Yew Huei
Format: Thesis
Language:English
Published: 2016
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Online Access:http://eprints.utm.my/id/eprint/79068/1/TanYewHueiPFM2016.pdf
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spelling my-utm-ep.790682018-09-27T06:07:14Z Relationship between motivation, organizational citizenship behavior and employee performance among research university academicians 2016-08 Tan, Yew Huei HD28 Management. Industrial Management Intrinsic and extrinsic motivation have a significant relationship with employee performance. Although the topics have been studied extensively, minimal efforts have been made within an academic setting such as to investigate the types of motivation one is likely to be engaged with, how organizational citizenship behavior (OCB) plays a part in the relationship and the importance of continuing professional development (CPD) as one of the dimensions needed to evaluate the employee’s performance. This research seeks to broaden the field of study by investigating the interplay of OCB on motivation and employee performance in an academic setting. Lecturers from five major research universities in Malaysia participated in the study. 6000 sets of questionnaires were distributed using simple random sampling method and 368 sets were useable for the final analysis. Data to measure the correlation between dimensions were analyzed using Pearson’s correlation. Multiple regression analysis was used to examine the effect of motivation on employee performance and path analysis was used to identify the mediating effect of OCB. Significant differences in the variance of employee performance were found between intrinsic motivation and extrinsic motivation. In addition, OCB was found to partially mediate the relationship between motivation and employee performance. This study also found that CPD is necessary and suitable as one of the dimensions of employee performance. The study has illustrated the understanding with reference to the type of motivation that affects the lecturer’s performance and how OCB plays a role in enhancing a lecturer’s performance. Besides that, the importance of CPD when evaluating the employee performance was also highlighted. In conclusion, lecturer’s performance is influenced by their OCB and not solely affected by their motivation. 2016-08 Thesis http://eprints.utm.my/id/eprint/79068/ http://eprints.utm.my/id/eprint/79068/1/TanYewHueiPFM2016.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:106952 phd doctoral Universiti Teknologi Malaysia, Faculty of Management Faculty of Management
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic HD28 Management
Industrial Management
spellingShingle HD28 Management
Industrial Management
Tan, Yew Huei
Relationship between motivation, organizational citizenship behavior and employee performance among research university academicians
description Intrinsic and extrinsic motivation have a significant relationship with employee performance. Although the topics have been studied extensively, minimal efforts have been made within an academic setting such as to investigate the types of motivation one is likely to be engaged with, how organizational citizenship behavior (OCB) plays a part in the relationship and the importance of continuing professional development (CPD) as one of the dimensions needed to evaluate the employee’s performance. This research seeks to broaden the field of study by investigating the interplay of OCB on motivation and employee performance in an academic setting. Lecturers from five major research universities in Malaysia participated in the study. 6000 sets of questionnaires were distributed using simple random sampling method and 368 sets were useable for the final analysis. Data to measure the correlation between dimensions were analyzed using Pearson’s correlation. Multiple regression analysis was used to examine the effect of motivation on employee performance and path analysis was used to identify the mediating effect of OCB. Significant differences in the variance of employee performance were found between intrinsic motivation and extrinsic motivation. In addition, OCB was found to partially mediate the relationship between motivation and employee performance. This study also found that CPD is necessary and suitable as one of the dimensions of employee performance. The study has illustrated the understanding with reference to the type of motivation that affects the lecturer’s performance and how OCB plays a role in enhancing a lecturer’s performance. Besides that, the importance of CPD when evaluating the employee performance was also highlighted. In conclusion, lecturer’s performance is influenced by their OCB and not solely affected by their motivation.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Tan, Yew Huei
author_facet Tan, Yew Huei
author_sort Tan, Yew Huei
title Relationship between motivation, organizational citizenship behavior and employee performance among research university academicians
title_short Relationship between motivation, organizational citizenship behavior and employee performance among research university academicians
title_full Relationship between motivation, organizational citizenship behavior and employee performance among research university academicians
title_fullStr Relationship between motivation, organizational citizenship behavior and employee performance among research university academicians
title_full_unstemmed Relationship between motivation, organizational citizenship behavior and employee performance among research university academicians
title_sort relationship between motivation, organizational citizenship behavior and employee performance among research university academicians
granting_institution Universiti Teknologi Malaysia, Faculty of Management
granting_department Faculty of Management
publishDate 2016
url http://eprints.utm.my/id/eprint/79068/1/TanYewHueiPFM2016.pdf
_version_ 1747818139190558720