Antecedents and precedents of employee conflict among academics of higher education institutions in Pakistan

Higher Education Institutions (HEIs) in Pakistan are consistently witnessing an increased level of conflicts among employees. This increase impacts significantly the culture of the institutions. Furthermore, literature has indicated the importance of organizational culture in reshaping employees’ wo...

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Main Author:	Khan, Muhammad Muddassar
Format:	Thesis
Language:	English
Published:	2017
Subjects:	HD28 Management Industrial Management
Online Access:	http://eprints.utm.my/id/eprint/79152/1/MuhammadMuddassarKhanPFM2017.pdf
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id	my-utm-ep.79152
record_format	uketd_dc
spelling	my-utm-ep.791522018-09-30T08:23:23Z Antecedents and precedents of employee conflict among academics of higher education institutions in Pakistan 2017 Khan, Muhammad Muddassar HD28 Management. Industrial Management Higher Education Institutions (HEIs) in Pakistan are consistently witnessing an increased level of conflicts among employees. This increase impacts significantly the culture of the institutions. Furthermore, literature has indicated the importance of organizational culture in reshaping employees’ work practices and empowerment, specifically, in relation to the three types of conflicts such as task, process and relationship. However, the relationship of each conflict type with employees’ performance is unclear and there have been limited studies to identify antecedents of the conflicts in organizations. Thus, the objectives of this study are to examine the interrelationship of organizational culture, employee empowerment and employee conflict, and its impact on employee performance with moderating role of conflict management. A proportionate random sample of 240 academic staff from HEIs in Pakistan was respondents for the study. Structural equation modeling was used to examine the empirical relationship. Results indicated that HEIs’ culture has a negative relationship with employee conflict, and this conflict has a negative relationship with employee’s performance. The findings showed that employee empowerment mediates the relationship between organizational culture and employee conflict, whilst conflict management moderates the relationship of employee conflict and employee performance. Besides, the study also found that relationship conflict has a negative relationship with employee performance while task conflict has a positive relationship. However, the study did not find any evidence of a relationship between process conflict and employee performance. The results of the current study are helpful for HEIs’ management to develop strategies to reduce relationship conflicts by empowering their employees. 2017 Thesis http://eprints.utm.my/id/eprint/79152/ http://eprints.utm.my/id/eprint/79152/1/MuhammadMuddassarKhanPFM2017.pdf application/pdf en public phd doctoral Universiti Teknologi Malaysia, Faculty of Management Faculty of Management
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HD28 Management Industrial Management
spellingShingle	HD28 Management Industrial Management Khan, Muhammad Muddassar Antecedents and precedents of employee conflict among academics of higher education institutions in Pakistan
description	Higher Education Institutions (HEIs) in Pakistan are consistently witnessing an increased level of conflicts among employees. This increase impacts significantly the culture of the institutions. Furthermore, literature has indicated the importance of organizational culture in reshaping employees’ work practices and empowerment, specifically, in relation to the three types of conflicts such as task, process and relationship. However, the relationship of each conflict type with employees’ performance is unclear and there have been limited studies to identify antecedents of the conflicts in organizations. Thus, the objectives of this study are to examine the interrelationship of organizational culture, employee empowerment and employee conflict, and its impact on employee performance with moderating role of conflict management. A proportionate random sample of 240 academic staff from HEIs in Pakistan was respondents for the study. Structural equation modeling was used to examine the empirical relationship. Results indicated that HEIs’ culture has a negative relationship with employee conflict, and this conflict has a negative relationship with employee’s performance. The findings showed that employee empowerment mediates the relationship between organizational culture and employee conflict, whilst conflict management moderates the relationship of employee conflict and employee performance. Besides, the study also found that relationship conflict has a negative relationship with employee performance while task conflict has a positive relationship. However, the study did not find any evidence of a relationship between process conflict and employee performance. The results of the current study are helpful for HEIs’ management to develop strategies to reduce relationship conflicts by empowering their employees.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Khan, Muhammad Muddassar
author_facet	Khan, Muhammad Muddassar
author_sort	Khan, Muhammad Muddassar
title	Antecedents and precedents of employee conflict among academics of higher education institutions in Pakistan
title_short	Antecedents and precedents of employee conflict among academics of higher education institutions in Pakistan
title_full	Antecedents and precedents of employee conflict among academics of higher education institutions in Pakistan
title_fullStr	Antecedents and precedents of employee conflict among academics of higher education institutions in Pakistan
title_full_unstemmed	Antecedents and precedents of employee conflict among academics of higher education institutions in Pakistan
title_sort	antecedents and precedents of employee conflict among academics of higher education institutions in pakistan
granting_institution	Universiti Teknologi Malaysia, Faculty of Management
granting_department	Faculty of Management
publishDate	2017
url	http://eprints.utm.my/id/eprint/79152/1/MuhammadMuddassarKhanPFM2017.pdf
_version_	1747818159055831040

Antecedents and precedents of employee conflict among academics of higher education institutions in Pakistan

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