The role of employee voice on the relationship between transformational leadership and job satisfaction of airline employees in Jordan

In today’s business environment, leaders of organizations cannot deal with the dynamic environment in silo, where opportunities and challenges are constantly changing. It is thus advisable for leaders to harness employees’ input, ideas, and recommendations in fostering employee satisfaction, thereby...

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Main Author:	Alfayad, Zaid Mohammad Ali
Format:	Thesis
Language:	English
Published:	2017
Subjects:	HD28 Management Industrial Management
Online Access:	http://eprints.utm.my/id/eprint/79599/1/ZaidMohammadAliPFM2017.pdf
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id	my-utm-ep.79599
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spelling	my-utm-ep.795992018-10-31T13:01:05Z The role of employee voice on the relationship between transformational leadership and job satisfaction of airline employees in Jordan 2017 Alfayad, Zaid Mohammad Ali HD28 Management. Industrial Management In today’s business environment, leaders of organizations cannot deal with the dynamic environment in silo, where opportunities and challenges are constantly changing. It is thus advisable for leaders to harness employees’ input, ideas, and recommendations in fostering employee satisfaction, thereby promoting further development of an organization. The motivation behind this study is to seek a deeper understanding in determining the role of transformational leadership and employee voice as antecedents of job satisfaction. This study aimed at investigating the role of transformational leadership practices, comprising idealized influence, intellectual stimulation, individualized consideration and inspirational motivation in encouraging employee voice and improving job satisfaction. Another objective of this study was to investigate the role of employee voice as a mediator in the relationship between transformational leadership practices and job satisfaction. This study employed a proportionate stratified random sampling technique along with a cross-sectional design with data collected from 346 non-managerial employees at the Royal Jordanian Airlines in Jordan. Multivariate data normality tests, descriptive statistics, and structural equation modelling were used for data analyses. Additionally, discriminant validity, convergent validity, and composite reliability were estimated to ensure the validity and reliability of the study’s construct. Findings of the study revealed a significant direct relationship between all transformational leadership practices and job satisfaction, except for idealized influence. Also, the study found a significant direct relationship between transformation leadership practices and employee voice except for inspirational motivation. The results indicated a significant mediating effect of employee voice in the relationship between idealized influences, intellectual stimulation, individualized consideration and job satisfaction. However, employee voice failed to function as a mediator in the relationship between inspirational motivation and job satisfaction. The current study has contributed to literature by introducing new empirical evidence in organizational studies of the antecedents of job satisfaction. Findings of the study suggest that it is advisable for organizations to invest in transformational leadership training and create a platform that encourages employees to express their opinions and ideas regarding job-related matters as this could improve employee job satisfaction levels. 2017 Thesis http://eprints.utm.my/id/eprint/79599/ http://eprints.utm.my/id/eprint/79599/1/ZaidMohammadAliPFM2017.pdf application/pdf en public phd doctoral Universiti Teknologi Malaysia, Faculty of Management Faculty of Management
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HD28 Management Industrial Management
spellingShingle	HD28 Management Industrial Management Alfayad, Zaid Mohammad Ali The role of employee voice on the relationship between transformational leadership and job satisfaction of airline employees in Jordan
description	In today’s business environment, leaders of organizations cannot deal with the dynamic environment in silo, where opportunities and challenges are constantly changing. It is thus advisable for leaders to harness employees’ input, ideas, and recommendations in fostering employee satisfaction, thereby promoting further development of an organization. The motivation behind this study is to seek a deeper understanding in determining the role of transformational leadership and employee voice as antecedents of job satisfaction. This study aimed at investigating the role of transformational leadership practices, comprising idealized influence, intellectual stimulation, individualized consideration and inspirational motivation in encouraging employee voice and improving job satisfaction. Another objective of this study was to investigate the role of employee voice as a mediator in the relationship between transformational leadership practices and job satisfaction. This study employed a proportionate stratified random sampling technique along with a cross-sectional design with data collected from 346 non-managerial employees at the Royal Jordanian Airlines in Jordan. Multivariate data normality tests, descriptive statistics, and structural equation modelling were used for data analyses. Additionally, discriminant validity, convergent validity, and composite reliability were estimated to ensure the validity and reliability of the study’s construct. Findings of the study revealed a significant direct relationship between all transformational leadership practices and job satisfaction, except for idealized influence. Also, the study found a significant direct relationship between transformation leadership practices and employee voice except for inspirational motivation. The results indicated a significant mediating effect of employee voice in the relationship between idealized influences, intellectual stimulation, individualized consideration and job satisfaction. However, employee voice failed to function as a mediator in the relationship between inspirational motivation and job satisfaction. The current study has contributed to literature by introducing new empirical evidence in organizational studies of the antecedents of job satisfaction. Findings of the study suggest that it is advisable for organizations to invest in transformational leadership training and create a platform that encourages employees to express their opinions and ideas regarding job-related matters as this could improve employee job satisfaction levels.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Alfayad, Zaid Mohammad Ali
author_facet	Alfayad, Zaid Mohammad Ali
author_sort	Alfayad, Zaid Mohammad Ali
title	The role of employee voice on the relationship between transformational leadership and job satisfaction of airline employees in Jordan
title_short	The role of employee voice on the relationship between transformational leadership and job satisfaction of airline employees in Jordan
title_full	The role of employee voice on the relationship between transformational leadership and job satisfaction of airline employees in Jordan
title_fullStr	The role of employee voice on the relationship between transformational leadership and job satisfaction of airline employees in Jordan
title_full_unstemmed	The role of employee voice on the relationship between transformational leadership and job satisfaction of airline employees in Jordan
title_sort	role of employee voice on the relationship between transformational leadership and job satisfaction of airline employees in jordan
granting_institution	Universiti Teknologi Malaysia, Faculty of Management
granting_department	Faculty of Management
publishDate	2017
url	http://eprints.utm.my/id/eprint/79599/1/ZaidMohammadAliPFM2017.pdf
_version_	1747818265804013568

The role of employee voice on the relationship between transformational leadership and job satisfaction of airline employees in Jordan

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