Amalan perkhidmatan perunding pengurusan fasiliti

In most developing countries, Facilities Management (FM) is a new profession. The main dilemma faced by FM is a crisis of identity in which the roles and interests of each party involved in FM market such as FM consulting is difficult to understand by the public. Meanwhile, the services offered by F...

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Main Author: Zaharudin, Nur Zafirah
Format: Thesis
Language:English
Published: 2015
Subjects:
Online Access:http://eprints.utm.my/id/eprint/81158/1/NurZafirahZaharudinMFGHT2015.pdf
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id my-utm-ep.81158
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spelling my-utm-ep.811582019-07-24T03:34:58Z Amalan perkhidmatan perunding pengurusan fasiliti 2015-09 Zaharudin, Nur Zafirah HD1394-1394.5 Real estate management In most developing countries, Facilities Management (FM) is a new profession. The main dilemma faced by FM is a crisis of identity in which the roles and interests of each party involved in FM market such as FM consulting is difficult to understand by the public. Meanwhile, the services offered by FM consultant also unclear and confusing customers. Therefore, this research is about Standard Practice for FM Consulting Services. The objective of this study was to identify the services offered by FM consultant and to determine the key services to be offered by FM Consultants. The literature review conducted has identified seventeen consulting services offered by FM. Online questionnaire was used to collect the data of the main services offered by FM consultant with respondents from FM consultants firm registered with the MAFM. The analysis used in this research is descriptive analysis using SPSS. The analysis showed that with standard FM consulting services, it can develop best practices among FM consultants and improvements to any of the services offered can be introduced. 2015-09 Thesis http://eprints.utm.my/id/eprint/81158/ http://eprints.utm.my/id/eprint/81158/1/NurZafirahZaharudinMFGHT2015.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:121256 masters Universiti Teknologi Malaysia, Faculty of Geoinformation and Real Estate Faculty of Geoinformation and Real Estate
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic HD1394-1394.5 Real estate management
spellingShingle HD1394-1394.5 Real estate management
Zaharudin, Nur Zafirah
Amalan perkhidmatan perunding pengurusan fasiliti
description In most developing countries, Facilities Management (FM) is a new profession. The main dilemma faced by FM is a crisis of identity in which the roles and interests of each party involved in FM market such as FM consulting is difficult to understand by the public. Meanwhile, the services offered by FM consultant also unclear and confusing customers. Therefore, this research is about Standard Practice for FM Consulting Services. The objective of this study was to identify the services offered by FM consultant and to determine the key services to be offered by FM Consultants. The literature review conducted has identified seventeen consulting services offered by FM. Online questionnaire was used to collect the data of the main services offered by FM consultant with respondents from FM consultants firm registered with the MAFM. The analysis used in this research is descriptive analysis using SPSS. The analysis showed that with standard FM consulting services, it can develop best practices among FM consultants and improvements to any of the services offered can be introduced.
format Thesis
qualification_level Master's degree
author Zaharudin, Nur Zafirah
author_facet Zaharudin, Nur Zafirah
author_sort Zaharudin, Nur Zafirah
title Amalan perkhidmatan perunding pengurusan fasiliti
title_short Amalan perkhidmatan perunding pengurusan fasiliti
title_full Amalan perkhidmatan perunding pengurusan fasiliti
title_fullStr Amalan perkhidmatan perunding pengurusan fasiliti
title_full_unstemmed Amalan perkhidmatan perunding pengurusan fasiliti
title_sort amalan perkhidmatan perunding pengurusan fasiliti
granting_institution Universiti Teknologi Malaysia, Faculty of Geoinformation and Real Estate
granting_department Faculty of Geoinformation and Real Estate
publishDate 2015
url http://eprints.utm.my/id/eprint/81158/1/NurZafirahZaharudinMFGHT2015.pdf
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