Transformational leadership and organizational commitment as antecedents of organizational citizenship behavior in somalia telecommunication industry

Understanding the importance ol' (lie employees who go above and beyond the eall of duty for the sake of organizational goals and values known as organizational citizenship behaviour (OCB), remains as one of the critical issues in the workplace environment, especially in developing countries. T...

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Main Author:	Osman, Osman Hussein
Format:	Thesis
Language:	English
Published:	2017
Subjects:	HD28 Management Industrial Management
Online Access:	http://eprints.utm.my/id/eprint/81444/1/OsmanHusseinOsmanPFM2017.pdf
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id	my-utm-ep.81444
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spelling	my-utm-ep.814442019-08-23T05:18:43Z Transformational leadership and organizational commitment as antecedents of organizational citizenship behavior in somalia telecommunication industry 2017 Osman, Osman Hussein HD28 Management. Industrial Management Understanding the importance ol' (lie employees who go above and beyond the eall of duty for the sake of organizational goals and values known as organizational citizenship behaviour (OCB), remains as one of the critical issues in the workplace environment, especially in developing countries. This study investigates the significance role of the three-components (affective, continuance and normative) of organizational commitment on the relationship between transformational leadership (idealized influence, inspirational motivation, intellectual stimulation and individual consideration) and OCB in three leading telecommunication companies in Mogadishu, Somalia. Besides, the differences in OCB, transformational leadership, and organizational commitment between the companies were also investigated. 305 respondents, who are employees of three telecommunication companies in Mogadishu, Somalia, participated in questionnaire survey. The measurement tools undertaken in the data collection include Organizational Citizenship Behaviour Scale, Multifactor Leadership Questionnaire and Organizational Commitment Scale. Subsequently, the data collected were quantitatively analysed using Structural Equation Modelling (SEM) method. Results indicated that transformational leadership is positively and significantly related to OCB. Furthermore, using bootstrapping analysis, the results demonstrated that organizational commitment positively and significantly mediates the relationship between the four aspects of transformational leadership and OCB. Ultimately, the results of the study revealed that the aspects of transformational leadership, as well as the components of organizational commitment, affective and normative, could further explain employees’ OCB, while continuancc commitment had insignificant role in predicting employees' OCB Moreover, the telecommunication companies highlight significant differences toward practicing OCB, transformational leadership and organizational commitment based on the findings of the study. In conclusion this study provides organizations in the industry to comprehensively understand tc concepts o f organizational citizenship behaviour (OCB), translmmatio,,,,! leadership attributes and organizational commitment to improve as we . increase organizational accomplishments and productivity. 2017 Thesis http://eprints.utm.my/id/eprint/81444/ http://eprints.utm.my/id/eprint/81444/1/OsmanHusseinOsmanPFM2017.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:119194 phd doctoral Universiti Teknologi Malaysia Management
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HD28 Management Industrial Management
spellingShingle	HD28 Management Industrial Management Osman, Osman Hussein Transformational leadership and organizational commitment as antecedents of organizational citizenship behavior in somalia telecommunication industry
description	Understanding the importance ol' (lie employees who go above and beyond the eall of duty for the sake of organizational goals and values known as organizational citizenship behaviour (OCB), remains as one of the critical issues in the workplace environment, especially in developing countries. This study investigates the significance role of the three-components (affective, continuance and normative) of organizational commitment on the relationship between transformational leadership (idealized influence, inspirational motivation, intellectual stimulation and individual consideration) and OCB in three leading telecommunication companies in Mogadishu, Somalia. Besides, the differences in OCB, transformational leadership, and organizational commitment between the companies were also investigated. 305 respondents, who are employees of three telecommunication companies in Mogadishu, Somalia, participated in questionnaire survey. The measurement tools undertaken in the data collection include Organizational Citizenship Behaviour Scale, Multifactor Leadership Questionnaire and Organizational Commitment Scale. Subsequently, the data collected were quantitatively analysed using Structural Equation Modelling (SEM) method. Results indicated that transformational leadership is positively and significantly related to OCB. Furthermore, using bootstrapping analysis, the results demonstrated that organizational commitment positively and significantly mediates the relationship between the four aspects of transformational leadership and OCB. Ultimately, the results of the study revealed that the aspects of transformational leadership, as well as the components of organizational commitment, affective and normative, could further explain employees’ OCB, while continuancc commitment had insignificant role in predicting employees' OCB Moreover, the telecommunication companies highlight significant differences toward practicing OCB, transformational leadership and organizational commitment based on the findings of the study. In conclusion this study provides organizations in the industry to comprehensively understand tc concepts o f organizational citizenship behaviour (OCB), translmmatio,,,,! leadership attributes and organizational commitment to improve as we . increase organizational accomplishments and productivity.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Osman, Osman Hussein
author_facet	Osman, Osman Hussein
author_sort	Osman, Osman Hussein
title	Transformational leadership and organizational commitment as antecedents of organizational citizenship behavior in somalia telecommunication industry
title_short	Transformational leadership and organizational commitment as antecedents of organizational citizenship behavior in somalia telecommunication industry
title_full	Transformational leadership and organizational commitment as antecedents of organizational citizenship behavior in somalia telecommunication industry
title_fullStr	Transformational leadership and organizational commitment as antecedents of organizational citizenship behavior in somalia telecommunication industry
title_full_unstemmed	Transformational leadership and organizational commitment as antecedents of organizational citizenship behavior in somalia telecommunication industry
title_sort	transformational leadership and organizational commitment as antecedents of organizational citizenship behavior in somalia telecommunication industry
granting_institution	Universiti Teknologi Malaysia
granting_department	Management
publishDate	2017
url	http://eprints.utm.my/id/eprint/81444/1/OsmanHusseinOsmanPFM2017.pdf
_version_	1747818333298753536

Transformational leadership and organizational commitment as antecedents of organizational citizenship behavior in somalia telecommunication industry

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