Pedestrian satisfaction assessment framework on urban facilities accessibility of commercial neighbourhood zones

In recent times urban designers, planners, landscape architects, and architects are emphasising the studies of pedestrian behaviour, accessibility and satisfaction. Although the concept of users’ satisfaction has gained considerable attention in the field of urban design; few studies have focused on...

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Main Author:	Anjomshoaa, Elahe
Format:	Thesis
Language:	English
Published:	2017
Subjects:	NA9000-9284 City planning
Online Access:	http://eprints.utm.my/id/eprint/84025/1/ElaheAnjomshoaaPFAB2018.pdf
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id	my-utm-ep.84025
record_format	uketd_dc
spelling	my-utm-ep.840252019-11-05T04:35:44Z Pedestrian satisfaction assessment framework on urban facilities accessibility of commercial neighbourhood zones 2017-07 Anjomshoaa, Elahe NA9000-9284 City planning In recent times urban designers, planners, landscape architects, and architects are emphasising the studies of pedestrian behaviour, accessibility and satisfaction. Although the concept of users’ satisfaction has gained considerable attention in the field of urban design; few studies have focused on the assessment of pedestrian satisfaction. Thus, this research aims to develop a Pedestrian Satisfaction Assessment Framework (PSAF) to evaluate pedestrian satisfaction, attitude, and preference with regard to accessibility to the neighbourhood facilities in commercial zones. This study’s framework establishes the relationships between pedestrian behaviour and accessibility towards urban design strategies that can improve pedestrian satisfaction. The various aspects of pedestrian satisfaction, and the diverse urban accessibility features are relevant to be adopted in diverse design approaches that will produce more satisfactory pedestrian environments. For this study, the urban facilities and its subitems in commercial zones were identified in order to measure pedestrian satisfaction. Therefore, Kano satisfaction assessment model was adopted accordingly, while the Pedestrian Satisfaction Assessment Framework (PSAF) for evaluation of urban facilities accessibility in commercial zones was developed and validated through a pilot study within some selected commercial neighbourhoods. For the purpose of this study, accessibility with a 500 meter walking radius of pedestrians for three commercial neighbourhood zones within Johor Bahru city were considered. The three zones are: Taman Universiti, Taman Tun Aminah, and Taman Pulai Utama. Respondents residing in the three neighbourhoods for more than eight years and have walking access to commercial zones were the subject target. Data from respondents via questionnaires was analysed by Kano model equation and SPSS. The analysed data showcased the present and future framework requirements that can be used by urban designers, urban planners, landscape architects, and architects for future sustainable urban development of commercial zones. The final framework is recommended as a design decision supporting tool for urban professionals to make more accurate decisions on urban development or redevelopment. 2017-07 Thesis http://eprints.utm.my/id/eprint/84025/ http://eprints.utm.my/id/eprint/84025/1/ElaheAnjomshoaaPFAB2018.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:126470 phd doctoral Universiti Teknologi Malaysia, Faculty of Built Environment Faculty of Built Environment
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	NA9000-9284 City planning
spellingShingle	NA9000-9284 City planning Anjomshoaa, Elahe Pedestrian satisfaction assessment framework on urban facilities accessibility of commercial neighbourhood zones
description	In recent times urban designers, planners, landscape architects, and architects are emphasising the studies of pedestrian behaviour, accessibility and satisfaction. Although the concept of users’ satisfaction has gained considerable attention in the field of urban design; few studies have focused on the assessment of pedestrian satisfaction. Thus, this research aims to develop a Pedestrian Satisfaction Assessment Framework (PSAF) to evaluate pedestrian satisfaction, attitude, and preference with regard to accessibility to the neighbourhood facilities in commercial zones. This study’s framework establishes the relationships between pedestrian behaviour and accessibility towards urban design strategies that can improve pedestrian satisfaction. The various aspects of pedestrian satisfaction, and the diverse urban accessibility features are relevant to be adopted in diverse design approaches that will produce more satisfactory pedestrian environments. For this study, the urban facilities and its subitems in commercial zones were identified in order to measure pedestrian satisfaction. Therefore, Kano satisfaction assessment model was adopted accordingly, while the Pedestrian Satisfaction Assessment Framework (PSAF) for evaluation of urban facilities accessibility in commercial zones was developed and validated through a pilot study within some selected commercial neighbourhoods. For the purpose of this study, accessibility with a 500 meter walking radius of pedestrians for three commercial neighbourhood zones within Johor Bahru city were considered. The three zones are: Taman Universiti, Taman Tun Aminah, and Taman Pulai Utama. Respondents residing in the three neighbourhoods for more than eight years and have walking access to commercial zones were the subject target. Data from respondents via questionnaires was analysed by Kano model equation and SPSS. The analysed data showcased the present and future framework requirements that can be used by urban designers, urban planners, landscape architects, and architects for future sustainable urban development of commercial zones. The final framework is recommended as a design decision supporting tool for urban professionals to make more accurate decisions on urban development or redevelopment.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Anjomshoaa, Elahe
author_facet	Anjomshoaa, Elahe
author_sort	Anjomshoaa, Elahe
title	Pedestrian satisfaction assessment framework on urban facilities accessibility of commercial neighbourhood zones
title_short	Pedestrian satisfaction assessment framework on urban facilities accessibility of commercial neighbourhood zones
title_full	Pedestrian satisfaction assessment framework on urban facilities accessibility of commercial neighbourhood zones
title_fullStr	Pedestrian satisfaction assessment framework on urban facilities accessibility of commercial neighbourhood zones
title_full_unstemmed	Pedestrian satisfaction assessment framework on urban facilities accessibility of commercial neighbourhood zones
title_sort	pedestrian satisfaction assessment framework on urban facilities accessibility of commercial neighbourhood zones
granting_institution	Universiti Teknologi Malaysia, Faculty of Built Environment
granting_department	Faculty of Built Environment
publishDate	2017
url	http://eprints.utm.my/id/eprint/84025/1/ElaheAnjomshoaaPFAB2018.pdf
_version_	1747818427044593664

Pedestrian satisfaction assessment framework on urban facilities accessibility of commercial neighbourhood zones

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