Kesan latihan ke atas hubungan kualiti kehidupan bekerja dengan prestasi kerja

Employees’ wellbeing in the workplace is closely related to quality working life (QWL) in an organization. A good QWL indicates that employees’ wellbeing in the workplace is in a good condition. Previous literature review has found QWL as independent variable to some dependent variables such as job...

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Main Author:	Leong Abdullah, Fatin Aina
Format:	Thesis
Language:	English
Published:	2016
Subjects:	HD28 Management Industrial Management
Online Access:	http://eprints.utm.my/id/eprint/84035/1/FatinAinaLeongPFM2016.pdf
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id	my-utm-ep.84035
record_format	uketd_dc
spelling	my-utm-ep.840352019-11-05T04:35:55Z Kesan latihan ke atas hubungan kualiti kehidupan bekerja dengan prestasi kerja 2016-02 Leong Abdullah, Fatin Aina HD28 Management. Industrial Management Employees’ wellbeing in the workplace is closely related to quality working life (QWL) in an organization. A good QWL indicates that employees’ wellbeing in the workplace is in a good condition. Previous literature review has found QWL as independent variable to some dependent variables such as job satisfaction, stress, commitment and job performance through cause and effect relationship research. The results demonstrate that QWL as a predictor to that variables. However, previous results showed inconsistent findings which indicate on the existence of a third variable in the relationship. Therefore, this study looks at the extent of the role of training awareness as the moderating variable in the relationship between QWL and performance as the dependent variable. This study also identifies the level of QWL, training awareness and work performance as well as QWL differences based on demographic factors namely gender, age, service tenure, status, race and education level. Besides that, the effect of QWL and QWL dominant dimension that affect work performance are also examined. 300 information technology officers at Telekom Malaysia were respondents of this study who were selected using volunteering sampling. This study is a quantitative study which used questionnaire to obtain its data. The level of QWL is identified by using QWL questionnaires developed by previous researchers while training awareness is based on questionnaires developed by the researcher. Work performance is based on questionnaires items from previous researchers which was modified to suit the objective of the study. Descriptive statistic which are mean, percentage and standard deviation were used to identify respondents’ demography distributions and research variables. Furthermore, inferential statistic such as t-test, one way analysis of variance, multiple regression and hierarchical multiple regression were used to test research objective and hypothesis. Results show that level of QWL, training awareness and work performance are high. From the aspects of QWL differences, the study found that only factors of age and race show significant differences. QWL as a whole can affect work performance and two dominant dimensions of QWL that influence work performance are constitutionalism in the work organization and the social relevance of work life. This study also discovered that training awareness acts as a moderator in the relationship between several dimensions of QWL and work performance. This study contributes in the aspect of theoretical and practical. Research implication towards organization development is also discussed. This study provides input towards the effective policy formation in an organization. 2016-02 Thesis http://eprints.utm.my/id/eprint/84035/ http://eprints.utm.my/id/eprint/84035/1/FatinAinaLeongPFM2016.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:90100 phd doctoral Universiti Teknologi Malaysia, Faculty of Management Faculty of Management
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HD28 Management Industrial Management
spellingShingle	HD28 Management Industrial Management Leong Abdullah, Fatin Aina Kesan latihan ke atas hubungan kualiti kehidupan bekerja dengan prestasi kerja
description	Employees’ wellbeing in the workplace is closely related to quality working life (QWL) in an organization. A good QWL indicates that employees’ wellbeing in the workplace is in a good condition. Previous literature review has found QWL as independent variable to some dependent variables such as job satisfaction, stress, commitment and job performance through cause and effect relationship research. The results demonstrate that QWL as a predictor to that variables. However, previous results showed inconsistent findings which indicate on the existence of a third variable in the relationship. Therefore, this study looks at the extent of the role of training awareness as the moderating variable in the relationship between QWL and performance as the dependent variable. This study also identifies the level of QWL, training awareness and work performance as well as QWL differences based on demographic factors namely gender, age, service tenure, status, race and education level. Besides that, the effect of QWL and QWL dominant dimension that affect work performance are also examined. 300 information technology officers at Telekom Malaysia were respondents of this study who were selected using volunteering sampling. This study is a quantitative study which used questionnaire to obtain its data. The level of QWL is identified by using QWL questionnaires developed by previous researchers while training awareness is based on questionnaires developed by the researcher. Work performance is based on questionnaires items from previous researchers which was modified to suit the objective of the study. Descriptive statistic which are mean, percentage and standard deviation were used to identify respondents’ demography distributions and research variables. Furthermore, inferential statistic such as t-test, one way analysis of variance, multiple regression and hierarchical multiple regression were used to test research objective and hypothesis. Results show that level of QWL, training awareness and work performance are high. From the aspects of QWL differences, the study found that only factors of age and race show significant differences. QWL as a whole can affect work performance and two dominant dimensions of QWL that influence work performance are constitutionalism in the work organization and the social relevance of work life. This study also discovered that training awareness acts as a moderator in the relationship between several dimensions of QWL and work performance. This study contributes in the aspect of theoretical and practical. Research implication towards organization development is also discussed. This study provides input towards the effective policy formation in an organization.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Leong Abdullah, Fatin Aina
author_facet	Leong Abdullah, Fatin Aina
author_sort	Leong Abdullah, Fatin Aina
title	Kesan latihan ke atas hubungan kualiti kehidupan bekerja dengan prestasi kerja
title_short	Kesan latihan ke atas hubungan kualiti kehidupan bekerja dengan prestasi kerja
title_full	Kesan latihan ke atas hubungan kualiti kehidupan bekerja dengan prestasi kerja
title_fullStr	Kesan latihan ke atas hubungan kualiti kehidupan bekerja dengan prestasi kerja
title_full_unstemmed	Kesan latihan ke atas hubungan kualiti kehidupan bekerja dengan prestasi kerja
title_sort	kesan latihan ke atas hubungan kualiti kehidupan bekerja dengan prestasi kerja
granting_institution	Universiti Teknologi Malaysia, Faculty of Management
granting_department	Faculty of Management
publishDate	2016
url	http://eprints.utm.my/id/eprint/84035/1/FatinAinaLeongPFM2016.pdf
_version_	1747818429502455808

Kesan latihan ke atas hubungan kualiti kehidupan bekerja dengan prestasi kerja

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