Moderating effect of affective commitment on the relationship between personality traits, job satisfaction and customer-oriented behavior among nurses
Rapid growth of the healthcare industry and existence of a more educated population have resulted in higher demand and expectation of the nursing care services. Healthcare providers need to meet the demand and expectation by introducing customer-oriented behavior among nurses. Previous studies on cu...
محفوظ في:
المؤلف الرئيسي: | Lim, Lee Ping |
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التنسيق: | أطروحة |
اللغة: | English |
منشور في: |
2016
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الموضوعات: | |
الوصول للمادة أونلاين: | http://eprints.utm.my/id/eprint/84138/1/LimLeePingPFM2016.pdf |
الوسوم: |
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