Poor performance of public construction project in Malaysia

The performance of public projects has always been a frequent topic of discussions. There are many cases of abandoned, delayed, cost overrun and poor quality of construction works. These problems can be observed in the Annual National Audit Reports. This study intends to propose a framework of Poor...

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Main Author:	Jatarona, Nurul Alifah
Format:	Thesis
Language:	English
Published:	2018
Subjects:	TA Engineering (General) Civil engineering (General)
Online Access:	http://eprints.utm.my/id/eprint/86827/1/NurulAlifahJataronaPSKA2018.pdf
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id	my-utm-ep.86827
record_format	uketd_dc
spelling	my-utm-ep.868272020-09-30T09:08:40Z Poor performance of public construction project in Malaysia 2018 Jatarona, Nurul Alifah TA Engineering (General). Civil engineering (General) The performance of public projects has always been a frequent topic of discussions. There are many cases of abandoned, delayed, cost overrun and poor quality of construction works. These problems can be observed in the Annual National Audit Reports. This study intends to propose a framework of Poor Performance Management of public construction projects in Malaysia. To achieve this, the study identifies what are the factors leading to poor performance, how these factors affect the performance and what would be the appropriate mitigation measures. A document analysis on the Auditor General Report from year 2003 to 2014 has been carried out to identify factors reported as poor performance factors. The analysis coupled with the literature review, has identified 75 factors and each was classified according to the stages of development and a set of questionnaires was prepared to calibrate these factors. A survey was conducted among 137 respondents who have sufficient experiences in project development. The study discovered that the most occurred or mentioned factors in the audit reports are not perceived as significant contributors to poor performance due to the respondents’ contradicting perceptions. Factors like lack of planning and incompetent team members are among the agreed factors of poor performance and these factors vary from one stage to another. The Statistical Packages for Social Studies (SPSS) is used to analyse the data and findings from the analysis found out that actor, process and institution related factors are equally responsible for poor performance. As a result, a framework for Public Project Performance Management has been suggested and it emphasises the involvement and commitment from all team members of a project. This framework focuses on 5Cs; Competent, Commitment, Communication, Comfort and Collaboration among team members. Since the performance management is in place and supported by good team environment, the performance of the project can be enhanced and improved. Thus, this addresses and helps solve the poor performance issues in public project development. 2018 Thesis http://eprints.utm.my/id/eprint/86827/ http://eprints.utm.my/id/eprint/86827/1/NurulAlifahJataronaPSKA2018.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:134250 phd doctoral Universiti Teknologi Malaysia, Faculty of Civil Engineering Faculty of Civil Engineering
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	TA Engineering (General) Civil engineering (General)
spellingShingle	TA Engineering (General) Civil engineering (General) Jatarona, Nurul Alifah Poor performance of public construction project in Malaysia
description	The performance of public projects has always been a frequent topic of discussions. There are many cases of abandoned, delayed, cost overrun and poor quality of construction works. These problems can be observed in the Annual National Audit Reports. This study intends to propose a framework of Poor Performance Management of public construction projects in Malaysia. To achieve this, the study identifies what are the factors leading to poor performance, how these factors affect the performance and what would be the appropriate mitigation measures. A document analysis on the Auditor General Report from year 2003 to 2014 has been carried out to identify factors reported as poor performance factors. The analysis coupled with the literature review, has identified 75 factors and each was classified according to the stages of development and a set of questionnaires was prepared to calibrate these factors. A survey was conducted among 137 respondents who have sufficient experiences in project development. The study discovered that the most occurred or mentioned factors in the audit reports are not perceived as significant contributors to poor performance due to the respondents’ contradicting perceptions. Factors like lack of planning and incompetent team members are among the agreed factors of poor performance and these factors vary from one stage to another. The Statistical Packages for Social Studies (SPSS) is used to analyse the data and findings from the analysis found out that actor, process and institution related factors are equally responsible for poor performance. As a result, a framework for Public Project Performance Management has been suggested and it emphasises the involvement and commitment from all team members of a project. This framework focuses on 5Cs; Competent, Commitment, Communication, Comfort and Collaboration among team members. Since the performance management is in place and supported by good team environment, the performance of the project can be enhanced and improved. Thus, this addresses and helps solve the poor performance issues in public project development.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Jatarona, Nurul Alifah
author_facet	Jatarona, Nurul Alifah
author_sort	Jatarona, Nurul Alifah
title	Poor performance of public construction project in Malaysia
title_short	Poor performance of public construction project in Malaysia
title_full	Poor performance of public construction project in Malaysia
title_fullStr	Poor performance of public construction project in Malaysia
title_full_unstemmed	Poor performance of public construction project in Malaysia
title_sort	poor performance of public construction project in malaysia
granting_institution	Universiti Teknologi Malaysia, Faculty of Civil Engineering
granting_department	Faculty of Civil Engineering
publishDate	2018
url	http://eprints.utm.my/id/eprint/86827/1/NurulAlifahJataronaPSKA2018.pdf
_version_	1747818509037993984

Poor performance of public construction project in Malaysia

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