Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms

Malaysian construction related consulting firm strives to obtain ISO 9001 certification due to beneficial the company. These Quality Management System (QMS) and procedures which thusly improve the organization’s efficiency as to meet the clients’ requirements. Implementation of QMS certification in...

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Main Author:	Yap, Jian Yang
Format:	Thesis
Language:	English
Published:	2020
Subjects:	TA Engineering (General) Civil engineering (General)
Online Access:	http://eprints.utm.my/id/eprint/87184/1/YapJianYangMSKA2020.pdf
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id	my-utm-ep.87184
record_format	uketd_dc
spelling	my-utm-ep.871842020-11-30T09:00:36Z Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms 2020 Yap, Jian Yang TA Engineering (General). Civil engineering (General) Malaysian construction related consulting firm strives to obtain ISO 9001 certification due to beneficial the company. These Quality Management System (QMS) and procedures which thusly improve the organization’s efficiency as to meet the clients’ requirements. Implementation of QMS certification in Malaysia is extremely low due to several factors. The philosophy of Quality Management is separated into 5 categories which are: “Quality Concept”, “Quality Standard”, “Quality Achievement”, “Quality Inspection”, “Quality Management”. Academic researchers have composed writing of “Critical Success Factors for execution of ISO 9001 QMS for the development business in global as well as Malaysian Construction Industry”. The obstacles of implementation of QMS were distinguished such as barriers, benefits, and Critical Success Factors (CSFs). The relationship between CSFs that faced by current construction industry and the solution to stay away from the issues is also studied. Quantitative approach by using survey questionnaire was utilized to decide the problems in ISO 9001 QMS execution in the Malaysian Construction Market. A total of 74 respondents which are professional consultants, contractors & land developer will take an interest in this research. Information obtained were analysed in calculations and the Chi-square tests were utilized to make the contrast between 3 different groups. 2020 Thesis http://eprints.utm.my/id/eprint/87184/ http://eprints.utm.my/id/eprint/87184/1/YapJianYangMSKA2020.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:134257 masters Universiti Teknologi Malaysia, Faculty of Engineering - School of Civil Engineering Faculty of Engineering - School of Civil Engineering
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	TA Engineering (General) Civil engineering (General)
spellingShingle	TA Engineering (General) Civil engineering (General) Yap, Jian Yang Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms
description	Malaysian construction related consulting firm strives to obtain ISO 9001 certification due to beneficial the company. These Quality Management System (QMS) and procedures which thusly improve the organization’s efficiency as to meet the clients’ requirements. Implementation of QMS certification in Malaysia is extremely low due to several factors. The philosophy of Quality Management is separated into 5 categories which are: “Quality Concept”, “Quality Standard”, “Quality Achievement”, “Quality Inspection”, “Quality Management”. Academic researchers have composed writing of “Critical Success Factors for execution of ISO 9001 QMS for the development business in global as well as Malaysian Construction Industry”. The obstacles of implementation of QMS were distinguished such as barriers, benefits, and Critical Success Factors (CSFs). The relationship between CSFs that faced by current construction industry and the solution to stay away from the issues is also studied. Quantitative approach by using survey questionnaire was utilized to decide the problems in ISO 9001 QMS execution in the Malaysian Construction Market. A total of 74 respondents which are professional consultants, contractors & land developer will take an interest in this research. Information obtained were analysed in calculations and the Chi-square tests were utilized to make the contrast between 3 different groups.
format	Thesis
qualification_level	Master's degree
author	Yap, Jian Yang
author_facet	Yap, Jian Yang
author_sort	Yap, Jian Yang
title	Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms
title_short	Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms
title_full	Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms
title_fullStr	Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms
title_full_unstemmed	Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms
title_sort	critical factors of implementation of iso quality management system for malaysian construction related consulting firms
granting_institution	Universiti Teknologi Malaysia, Faculty of Engineering - School of Civil Engineering
granting_department	Faculty of Engineering - School of Civil Engineering
publishDate	2020
url	http://eprints.utm.my/id/eprint/87184/1/YapJianYangMSKA2020.pdf
_version_	1747818533573623808

Critical factors of implementation of ISO quality management system for Malaysian construction related consulting firms

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