Conceptual model for factors affecting trusts of software as a service usage in public network

Software as a service (SaaS) is a cloud computing model that are extensively adopted and being used every day in the growing technology era. SaaS has provided variety of functionalities and flexibilities to save time, cost and efforts on how people do and run their day to day work and tasks. Althoug...

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Main Author:	Hong, Kim Sheng
Format:	Thesis
Language:	English
Published:	2017
Subjects:	QA76 Computer software
Online Access:	http://eprints.utm.my/id/eprint/91947/1/HongKimShengMRAZAK2017.pdf
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id	my-utm-ep.91947
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spelling	my-utm-ep.919472021-08-09T08:46:19Z Conceptual model for factors affecting trusts of software as a service usage in public network 2017 Hong, Kim Sheng QA76 Computer software TK Electrical engineering. Electronics Nuclear engineering Software as a service (SaaS) is a cloud computing model that are extensively adopted and being used every day in the growing technology era. SaaS has provided variety of functionalities and flexibilities to save time, cost and efforts on how people do and run their day to day work and tasks. Although SaaS provides opportunities and convenience, there are also a lot of security issues that still exists. There are voices of public users on online articles emphasizing about how dangerous it is for connecting to a public network. Given the nature that a public network is an open connection, hackers is able to sniff the packets and penetrate into public network with penetration tools such as Wireshark, Ettercap, Burp Suite and Network Miner. Man in the middle (MITM) attack tweak the data transit on network interface card to examine the network traffic protocols such as FTP, HTTP, TCP and UDP. The scarcity of security measures particularly for public networks is at its utmost concern on usage of SaaS in a public network. Therefore, in addressing to this problem, research is conducted to identify the significant factors namely performance risks, financial risks, privacy risks, overall risks, personal disposition, familiarity, perceived security, perceived privacy and strategic thinking. The results shown that perceived privacy and overall risks are the most positively correlated with 45% correlation out of nine examined factors. This study may assist the public network providers in designing network security policies with regards to the presence of SaaS usage in public network. 2017 Thesis http://eprints.utm.my/id/eprint/91947/ http://eprints.utm.my/id/eprint/91947/1/HongKimShengMRAZAK2017.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:132886 masters Universiti Teknologi Malaysia, Razak Faculty of Technology and Informatics Razak Faculty of Technology and Informatics
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	QA76 Computer software QA76 Computer software
spellingShingle	QA76 Computer software QA76 Computer software Hong, Kim Sheng Conceptual model for factors affecting trusts of software as a service usage in public network
description	Software as a service (SaaS) is a cloud computing model that are extensively adopted and being used every day in the growing technology era. SaaS has provided variety of functionalities and flexibilities to save time, cost and efforts on how people do and run their day to day work and tasks. Although SaaS provides opportunities and convenience, there are also a lot of security issues that still exists. There are voices of public users on online articles emphasizing about how dangerous it is for connecting to a public network. Given the nature that a public network is an open connection, hackers is able to sniff the packets and penetrate into public network with penetration tools such as Wireshark, Ettercap, Burp Suite and Network Miner. Man in the middle (MITM) attack tweak the data transit on network interface card to examine the network traffic protocols such as FTP, HTTP, TCP and UDP. The scarcity of security measures particularly for public networks is at its utmost concern on usage of SaaS in a public network. Therefore, in addressing to this problem, research is conducted to identify the significant factors namely performance risks, financial risks, privacy risks, overall risks, personal disposition, familiarity, perceived security, perceived privacy and strategic thinking. The results shown that perceived privacy and overall risks are the most positively correlated with 45% correlation out of nine examined factors. This study may assist the public network providers in designing network security policies with regards to the presence of SaaS usage in public network.
format	Thesis
qualification_level	Master's degree
author	Hong, Kim Sheng
author_facet	Hong, Kim Sheng
author_sort	Hong, Kim Sheng
title	Conceptual model for factors affecting trusts of software as a service usage in public network
title_short	Conceptual model for factors affecting trusts of software as a service usage in public network
title_full	Conceptual model for factors affecting trusts of software as a service usage in public network
title_fullStr	Conceptual model for factors affecting trusts of software as a service usage in public network
title_full_unstemmed	Conceptual model for factors affecting trusts of software as a service usage in public network
title_sort	conceptual model for factors affecting trusts of software as a service usage in public network
granting_institution	Universiti Teknologi Malaysia, Razak Faculty of Technology and Informatics
granting_department	Razak Faculty of Technology and Informatics
publishDate	2017
url	http://eprints.utm.my/id/eprint/91947/1/HongKimShengMRAZAK2017.pdf
_version_	1747818539936382976

Conceptual model for factors affecting trusts of software as a service usage in public network

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