The effect of geopolitical environment on the influence of crisis management in strategic planning process

Strategic planning is considered a significant necessity for growth and efficiency in service sector firms. However, the principles of strategic planning for international development tend to be non-specific and intensive, and they rarely take into consideration the precise situations for each count...

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Main Author:	Mohammed Waleed, Almudallal
Format:	Thesis
Language:	English
Published:	2019
Subjects:	HF5549.5.M63 Employee motivation
Online Access:	http://eprints.utm.my/id/eprint/92419/1/MohammedWaleedAlmudallalPAHIBS2019.pdf.pdf
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id	my-utm-ep.92419
record_format	uketd_dc
spelling	my-utm-ep.924192021-09-28T07:34:26Z The effect of geopolitical environment on the influence of crisis management in strategic planning process 2019 Mohammed Waleed, Almudallal HF5549.5.M63 Employee motivation Strategic planning is considered a significant necessity for growth and efficiency in service sector firms. However, the principles of strategic planning for international development tend to be non-specific and intensive, and they rarely take into consideration the precise situations for each country especially in developing countries. Data from the Palestinian Bureau of Statistics shows that most of Palestinian service firms suffer from the lack of strategic planning and development growth. This sector has a special importance for the Palestinian economy as a source of employment opportunities for people. Not much is known in past research about the effectiveness and the role of crisis management in the strategic planning process. Yet, past literature suggested the moderating effect of geopolitical environment on strategic planning processes in firms and crisis management. Therefore, the motivation behind this study is to seek a deeper understanding of the role of crisis management in promoting strategic planning processes in the Palestinian service sector. Another objective of this study is to investigate the moderating effect of geopolitical environment on the relationship between crisis management and strategic planning. This study collected data from 120 managers in the Gaza Electricity Distribution Company GEDCO in Gaza Strip. Data normality tests, descriptive statistics, and partial least square structural equation modelling were used for data analysis. The purpose of using qualitative data is to strongly support the quantitative data in order to get accurate understanding of the geopolitical environment as an external effect and making strategies in times of crisis. Apart from that, the qualitative method is used by analysing the information from the semi structured-interviews with top managers. The findings of this study revealed a positive and significant relationship between the crisis management concept as a whole and strategic planning dimensions, except for SP comprehensiveness. On the other hand, this study found a significant positive relationship between strategic planning and geopolitical environment. As a result, the findings confirmed that geopolitical environment moderates the relationship between crisis management and strategic planning. The results also confirmed that firms by practising and integrating crisis management into strategic planning processes in all different levels of management will make those processes more effective and resilient in the time of crises. This study has contributed to the literature by introducing new empirical evidence in organisational studies on the role of crisis management in promoting strategic planning in all aspects, especially in developing countries such as Palestine. The findings of this study have several theoretical, practical, and managerial implications in the fields of crisis management, strategic planning and geopolitical environment. Therefore, this study suggests that it is advisable for service sector firms to invest in crisis management and encourage several strategic processes for providing firms with a defensive capability in order to prevent crisis developments or diminish their impacts. 2019 Thesis http://eprints.utm.my/id/eprint/92419/ http://eprints.utm.my/id/eprint/92419/1/MohammedWaleedAlmudallalPAHIBS2019.pdf.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:138029 phd doctoral Universiti Teknologi Malaysia Azman Hashim International Business School
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HF5549.5.M63 Employee motivation
spellingShingle	HF5549.5.M63 Employee motivation Mohammed Waleed, Almudallal The effect of geopolitical environment on the influence of crisis management in strategic planning process
description	Strategic planning is considered a significant necessity for growth and efficiency in service sector firms. However, the principles of strategic planning for international development tend to be non-specific and intensive, and they rarely take into consideration the precise situations for each country especially in developing countries. Data from the Palestinian Bureau of Statistics shows that most of Palestinian service firms suffer from the lack of strategic planning and development growth. This sector has a special importance for the Palestinian economy as a source of employment opportunities for people. Not much is known in past research about the effectiveness and the role of crisis management in the strategic planning process. Yet, past literature suggested the moderating effect of geopolitical environment on strategic planning processes in firms and crisis management. Therefore, the motivation behind this study is to seek a deeper understanding of the role of crisis management in promoting strategic planning processes in the Palestinian service sector. Another objective of this study is to investigate the moderating effect of geopolitical environment on the relationship between crisis management and strategic planning. This study collected data from 120 managers in the Gaza Electricity Distribution Company GEDCO in Gaza Strip. Data normality tests, descriptive statistics, and partial least square structural equation modelling were used for data analysis. The purpose of using qualitative data is to strongly support the quantitative data in order to get accurate understanding of the geopolitical environment as an external effect and making strategies in times of crisis. Apart from that, the qualitative method is used by analysing the information from the semi structured-interviews with top managers. The findings of this study revealed a positive and significant relationship between the crisis management concept as a whole and strategic planning dimensions, except for SP comprehensiveness. On the other hand, this study found a significant positive relationship between strategic planning and geopolitical environment. As a result, the findings confirmed that geopolitical environment moderates the relationship between crisis management and strategic planning. The results also confirmed that firms by practising and integrating crisis management into strategic planning processes in all different levels of management will make those processes more effective and resilient in the time of crises. This study has contributed to the literature by introducing new empirical evidence in organisational studies on the role of crisis management in promoting strategic planning in all aspects, especially in developing countries such as Palestine. The findings of this study have several theoretical, practical, and managerial implications in the fields of crisis management, strategic planning and geopolitical environment. Therefore, this study suggests that it is advisable for service sector firms to invest in crisis management and encourage several strategic processes for providing firms with a defensive capability in order to prevent crisis developments or diminish their impacts.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Mohammed Waleed, Almudallal
author_facet	Mohammed Waleed, Almudallal
author_sort	Mohammed Waleed, Almudallal
title	The effect of geopolitical environment on the influence of crisis management in strategic planning process
title_short	The effect of geopolitical environment on the influence of crisis management in strategic planning process
title_full	The effect of geopolitical environment on the influence of crisis management in strategic planning process
title_fullStr	The effect of geopolitical environment on the influence of crisis management in strategic planning process
title_full_unstemmed	The effect of geopolitical environment on the influence of crisis management in strategic planning process
title_sort	effect of geopolitical environment on the influence of crisis management in strategic planning process
granting_institution	Universiti Teknologi Malaysia
granting_department	Azman Hashim International Business School
publishDate	2019
url	http://eprints.utm.my/id/eprint/92419/1/MohammedWaleedAlmudallalPAHIBS2019.pdf.pdf
_version_	1747818596608770048

The effect of geopolitical environment on the influence of crisis management in strategic planning process

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