Tourism web services using e-business

E-tourism is a leading area in e-commerce, with an increasing number of travel agencies offering their services through online transaction brokers. This project started with requirements-gathering activities based on the questionnaires given to travel agencies and customers. We conducted the literat...

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Main Author:	Muchlis, Esa Firmansyah
Format:	Thesis
Language:	English
Published:	2008
Subjects:	HF Commerce QA76 Computer software
Online Access:	http://eprints.utm.my/id/eprint/9497/1/EsaFirmansyahMuchlisMFSKSM2008.pdf
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id	my-utm-ep.9497
record_format	uketd_dc
spelling	my-utm-ep.94972018-07-19T01:51:03Z Tourism web services using e-business 2008-10 Muchlis, Esa Firmansyah HF Commerce QA76 Computer software E-tourism is a leading area in e-commerce, with an increasing number of travel agencies offering their services through online transaction brokers. This project started with requirements-gathering activities based on the questionnaires given to travel agencies and customers. We conducted the literature review on tourism sector that support with different technology. The purpose is to understand what really needed by the travel agencies in order to improve their business and propose a value added to their customer services. Mobile reservation is needed for travelers who usually move from one place to another, providing this mobile reservation system can help them to plan their businesses or holiday trips. Mobile reservation is also needed for travel agent and service provider to support their services. This project describes the development of mobile application that can invoke services from airline, car rental, to hotel reservation through travel agent as a broker. The implementation of web service technology and service-oriented architecture based on loose coupling principle among interacted-system has been used in developing this project. In the end of the project, some questionnaires regarding to the testing and satisfaction level of users have indicated the applicability of the proposed approach. 2008-10 Thesis http://eprints.utm.my/id/eprint/9497/ http://eprints.utm.my/id/eprint/9497/1/EsaFirmansyahMuchlisMFSKSM2008.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:841?site_name=Restricted Repository masters Universiti Teknologi Malaysia, Faculty of Computer Science and Information System Faculty of Computer Science and Information System
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HF Commerce QA76 Computer software
spellingShingle	HF Commerce QA76 Computer software Muchlis, Esa Firmansyah Tourism web services using e-business
description	E-tourism is a leading area in e-commerce, with an increasing number of travel agencies offering their services through online transaction brokers. This project started with requirements-gathering activities based on the questionnaires given to travel agencies and customers. We conducted the literature review on tourism sector that support with different technology. The purpose is to understand what really needed by the travel agencies in order to improve their business and propose a value added to their customer services. Mobile reservation is needed for travelers who usually move from one place to another, providing this mobile reservation system can help them to plan their businesses or holiday trips. Mobile reservation is also needed for travel agent and service provider to support their services. This project describes the development of mobile application that can invoke services from airline, car rental, to hotel reservation through travel agent as a broker. The implementation of web service technology and service-oriented architecture based on loose coupling principle among interacted-system has been used in developing this project. In the end of the project, some questionnaires regarding to the testing and satisfaction level of users have indicated the applicability of the proposed approach.
format	Thesis
qualification_level	Master's degree
author	Muchlis, Esa Firmansyah
author_facet	Muchlis, Esa Firmansyah
author_sort	Muchlis, Esa Firmansyah
title	Tourism web services using e-business
title_short	Tourism web services using e-business
title_full	Tourism web services using e-business
title_fullStr	Tourism web services using e-business
title_full_unstemmed	Tourism web services using e-business
title_sort	tourism web services using e-business
granting_institution	Universiti Teknologi Malaysia, Faculty of Computer Science and Information System
granting_department	Faculty of Computer Science and Information System
publishDate	2008
url	http://eprints.utm.my/id/eprint/9497/1/EsaFirmansyahMuchlisMFSKSM2008.pdf
_version_	1747814740141277184

Tourism web services using e-business

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