Ontology-based conceptual model for quality assurance in higher education

Quality in higher education is a complex, controversial and continuously evolving area of research. The concept of quality assurance (QA) emerged and is widely used nowadays within a range of processes of managing quality in higher education. A review of a number of existing standards of QA revealed...

Full description

Saved in:
Bibliographic Details
Main Author: Ali, Sedig Ahmed Babikir
Format: Thesis
Language:English
Published: 2019
Subjects:
Online Access:http://eprints.utm.my/id/eprint/96199/1/SedigAhmedBabikirPSC2019.pdf.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-utm-ep.96199
record_format uketd_dc
spelling my-utm-ep.961992022-07-04T08:43:34Z Ontology-based conceptual model for quality assurance in higher education 2019 Ali, Sedig Ahmed Babikir QA75 Electronic computers. Computer science Quality in higher education is a complex, controversial and continuously evolving area of research. The concept of quality assurance (QA) emerged and is widely used nowadays within a range of processes of managing quality in higher education. A review of a number of existing standards of QA revealed many research gaps such as structure variations, lack of shared knowledge and understanding, lack of standardized use of terminology and the lack of practical and semantic support and guidelines on developing conceptual models of quality assurance in higher education. The Design Science (DS) approach in Information Systems discipline provides clear guidelines for designing, developing, demonstrating and evaluating novel solutions for defined problems with the aim of extending the boundaries of human and organizational capabilities by producing new, advanced and original artifacts. Therefore, to address the highlighted gaps, this research adopts the design science research methodology (DSRM) provided by Peffers (2008) comprising a sequence of six activities: (1) Problem Identification and Motivation, (2) Definition of the Objectives of a Solution, (3) Design and Development, (4) Demonstration, (5) Evaluation, and (6) Communication. This thesis demonstrates the applicability and usefulness of domain models with the phenomenon of quality in the higher education domain to support shared understanding, communication, and domain learning and problem-solving by introducing a universal approach to the domain of quality assurance. The ontology-based conceptual model for quality assurance (OntoQA), which is the main artifact delivered by this research, has been developed to faithfully capture the domain of quality assurance of academic programmes. OntoQA covers its domain to the extent required by intended usage, providing a reference ontology to facilitate design, development, monitoring, evaluation and improvement of quality academic programmes, and to assist in designing quality assurance systems. This research has introduced OntoQA as a new approach to designing, developing, monitoring and evaluating quality academic programmes, as well as the design and development of quality assurance systems. Quality assurance in higher education is a community-based process which requires consensus between stakeholders, therefore, OntoQA enhances communications, and facilitates streamlined collaboration on joint goals. Using OntoQA and getting familiar with the idea of conceptualising quality assurance in higher education facilitates tool developers, which would potentially help higher education providers to integrate quality when designing new programmes, or while reviewing and improving existing ones in conformance with international standards. 2019 Thesis http://eprints.utm.my/id/eprint/96199/ http://eprints.utm.my/id/eprint/96199/1/SedigAhmedBabikirPSC2019.pdf.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:143642 phd doctoral Universiti Teknologi Malaysia Faculty of Engineering - School of Computing
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic QA75 Electronic computers
Computer science
spellingShingle QA75 Electronic computers
Computer science
Ali, Sedig Ahmed Babikir
Ontology-based conceptual model for quality assurance in higher education
description Quality in higher education is a complex, controversial and continuously evolving area of research. The concept of quality assurance (QA) emerged and is widely used nowadays within a range of processes of managing quality in higher education. A review of a number of existing standards of QA revealed many research gaps such as structure variations, lack of shared knowledge and understanding, lack of standardized use of terminology and the lack of practical and semantic support and guidelines on developing conceptual models of quality assurance in higher education. The Design Science (DS) approach in Information Systems discipline provides clear guidelines for designing, developing, demonstrating and evaluating novel solutions for defined problems with the aim of extending the boundaries of human and organizational capabilities by producing new, advanced and original artifacts. Therefore, to address the highlighted gaps, this research adopts the design science research methodology (DSRM) provided by Peffers (2008) comprising a sequence of six activities: (1) Problem Identification and Motivation, (2) Definition of the Objectives of a Solution, (3) Design and Development, (4) Demonstration, (5) Evaluation, and (6) Communication. This thesis demonstrates the applicability and usefulness of domain models with the phenomenon of quality in the higher education domain to support shared understanding, communication, and domain learning and problem-solving by introducing a universal approach to the domain of quality assurance. The ontology-based conceptual model for quality assurance (OntoQA), which is the main artifact delivered by this research, has been developed to faithfully capture the domain of quality assurance of academic programmes. OntoQA covers its domain to the extent required by intended usage, providing a reference ontology to facilitate design, development, monitoring, evaluation and improvement of quality academic programmes, and to assist in designing quality assurance systems. This research has introduced OntoQA as a new approach to designing, developing, monitoring and evaluating quality academic programmes, as well as the design and development of quality assurance systems. Quality assurance in higher education is a community-based process which requires consensus between stakeholders, therefore, OntoQA enhances communications, and facilitates streamlined collaboration on joint goals. Using OntoQA and getting familiar with the idea of conceptualising quality assurance in higher education facilitates tool developers, which would potentially help higher education providers to integrate quality when designing new programmes, or while reviewing and improving existing ones in conformance with international standards.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Ali, Sedig Ahmed Babikir
author_facet Ali, Sedig Ahmed Babikir
author_sort Ali, Sedig Ahmed Babikir
title Ontology-based conceptual model for quality assurance in higher education
title_short Ontology-based conceptual model for quality assurance in higher education
title_full Ontology-based conceptual model for quality assurance in higher education
title_fullStr Ontology-based conceptual model for quality assurance in higher education
title_full_unstemmed Ontology-based conceptual model for quality assurance in higher education
title_sort ontology-based conceptual model for quality assurance in higher education
granting_institution Universiti Teknologi Malaysia
granting_department Faculty of Engineering - School of Computing
publishDate 2019
url http://eprints.utm.my/id/eprint/96199/1/SedigAhmedBabikirPSC2019.pdf.pdf
_version_ 1747818647034789888