Faktor-faktor kejayaan kritikal pelaksanaan pengurusan fasiliti DI Institut Latihan Awam (ILA)

Public Training Institute (ILA) is an organization based on teaching and learning established by the government to support the national education system. ILA buildings and facilities require facility management (FM) to create a condusive environment to support the core business of the organization....

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Main Author:	Rahim, Faridah Abdul
Format:	Thesis
Language:	English
Published:	2020
Subjects:	HT101-395 Sociology Urban
Online Access:	http://eprints.utm.my/id/eprint/96304/1/FaridahAbdulRahimMFABU2020.pdf.pdf
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id	my-utm-ep.96304
record_format	uketd_dc
spelling	my-utm-ep.963042022-07-17T06:39:43Z Faktor-faktor kejayaan kritikal pelaksanaan pengurusan fasiliti DI Institut Latihan Awam (ILA) 2020 Rahim, Faridah Abdul HT101-395 Sociology, Urban Public Training Institute (ILA) is an organization based on teaching and learning established by the government to support the national education system. ILA buildings and facilities require facility management (FM) to create a condusive environment to support the core business of the organization. Good facilities are a catalyst for the quality of education in an institution. Therefore, it is decisive to identify the right factors in contributing to the delivery of effective facility management services. One of the solutions was the identification of Critical Success Factors (CSFs) in Facilities Management. Three (3) objectives were identified which are: i) identifying the factors of successful management of facilities management, ii) defining CSF in facilities management implementation and iii) developing a relationship model for implementation management facilities. The scope of this study focuses on facility management in ILA only. The factors were identified through literature highlights and expert opinions. Expert opinions were obtained and analyzed using Interpretive Structural Modeling (ISM) method. The results of the study, there are seven (7) success factors and three (3) critical success factors have been identified through literature review and ISM model. In addition, as a result of the stage of formulation of the ISM model through the process of repetition, there are two (2) main factors (driving factors) that need to be given emphasis and appropriate action, namely "Awareness and Commitment of Top Management" and "Policy and Strategic Planning". Therefore, the factors of “Awareness and Commitment of Top Management” and “Policy and Strategic Planning” were verified by the expert and proven in the previous literature are critical factors in facilities management. 2020 Thesis http://eprints.utm.my/id/eprint/96304/ http://eprints.utm.my/id/eprint/96304/1/FaridahAbdulRahimMFABU2020.pdf.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:143081 masters Universiti Teknologi Malaysia Faculty of Built Environment & Surveying
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HT101-395 Sociology Urban
spellingShingle	HT101-395 Sociology Urban Rahim, Faridah Abdul Faktor-faktor kejayaan kritikal pelaksanaan pengurusan fasiliti DI Institut Latihan Awam (ILA)
description	Public Training Institute (ILA) is an organization based on teaching and learning established by the government to support the national education system. ILA buildings and facilities require facility management (FM) to create a condusive environment to support the core business of the organization. Good facilities are a catalyst for the quality of education in an institution. Therefore, it is decisive to identify the right factors in contributing to the delivery of effective facility management services. One of the solutions was the identification of Critical Success Factors (CSFs) in Facilities Management. Three (3) objectives were identified which are: i) identifying the factors of successful management of facilities management, ii) defining CSF in facilities management implementation and iii) developing a relationship model for implementation management facilities. The scope of this study focuses on facility management in ILA only. The factors were identified through literature highlights and expert opinions. Expert opinions were obtained and analyzed using Interpretive Structural Modeling (ISM) method. The results of the study, there are seven (7) success factors and three (3) critical success factors have been identified through literature review and ISM model. In addition, as a result of the stage of formulation of the ISM model through the process of repetition, there are two (2) main factors (driving factors) that need to be given emphasis and appropriate action, namely "Awareness and Commitment of Top Management" and "Policy and Strategic Planning". Therefore, the factors of “Awareness and Commitment of Top Management” and “Policy and Strategic Planning” were verified by the expert and proven in the previous literature are critical factors in facilities management.
format	Thesis
qualification_level	Master's degree
author	Rahim, Faridah Abdul
author_facet	Rahim, Faridah Abdul
author_sort	Rahim, Faridah Abdul
title	Faktor-faktor kejayaan kritikal pelaksanaan pengurusan fasiliti DI Institut Latihan Awam (ILA)
title_short	Faktor-faktor kejayaan kritikal pelaksanaan pengurusan fasiliti DI Institut Latihan Awam (ILA)
title_full	Faktor-faktor kejayaan kritikal pelaksanaan pengurusan fasiliti DI Institut Latihan Awam (ILA)
title_fullStr	Faktor-faktor kejayaan kritikal pelaksanaan pengurusan fasiliti DI Institut Latihan Awam (ILA)
title_full_unstemmed	Faktor-faktor kejayaan kritikal pelaksanaan pengurusan fasiliti DI Institut Latihan Awam (ILA)
title_sort	faktor-faktor kejayaan kritikal pelaksanaan pengurusan fasiliti di institut latihan awam (ila)
granting_institution	Universiti Teknologi Malaysia
granting_department	Faculty of Built Environment & Surveying
publishDate	2020
url	http://eprints.utm.my/id/eprint/96304/1/FaridahAbdulRahimMFABU2020.pdf.pdf
_version_	1747818657799471104

Faktor-faktor kejayaan kritikal pelaksanaan pengurusan fasiliti DI Institut Latihan Awam (ILA)

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