Tourist expectation and satisfaction towards existing infrastructure in Golestan National Park, Iran

The previous study had shown that tourists’ satisfaction and expectation had related mainly to tourism infrastructures. Thus, this research is aim to identify the most important and applicable tourism infrastructures in Golestan national park in Iran. Tourism infrastructures are the main aspects stu...

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Main Author: Ramyar, Meysam
Format: Thesis
Language:English
Published: 2020
Subjects:
Online Access:http://eprints.utm.my/id/eprint/96421/1/MeysamRamyarMFABU2020.pdf.pdf
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spelling my-utm-ep.964212022-07-24T09:31:18Z Tourist expectation and satisfaction towards existing infrastructure in Golestan National Park, Iran 2020 Ramyar, Meysam G154.9-155.8 Travel and state. Tourism The previous study had shown that tourists’ satisfaction and expectation had related mainly to tourism infrastructures. Thus, this research is aim to identify the most important and applicable tourism infrastructures in Golestan national park in Iran. Tourism infrastructures are the main aspects studied to measure the variable that could have a positive effect on the Tourists’ satisfaction and expectation levels, which consist of accommodation, accessibility, and facility. Using online survey approaches with a total number of 146 complete responses are gathered and analyzed using Statistical Package for Social Sciences (SPSS). The results also show that tourism infrastructures can have a key role on tourists’ satisfaction and expectation levels. In conclusion, this study is significant to all tourism stakeholders, especially managers of the national park and tourism operators, which they should have attention to both hard and soft ecotourism that each one has a special infrastructure. 2020 Thesis http://eprints.utm.my/id/eprint/96421/ http://eprints.utm.my/id/eprint/96421/1/MeysamRamyarMFABU2020.pdf.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:142160 masters Universiti Teknologi Malaysia Faculty of Built Environment & Surveying
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic G154.9-155.8 Travel and state
Tourism
spellingShingle G154.9-155.8 Travel and state
Tourism
Ramyar, Meysam
Tourist expectation and satisfaction towards existing infrastructure in Golestan National Park, Iran
description The previous study had shown that tourists’ satisfaction and expectation had related mainly to tourism infrastructures. Thus, this research is aim to identify the most important and applicable tourism infrastructures in Golestan national park in Iran. Tourism infrastructures are the main aspects studied to measure the variable that could have a positive effect on the Tourists’ satisfaction and expectation levels, which consist of accommodation, accessibility, and facility. Using online survey approaches with a total number of 146 complete responses are gathered and analyzed using Statistical Package for Social Sciences (SPSS). The results also show that tourism infrastructures can have a key role on tourists’ satisfaction and expectation levels. In conclusion, this study is significant to all tourism stakeholders, especially managers of the national park and tourism operators, which they should have attention to both hard and soft ecotourism that each one has a special infrastructure.
format Thesis
qualification_level Master's degree
author Ramyar, Meysam
author_facet Ramyar, Meysam
author_sort Ramyar, Meysam
title Tourist expectation and satisfaction towards existing infrastructure in Golestan National Park, Iran
title_short Tourist expectation and satisfaction towards existing infrastructure in Golestan National Park, Iran
title_full Tourist expectation and satisfaction towards existing infrastructure in Golestan National Park, Iran
title_fullStr Tourist expectation and satisfaction towards existing infrastructure in Golestan National Park, Iran
title_full_unstemmed Tourist expectation and satisfaction towards existing infrastructure in Golestan National Park, Iran
title_sort tourist expectation and satisfaction towards existing infrastructure in golestan national park, iran
granting_institution Universiti Teknologi Malaysia
granting_department Faculty of Built Environment & Surveying
publishDate 2020
url http://eprints.utm.my/id/eprint/96421/1/MeysamRamyarMFABU2020.pdf.pdf
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