Pengukuran keupayaan amalan pengurusan fasiliti bagi institut latihan awam

Public Training Institute (ILA) is responsible in ensuring that its facilities are regularly maintained in accordance with a predetermined function. These facilities are managed by the respective management of the ILA with personnel and allocation from their respective departments or ministries. How...

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Main Author:	Awang, Mohd. Zamri
Format:	Thesis
Language:	English
Published:	2020
Subjects:	HT101-395 Sociology Urban
Online Access:	http://eprints.utm.my/id/eprint/96643/1/MohdZamriAwangMFABU2020.pdf.pdf
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id	my-utm-ep.96643
record_format	uketd_dc
spelling	my-utm-ep.966432022-08-15T04:27:28Z Pengukuran keupayaan amalan pengurusan fasiliti bagi institut latihan awam 2020 Awang, Mohd. Zamri HT101-395 Sociology, Urban Public Training Institute (ILA) is responsible in ensuring that its facilities are regularly maintained in accordance with a predetermined function. These facilities are managed by the respective management of the ILA with personnel and allocation from their respective departments or ministries. However, most of the ILA's Facility Management (FM) scope of work focuses only on operational functions with incompetent human resources. Ideal FM is applied at strategic, tactical and operational levels. The purpose of measuring FM capabilities, performance and effectiveness is to obtain an actual situation of the level of FM activities, whether it achieves the organisational goals or vice versa. The results of these measurements can assist ILA to overcome problems or implement improvements towards achieving the desired goals. For this study, the benchmark used is based on the Maturity Model. The first objective of this study is to identify FM practice capabilities for ILA. While the second objective is to identify strategies in improving the capability of ILA’s FM practice. The research methodology used is a case study on National Institute of Valuation (INSPEN) as the subject. Qualitative data related to FM is obtained from Focus Group Discussion (FGD) with the management of INSPEN as well as the top management of the Valuation and Property Services Department (JPPH). From the analysis conducted, the level of capability of INSPEN’s FM practice based on Maturity Model is at Level 3. Several important strategies have been listed such as reviewing the FM Standard Operation Procedure (SOP), providing strong justifications when applying for allocations and restructuring the organisational structure of the Property and Facilities Management Unit (UPHF). Expected these strategies can assist INSPEN to improve its FM practice capabilities. 2020 Thesis http://eprints.utm.my/id/eprint/96643/ http://eprints.utm.my/id/eprint/96643/1/MohdZamriAwangMFABU2020.pdf.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:143199 masters Universiti Teknologi Malaysia Faculty of Built Environment & Surveying
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HT101-395 Sociology Urban
spellingShingle	HT101-395 Sociology Urban Awang, Mohd. Zamri Pengukuran keupayaan amalan pengurusan fasiliti bagi institut latihan awam
description	Public Training Institute (ILA) is responsible in ensuring that its facilities are regularly maintained in accordance with a predetermined function. These facilities are managed by the respective management of the ILA with personnel and allocation from their respective departments or ministries. However, most of the ILA's Facility Management (FM) scope of work focuses only on operational functions with incompetent human resources. Ideal FM is applied at strategic, tactical and operational levels. The purpose of measuring FM capabilities, performance and effectiveness is to obtain an actual situation of the level of FM activities, whether it achieves the organisational goals or vice versa. The results of these measurements can assist ILA to overcome problems or implement improvements towards achieving the desired goals. For this study, the benchmark used is based on the Maturity Model. The first objective of this study is to identify FM practice capabilities for ILA. While the second objective is to identify strategies in improving the capability of ILA’s FM practice. The research methodology used is a case study on National Institute of Valuation (INSPEN) as the subject. Qualitative data related to FM is obtained from Focus Group Discussion (FGD) with the management of INSPEN as well as the top management of the Valuation and Property Services Department (JPPH). From the analysis conducted, the level of capability of INSPEN’s FM practice based on Maturity Model is at Level 3. Several important strategies have been listed such as reviewing the FM Standard Operation Procedure (SOP), providing strong justifications when applying for allocations and restructuring the organisational structure of the Property and Facilities Management Unit (UPHF). Expected these strategies can assist INSPEN to improve its FM practice capabilities.
format	Thesis
qualification_level	Master's degree
author	Awang, Mohd. Zamri
author_facet	Awang, Mohd. Zamri
author_sort	Awang, Mohd. Zamri
title	Pengukuran keupayaan amalan pengurusan fasiliti bagi institut latihan awam
title_short	Pengukuran keupayaan amalan pengurusan fasiliti bagi institut latihan awam
title_full	Pengukuran keupayaan amalan pengurusan fasiliti bagi institut latihan awam
title_fullStr	Pengukuran keupayaan amalan pengurusan fasiliti bagi institut latihan awam
title_full_unstemmed	Pengukuran keupayaan amalan pengurusan fasiliti bagi institut latihan awam
title_sort	pengukuran keupayaan amalan pengurusan fasiliti bagi institut latihan awam
granting_institution	Universiti Teknologi Malaysia
granting_department	Faculty of Built Environment & Surveying
publishDate	2020
url	http://eprints.utm.my/id/eprint/96643/1/MohdZamriAwangMFABU2020.pdf.pdf
_version_	1747818671963635712

Pengukuran keupayaan amalan pengurusan fasiliti bagi institut latihan awam

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