Impact of pandemic covid-19 towards public bus services in Johor Bahru: multiple case study

Covid-19 pandemic is a serious problem faced by all countries throughout the world nowadays. As this infectious virus could spread via physical touch, most countries announced the lockdown or Movement Control Order (MCO) within their states to monitor and limiting activities/mobility that could make...

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Main Author:	Roslan, Muhammad Ikhmal
Format:	Thesis
Language:	English
Published:	2021
Subjects:	HE Transportation and Communications
Online Access:	http://eprints.utm.my/id/eprint/96852/1/MuhammadIkhmalMFAB2021.pdf.pdf
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id	my-utm-ep.96852
record_format	uketd_dc
spelling	my-utm-ep.968522022-08-28T02:36:12Z Impact of pandemic covid-19 towards public bus services in Johor Bahru: multiple case study 2021 Roslan, Muhammad Ikhmal HE Transportation and Communications Covid-19 pandemic is a serious problem faced by all countries throughout the world nowadays. As this infectious virus could spread via physical touch, most countries announced the lockdown or Movement Control Order (MCO) within their states to monitor and limiting activities/mobility that could make it worse. Malaysia is one of the countries that implemented this order. MCO has affected people’s lifestyle and its impact is more visible in the transport system especially bus services. Bus services are among essential services that provide accessibility to the people. In the past studies, research on Johor public transportation system are mainly focuses on the service quality of the bus and customer satisfaction level such as bus operating hours, waiting time, bus conditions and fares. Up to recently, there is no study conducted on impact of viruses towards bus services specifically in Johor Bahru. Therefore, to fill this gap, this research was conducted to study the impact of Covid-19 pandemic towards public transportation bus services in Johor Bahru. In short, this research analyses changes in bus services policy, innovation implementation, Travel preferences as well as safety and security in Johor Bahru city. Respondents from different categories such as bus operators, transport authorities, medical expert and public views were chosen to obtain different perspective points of view. 2021 Thesis http://eprints.utm.my/id/eprint/96852/ http://eprints.utm.my/id/eprint/96852/1/MuhammadIkhmalMFAB2021.pdf.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:142094 masters Universiti Teknologi Malaysia Faculty of Built Environment & Surveying
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	HE Transportation and Communications
spellingShingle	HE Transportation and Communications Roslan, Muhammad Ikhmal Impact of pandemic covid-19 towards public bus services in Johor Bahru: multiple case study
description	Covid-19 pandemic is a serious problem faced by all countries throughout the world nowadays. As this infectious virus could spread via physical touch, most countries announced the lockdown or Movement Control Order (MCO) within their states to monitor and limiting activities/mobility that could make it worse. Malaysia is one of the countries that implemented this order. MCO has affected people’s lifestyle and its impact is more visible in the transport system especially bus services. Bus services are among essential services that provide accessibility to the people. In the past studies, research on Johor public transportation system are mainly focuses on the service quality of the bus and customer satisfaction level such as bus operating hours, waiting time, bus conditions and fares. Up to recently, there is no study conducted on impact of viruses towards bus services specifically in Johor Bahru. Therefore, to fill this gap, this research was conducted to study the impact of Covid-19 pandemic towards public transportation bus services in Johor Bahru. In short, this research analyses changes in bus services policy, innovation implementation, Travel preferences as well as safety and security in Johor Bahru city. Respondents from different categories such as bus operators, transport authorities, medical expert and public views were chosen to obtain different perspective points of view.
format	Thesis
qualification_level	Master's degree
author	Roslan, Muhammad Ikhmal
author_facet	Roslan, Muhammad Ikhmal
author_sort	Roslan, Muhammad Ikhmal
title	Impact of pandemic covid-19 towards public bus services in Johor Bahru: multiple case study
title_short	Impact of pandemic covid-19 towards public bus services in Johor Bahru: multiple case study
title_full	Impact of pandemic covid-19 towards public bus services in Johor Bahru: multiple case study
title_fullStr	Impact of pandemic covid-19 towards public bus services in Johor Bahru: multiple case study
title_full_unstemmed	Impact of pandemic covid-19 towards public bus services in Johor Bahru: multiple case study
title_sort	impact of pandemic covid-19 towards public bus services in johor bahru: multiple case study
granting_institution	Universiti Teknologi Malaysia
granting_department	Faculty of Built Environment & Surveying
publishDate	2021
url	http://eprints.utm.my/id/eprint/96852/1/MuhammadIkhmalMFAB2021.pdf.pdf
_version_	1747818689856536576

Impact of pandemic covid-19 towards public bus services in Johor Bahru: multiple case study

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