Information systems continuance model for employee in Waqf organisation

Information systems (IS) or computer-based systems plays a critical role in an organisation’s success, especially in the era of digital economics and among digital organisations take place. IS can facilitate organisation through several courses of information management, which including gathering, p...

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主要作者:	Mohd. Zain @ Zakaria, Mohd. Zuhan
格式:	Thesis
語言:	English
出版:	2019
主題:	QA75 Electronic computers Computer science
在線閱讀:	http://eprints.utm.my/id/eprint/98135/1/MohdZuhanMohdPSC2019.pdf
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id	my-utm-ep.98135
record_format	uketd_dc
spelling	my-utm-ep.981352022-11-14T10:17:01Z Information systems continuance model for employee in Waqf organisation 2019 Mohd. Zain @ Zakaria, Mohd. Zuhan QA75 Electronic computers. Computer science Information systems (IS) or computer-based systems plays a critical role in an organisation’s success, especially in the era of digital economics and among digital organisations take place. IS can facilitate organisation through several courses of information management, which including gathering, processing and disseminating information. The positive impacts of IS in job performance will influence its continuous use. However, lack of research in continuance use of IS poses an obstacle to the growth of this domain. Previous studies have examined continuance intention using the Expectation Confirmation Model (ECM), which provides a basis of investigating IS continuance. ECM employed mainly the three factors to explain behavioural intention, namely confirmation, perceived usefulness, and satisfaction. However, the expansion in today’s business in terms of technology and business models requires a further integration with other factors such as experience, self-efficacy, task technology fit, utilization and perceived support. Therefore, the aim of this study is to develop an IS continuance model through the extension of ECM by integrating new factors from other related theories which include Task-Technology Fit (TTF), Social Cognitive Theory (SCT), Social Support Theory (SST), and Unified Theory of Acceptance and Use of Technology (UTAUT). The proposed model is evaluated by distributing a survey questionnaires among members of the staff of Majlis Agama Islam Negeri Johor (MAINJ) that use e-Waqf system. The feedback from 115 valid respondents were analysed using the Partial Least Squares (PLS) based on Structural Equation Modelling (SEM) technique. The results show that perceived support, self-efficacy, utilization and perceived task technology fit complement behavioural intention factors that involve user satisfaction, perceived usefulness, as well as confirmation towards IS continuance intention. The results further reveal that prior experience have no influence on IS continuance. The outcome of this study would provide the new knowledge in IS continuance domain and provides an opportunity for developing an effective plan of IS continuance in the organisations. 2019 Thesis http://eprints.utm.my/id/eprint/98135/ http://eprints.utm.my/id/eprint/98135/1/MohdZuhanMohdPSC2019.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:144026 phd doctoral Universiti Teknologi Malaysia, Faculty of Engineering - School of Computing Faculty of Engineering - School of Computing
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	QA75 Electronic computers Computer science
spellingShingle	QA75 Electronic computers Computer science Mohd. Zain @ Zakaria, Mohd. Zuhan Information systems continuance model for employee in Waqf organisation
description	Information systems (IS) or computer-based systems plays a critical role in an organisation’s success, especially in the era of digital economics and among digital organisations take place. IS can facilitate organisation through several courses of information management, which including gathering, processing and disseminating information. The positive impacts of IS in job performance will influence its continuous use. However, lack of research in continuance use of IS poses an obstacle to the growth of this domain. Previous studies have examined continuance intention using the Expectation Confirmation Model (ECM), which provides a basis of investigating IS continuance. ECM employed mainly the three factors to explain behavioural intention, namely confirmation, perceived usefulness, and satisfaction. However, the expansion in today’s business in terms of technology and business models requires a further integration with other factors such as experience, self-efficacy, task technology fit, utilization and perceived support. Therefore, the aim of this study is to develop an IS continuance model through the extension of ECM by integrating new factors from other related theories which include Task-Technology Fit (TTF), Social Cognitive Theory (SCT), Social Support Theory (SST), and Unified Theory of Acceptance and Use of Technology (UTAUT). The proposed model is evaluated by distributing a survey questionnaires among members of the staff of Majlis Agama Islam Negeri Johor (MAINJ) that use e-Waqf system. The feedback from 115 valid respondents were analysed using the Partial Least Squares (PLS) based on Structural Equation Modelling (SEM) technique. The results show that perceived support, self-efficacy, utilization and perceived task technology fit complement behavioural intention factors that involve user satisfaction, perceived usefulness, as well as confirmation towards IS continuance intention. The results further reveal that prior experience have no influence on IS continuance. The outcome of this study would provide the new knowledge in IS continuance domain and provides an opportunity for developing an effective plan of IS continuance in the organisations.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Mohd. Zain @ Zakaria, Mohd. Zuhan
author_facet	Mohd. Zain @ Zakaria, Mohd. Zuhan
author_sort	Mohd. Zain @ Zakaria, Mohd. Zuhan
title	Information systems continuance model for employee in Waqf organisation
title_short	Information systems continuance model for employee in Waqf organisation
title_full	Information systems continuance model for employee in Waqf organisation
title_fullStr	Information systems continuance model for employee in Waqf organisation
title_full_unstemmed	Information systems continuance model for employee in Waqf organisation
title_sort	information systems continuance model for employee in waqf organisation
granting_institution	Universiti Teknologi Malaysia, Faculty of Engineering - School of Computing
granting_department	Faculty of Engineering - School of Computing
publishDate	2019
url	http://eprints.utm.my/id/eprint/98135/1/MohdZuhanMohdPSC2019.pdf
_version_	1776100554019176448

Information systems continuance model for employee in Waqf organisation

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