Developing a deferred maintenance model for public university in Malaysia

Deferred maintenance has been regarded as a critical issue in maintenance management and has created negative impacts toward the performance of buildings and organization. This issue has become worldwide especially in most developing countries including Malaysia. If this issue is not resolved, the s...

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Main Author:	Yasin, Mohd. Norazam
Format:	Thesis
Language:	English
Published:	2020
Subjects:	TA Engineering (General) Civil engineering (General)
Online Access:	http://eprints.utm.my/id/eprint/98196/1/MohdNorazamYasinPSKA2020.pdf
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id	my-utm-ep.98196
record_format	uketd_dc
spelling	my-utm-ep.981962022-11-16T02:11:24Z Developing a deferred maintenance model for public university in Malaysia 2020 Yasin, Mohd. Norazam TA Engineering (General). Civil engineering (General) Deferred maintenance has been regarded as a critical issue in maintenance management and has created negative impacts toward the performance of buildings and organization. This issue has become worldwide especially in most developing countries including Malaysia. If this issue is not resolved, the stakeholders may suffer from possible risks of poor organization performance. Similarly, deferred maintenance has also become a pressing issue and has adverse affected the management of public universities in Malaysia. Hence this study is intended to investigate the relationship between causes and effects of deferred maintenance and subsequently, a structural model is developed specifically for public universities in Malaysia. In order to achieve the aim, preliminary expert interviews, questionnaire survey and Partial Least Squares Structural Equation Modelling (PLS-SEM) had been carried out. A total of 220 sets of questionnaires has returned and has been analysed using Statistical Package for Social Science (SPSS) version 22 and Smart PLS-SEM version 3.0 software for modelling the causes and effects relationship. The outcome of the model proved that seven (7) hypotheses found to be positively related. This model consists of 21 deferred maintenance indicators of causes that categorized into 3 groups. The group of causes are “Organization” with 12 indicators, “Resources” with 5 indicators and “Financial” with 4 indicators. The study also identified 23 indicators of effects which are categorized into 4 groups. The groups of effects are “Social” with 8 indicators, “Environment” with 7 indicators, “Technical” with 5 indicators and “Economic” with 3 indicators. The developed model provides useful information and better knowledge to the maintenance of organization and is vital to curb the deferred maintenance problem. It also gives an in depth understanding towards deferred maintenance by explaining the impact load of each indicator involved. The model has also fulfilled the need to visualize the causes and effects of deferred maintenance in a holistic manner. The validation of the model by 14 experts was undertaken to determine its appropriateness and relevancy in enhancing the knowledge and understanding of the relationship. In conclusion, this study has successfully modelled the relationship between the causes and effects of deferred maintenance of public university buildings in Malaysia. 2020 Thesis http://eprints.utm.my/id/eprint/98196/ http://eprints.utm.my/id/eprint/98196/1/MohdNorazamYasinPSKA2020.pdf application/pdf en public http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:144898 phd doctoral Universiti Teknologi Malaysia, Faculty of Engineering - School of Civil Engineering Faculty of Engineering - School of Civil Engineering
institution	Universiti Teknologi Malaysia
collection	UTM Institutional Repository
language	English
topic	TA Engineering (General) Civil engineering (General)
spellingShingle	TA Engineering (General) Civil engineering (General) Yasin, Mohd. Norazam Developing a deferred maintenance model for public university in Malaysia
description	Deferred maintenance has been regarded as a critical issue in maintenance management and has created negative impacts toward the performance of buildings and organization. This issue has become worldwide especially in most developing countries including Malaysia. If this issue is not resolved, the stakeholders may suffer from possible risks of poor organization performance. Similarly, deferred maintenance has also become a pressing issue and has adverse affected the management of public universities in Malaysia. Hence this study is intended to investigate the relationship between causes and effects of deferred maintenance and subsequently, a structural model is developed specifically for public universities in Malaysia. In order to achieve the aim, preliminary expert interviews, questionnaire survey and Partial Least Squares Structural Equation Modelling (PLS-SEM) had been carried out. A total of 220 sets of questionnaires has returned and has been analysed using Statistical Package for Social Science (SPSS) version 22 and Smart PLS-SEM version 3.0 software for modelling the causes and effects relationship. The outcome of the model proved that seven (7) hypotheses found to be positively related. This model consists of 21 deferred maintenance indicators of causes that categorized into 3 groups. The group of causes are “Organization” with 12 indicators, “Resources” with 5 indicators and “Financial” with 4 indicators. The study also identified 23 indicators of effects which are categorized into 4 groups. The groups of effects are “Social” with 8 indicators, “Environment” with 7 indicators, “Technical” with 5 indicators and “Economic” with 3 indicators. The developed model provides useful information and better knowledge to the maintenance of organization and is vital to curb the deferred maintenance problem. It also gives an in depth understanding towards deferred maintenance by explaining the impact load of each indicator involved. The model has also fulfilled the need to visualize the causes and effects of deferred maintenance in a holistic manner. The validation of the model by 14 experts was undertaken to determine its appropriateness and relevancy in enhancing the knowledge and understanding of the relationship. In conclusion, this study has successfully modelled the relationship between the causes and effects of deferred maintenance of public university buildings in Malaysia.
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Doctorate
author	Yasin, Mohd. Norazam
author_facet	Yasin, Mohd. Norazam
author_sort	Yasin, Mohd. Norazam
title	Developing a deferred maintenance model for public university in Malaysia
title_short	Developing a deferred maintenance model for public university in Malaysia
title_full	Developing a deferred maintenance model for public university in Malaysia
title_fullStr	Developing a deferred maintenance model for public university in Malaysia
title_full_unstemmed	Developing a deferred maintenance model for public university in Malaysia
title_sort	developing a deferred maintenance model for public university in malaysia
granting_institution	Universiti Teknologi Malaysia, Faculty of Engineering - School of Civil Engineering
granting_department	Faculty of Engineering - School of Civil Engineering
publishDate	2020
url	http://eprints.utm.my/id/eprint/98196/1/MohdNorazamYasinPSKA2020.pdf
_version_	1776100558076116992

Developing a deferred maintenance model for public university in Malaysia

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