Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment

The purpose of this write up is to execute and evaluate a case study implementation of Total Quality Management (TQM) philosophy at the Failure Analysis Department of an Original Device Manufacture (ODM). This is an implementation effort at a very technically inclined entity whereby the preimplement...

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Main Author: Ramanathan, Geeva Raj
Format: Thesis
Language:English
Published: 2009
Subjects:
Online Access:http://eprints.utm.my/id/eprint/9998/1/GeevarajRamanathanKPFKA2009.pdf
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spelling my-utm-ep.99982018-06-13T07:07:59Z Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment 2009-05 Ramanathan, Geeva Raj TJ Mechanical engineering and machinery TS Manufactures The purpose of this write up is to execute and evaluate a case study implementation of Total Quality Management (TQM) philosophy at the Failure Analysis Department of an Original Device Manufacture (ODM). This is an implementation effort at a very technically inclined entity whereby the preimplementation and post-implementation evaluation highlights the main TQM elements that mainly influences the entity. Quantitative and non-quantitative assessments are used to assess the pre-implementation and post-implementation changes. Eventually, the implementation efforts are conceptualized. Based on the implementation, it was identified that Continuous Improvement, Employee Involvement, and Training and Education are the main TQM elements that influence the Failure Analysis Department in particular and the ODM in general. 2009-05 Thesis http://eprints.utm.my/id/eprint/9998/ http://eprints.utm.my/id/eprint/9998/1/GeevarajRamanathanKPFKA2009.pdf application/pdf en public masters Universiti Teknologi Malaysia, Faculty of Mechanical Engineering Faculty of Mechanical Engineering Quek Eng Eng and Sha’ri Mohd Yusof (2003) A survey of TQM practices in Malaysian Electrical and Electronic industry; UTM, Johor Malaysia; Jamshed H. Khan (2003) Impact of total quality management on productivity; Lahore University of Management Sciences, Lahore, Pakistan Denis Leonard and Rodney McAdam (2002) The strategic impact and implementation of TQM; University of Wisconsin, Wisconsin, USA and University of Ulster, Newtownabbey, UK; Mohammad Talha (2004) Total Quality Management (TQM) an overview; Multimedia University, Melaka, Malaysia; Rosalind Taylor and Alan Pearson (1994) Total Quality Management in Research and Development; Naceur Jabnoun (2002) Control Processes for TQM and QA; University of Sharjah, Sharjah, UAE; Roberto Antonio Martins and Jose Carlos de Toledo (2000) TQM programs: A framework proposal; Federal University, Sao Carlos, Brazil; Madjid Tavana et. al. (2003) Total quality index: a benchmarking tool for TQM; LaSalle University, Philadelphia, Pennsylvania, USA; Nick A.Dayton (2003) The Demise of TQM; Praxis Quality Systems, Lake Forest, Illinois, USA; Michael Bradley (1994) Starting TQM from ISO 9000 David L. Goetsch and Stanley B. Davis (2006) Quality Management: Introduction to Total Quality Management for Production, Processing and Services Fifth Edition,
institution Universiti Teknologi Malaysia
collection UTM Institutional Repository
language English
topic TJ Mechanical engineering and machinery
TS Manufactures
spellingShingle TJ Mechanical engineering and machinery
TS Manufactures
Ramanathan, Geeva Raj
Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
description The purpose of this write up is to execute and evaluate a case study implementation of Total Quality Management (TQM) philosophy at the Failure Analysis Department of an Original Device Manufacture (ODM). This is an implementation effort at a very technically inclined entity whereby the preimplementation and post-implementation evaluation highlights the main TQM elements that mainly influences the entity. Quantitative and non-quantitative assessments are used to assess the pre-implementation and post-implementation changes. Eventually, the implementation efforts are conceptualized. Based on the implementation, it was identified that Continuous Improvement, Employee Involvement, and Training and Education are the main TQM elements that influence the Failure Analysis Department in particular and the ODM in general.
format Thesis
qualification_level Master's degree
author Ramanathan, Geeva Raj
author_facet Ramanathan, Geeva Raj
author_sort Ramanathan, Geeva Raj
title Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
title_short Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
title_full Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
title_fullStr Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
title_full_unstemmed Total Quality Management (TQM) at an original device manufacturer (ODM) a case study : failure analysis depertment
title_sort total quality management (tqm) at an original device manufacturer (odm) a case study : failure analysis depertment
granting_institution Universiti Teknologi Malaysia, Faculty of Mechanical Engineering
granting_department Faculty of Mechanical Engineering
publishDate 2009
url http://eprints.utm.my/id/eprint/9998/1/GeevarajRamanathanKPFKA2009.pdf
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