Occupational Stressors Among Healthcare Workers in Hospital Seberang Jaya During Covid-19 Pandemic. A Qualitative Study.

This qualitative study was conducted to explore the occupational stressors among healthcare workers in Hospital Seberang Jaya, Pulau Pinang during COVID-19 pandemic. By identifying the occurrence of the occupational stress and exploring the factors, mitigation plan and improvements can be developed...

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Main Author: Mohamad Imran, Daud
Format: Thesis
Language:eng
eng
Published: 2021
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Online Access:https://etd.uum.edu.my/10021/1/depositpermission_s825443.pdf
https://etd.uum.edu.my/10021/2/s825443_01.pdf
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spelling my-uum-etd.100212022-10-31T01:13:24Z Occupational Stressors Among Healthcare Workers in Hospital Seberang Jaya During Covid-19 Pandemic. A Qualitative Study. 2021 Mohamad Imran, Daud Zulkifly, Syazwan Syah School of Business Management School of Business Management HF5548.7-5548.85 Industrial Psychology This qualitative study was conducted to explore the occupational stressors among healthcare workers in Hospital Seberang Jaya, Pulau Pinang during COVID-19 pandemic. By identifying the occurrence of the occupational stress and exploring the factors, mitigation plan and improvements can be developed to curb this issue. Data for this study was collected through semi-structured interview. Participants shared their feelings and experiences over open ended questions in the interview involving 8 selected healthcare workers across all departments in the hospital. All research findings captured and sorted in the research protocol. Moreover, Job Demand-Resources (JD-R) theory used in the research to comprehend the effect of the pandemic to their current job demands and resources. The research findings showed that most of the healthcare workers were having occupational stress and the main stressors are workloads, changing of Standard Operating Procedures (SOP) and prolongation of wearing Personnel Protective Equipment (PPE). This pandemic also made a major impact to their job demands and resources. Job demands were categorized into workplace safety and public perception while job resources are personal support and colleague’s support. Current interventions to manage occupational stress was also discussed in this study. Based on the finding and analyses, some suggestions and recommendations were made to handle occupational stress among healthcare workers. 2021 Thesis https://etd.uum.edu.my/10021/ https://etd.uum.edu.my/10021/1/depositpermission_s825443.pdf text eng staffonly https://etd.uum.edu.my/10021/2/s825443_01.pdf text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Zulkifly, Syazwan Syah
topic HF5548.7-5548.85 Industrial Psychology
spellingShingle HF5548.7-5548.85 Industrial Psychology
Mohamad Imran, Daud
Occupational Stressors Among Healthcare Workers in Hospital Seberang Jaya During Covid-19 Pandemic. A Qualitative Study.
description This qualitative study was conducted to explore the occupational stressors among healthcare workers in Hospital Seberang Jaya, Pulau Pinang during COVID-19 pandemic. By identifying the occurrence of the occupational stress and exploring the factors, mitigation plan and improvements can be developed to curb this issue. Data for this study was collected through semi-structured interview. Participants shared their feelings and experiences over open ended questions in the interview involving 8 selected healthcare workers across all departments in the hospital. All research findings captured and sorted in the research protocol. Moreover, Job Demand-Resources (JD-R) theory used in the research to comprehend the effect of the pandemic to their current job demands and resources. The research findings showed that most of the healthcare workers were having occupational stress and the main stressors are workloads, changing of Standard Operating Procedures (SOP) and prolongation of wearing Personnel Protective Equipment (PPE). This pandemic also made a major impact to their job demands and resources. Job demands were categorized into workplace safety and public perception while job resources are personal support and colleague’s support. Current interventions to manage occupational stress was also discussed in this study. Based on the finding and analyses, some suggestions and recommendations were made to handle occupational stress among healthcare workers.
format Thesis
qualification_name other
qualification_level Master's degree
author Mohamad Imran, Daud
author_facet Mohamad Imran, Daud
author_sort Mohamad Imran, Daud
title Occupational Stressors Among Healthcare Workers in Hospital Seberang Jaya During Covid-19 Pandemic. A Qualitative Study.
title_short Occupational Stressors Among Healthcare Workers in Hospital Seberang Jaya During Covid-19 Pandemic. A Qualitative Study.
title_full Occupational Stressors Among Healthcare Workers in Hospital Seberang Jaya During Covid-19 Pandemic. A Qualitative Study.
title_fullStr Occupational Stressors Among Healthcare Workers in Hospital Seberang Jaya During Covid-19 Pandemic. A Qualitative Study.
title_full_unstemmed Occupational Stressors Among Healthcare Workers in Hospital Seberang Jaya During Covid-19 Pandemic. A Qualitative Study.
title_sort occupational stressors among healthcare workers in hospital seberang jaya during covid-19 pandemic. a qualitative study.
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2021
url https://etd.uum.edu.my/10021/1/depositpermission_s825443.pdf
https://etd.uum.edu.my/10021/2/s825443_01.pdf
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