Customer satisfaction and service quality of zakat institution in Penang
In Malaysia, zakat agencies were institutionalized since many years ago. Despite that, there are still news about dissatisfaction of Muslim community on zakat institution. The purpose of this study is to examine customer satisfaction and service quality of zakat institution in Penang, known as Zakat...
Saved in:
| 主要作者: | |
|---|---|
| 格式: | Thesis |
| 語言: | eng eng |
| 出版: |
2021
|
| 主題: | |
| 在線閱讀: | https://etd.uum.edu.my/10024/1/s824921_01.pdf https://etd.uum.edu.my/10024/2/s824921_02.pdf |
| 標簽: |
添加標簽
沒有標簽, 成為第一個標記此記錄!
|