Determinants of Agrobank selection decision: A study in northern region states of Malaysia

Islamic banking has become the fastest growing industries that have been found in the last three decades through which the number of customer using Agrobank is constantly growing. The extensive numbers of customers choosing Agrobank does not only contribute to socio-economic development, but, the Ag...

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Main Author: Siti Hajar, Mustaffa
Format: Thesis
Language:eng
eng
eng
Published: 2019
Subjects:
Online Access:https://etd.uum.edu.my/10068/1/s823997_01.pdf
https://etd.uum.edu.my/10068/2/s823997_02.pdf
https://etd.uum.edu.my/10068/3/s823997_references.docx
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spelling my-uum-etd.100682023-03-15T01:51:06Z Determinants of Agrobank selection decision: A study in northern region states of Malaysia 2019 Siti Hajar, Mustaffa Sofi, Mohd Fikri Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD28-70 Management. Industrial Management HG Finance Islamic banking has become the fastest growing industries that have been found in the last three decades through which the number of customer using Agrobank is constantly growing. The extensive numbers of customers choosing Agrobank does not only contribute to socio-economic development, but, the Agrobank development as well. Thus, the aim of the study is to examine the factors that influence bank selection decision among customers of Agrobank. This study focuses on all customers of Agrobank in Northern Region States branches in Malaysia. There are 19 branches of Agrobank in Northern Region States area where a total of 210 questionnaires have been distributed. The finding of the study indicates that 55.5 percent of the variance of factor influencing bank selection decision of Agrobank can be explained by the variables, namely bank convenience and bank reputation. Furthermore, the same factor of bank convenience and bank reputation are found significant to the selection decision of Agrobank 2019 Thesis https://etd.uum.edu.my/10068/ https://etd.uum.edu.my/10068/1/s823997_01.pdf text eng public https://etd.uum.edu.my/10068/2/s823997_02.pdf text eng public https://etd.uum.edu.my/10068/3/s823997_references.docx text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Sofi, Mohd Fikri
topic HD28-70 Management
Industrial Management
HG Finance
spellingShingle HD28-70 Management
Industrial Management
HG Finance
Siti Hajar, Mustaffa
Determinants of Agrobank selection decision: A study in northern region states of Malaysia
description Islamic banking has become the fastest growing industries that have been found in the last three decades through which the number of customer using Agrobank is constantly growing. The extensive numbers of customers choosing Agrobank does not only contribute to socio-economic development, but, the Agrobank development as well. Thus, the aim of the study is to examine the factors that influence bank selection decision among customers of Agrobank. This study focuses on all customers of Agrobank in Northern Region States branches in Malaysia. There are 19 branches of Agrobank in Northern Region States area where a total of 210 questionnaires have been distributed. The finding of the study indicates that 55.5 percent of the variance of factor influencing bank selection decision of Agrobank can be explained by the variables, namely bank convenience and bank reputation. Furthermore, the same factor of bank convenience and bank reputation are found significant to the selection decision of Agrobank
format Thesis
qualification_name other
qualification_level Master's degree
author Siti Hajar, Mustaffa
author_facet Siti Hajar, Mustaffa
author_sort Siti Hajar, Mustaffa
title Determinants of Agrobank selection decision: A study in northern region states of Malaysia
title_short Determinants of Agrobank selection decision: A study in northern region states of Malaysia
title_full Determinants of Agrobank selection decision: A study in northern region states of Malaysia
title_fullStr Determinants of Agrobank selection decision: A study in northern region states of Malaysia
title_full_unstemmed Determinants of Agrobank selection decision: A study in northern region states of Malaysia
title_sort determinants of agrobank selection decision: a study in northern region states of malaysia
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2019
url https://etd.uum.edu.my/10068/1/s823997_01.pdf
https://etd.uum.edu.my/10068/2/s823997_02.pdf
https://etd.uum.edu.my/10068/3/s823997_references.docx
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