Turnover intention among commercial bank employees in Kuala Lumpur

The main purpose of this research is examine the relationships between working environment and conditions, compensation and benefit packages, job stress and external job opportunity to turnover intention. The questionnaires were distributed via online to bank employees in Kuala Lumpur due to the Con...

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Main Author: Parimala, Subramaniam
Format: Thesis
Language:eng
eng
Published: 2021
Subjects:
Online Access:https://etd.uum.edu.my/10094/1/permission%20to%20deposit-grant%20the%20permission-826513.pdf
https://etd.uum.edu.my/10094/2/s826513_01.pdf
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spelling my-uum-etd.100942022-11-30T09:05:29Z Turnover intention among commercial bank employees in Kuala Lumpur 2021 Parimala, Subramaniam Md Said, Nor Pujawati Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5546-5548.6 Office Management HF5549-5549.5 Personnel Management. Employment The main purpose of this research is examine the relationships between working environment and conditions, compensation and benefit packages, job stress and external job opportunity to turnover intention. The questionnaires were distributed via online to bank employees in Kuala Lumpur due to the Conditional Movement Control Order (CMCO) period. A total of 387 questionnaires were received back and 379 were usable. The data were analyzed using Statistical Package for Social Science (SPSS) versions 23.0 for descriptive, correlation and regression analysis. All variables are significantly related to turnover intention with moderate to low strength of relationship. External job opportunity was identified as the most influential variable on turnover intention. This is followed by an inverse influence by compensation and benefit packages variable and working environment and condition variable. This research concluded that the availability of external job opportunity is the main influential factor for the turnover intention among bank employees in Kuala Lumpur. 2021 Thesis https://etd.uum.edu.my/10094/ https://etd.uum.edu.my/10094/1/permission%20to%20deposit-grant%20the%20permission-826513.pdf text eng staffonly https://etd.uum.edu.my/10094/2/s826513_01.pdf text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Md Said, Nor Pujawati
topic HF5546-5548.6 Office Management
HF5546-5548.6 Office Management
spellingShingle HF5546-5548.6 Office Management
HF5546-5548.6 Office Management
Parimala, Subramaniam
Turnover intention among commercial bank employees in Kuala Lumpur
description The main purpose of this research is examine the relationships between working environment and conditions, compensation and benefit packages, job stress and external job opportunity to turnover intention. The questionnaires were distributed via online to bank employees in Kuala Lumpur due to the Conditional Movement Control Order (CMCO) period. A total of 387 questionnaires were received back and 379 were usable. The data were analyzed using Statistical Package for Social Science (SPSS) versions 23.0 for descriptive, correlation and regression analysis. All variables are significantly related to turnover intention with moderate to low strength of relationship. External job opportunity was identified as the most influential variable on turnover intention. This is followed by an inverse influence by compensation and benefit packages variable and working environment and condition variable. This research concluded that the availability of external job opportunity is the main influential factor for the turnover intention among bank employees in Kuala Lumpur.
format Thesis
qualification_name other
qualification_level Master's degree
author Parimala, Subramaniam
author_facet Parimala, Subramaniam
author_sort Parimala, Subramaniam
title Turnover intention among commercial bank employees in Kuala Lumpur
title_short Turnover intention among commercial bank employees in Kuala Lumpur
title_full Turnover intention among commercial bank employees in Kuala Lumpur
title_fullStr Turnover intention among commercial bank employees in Kuala Lumpur
title_full_unstemmed Turnover intention among commercial bank employees in Kuala Lumpur
title_sort turnover intention among commercial bank employees in kuala lumpur
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2021
url https://etd.uum.edu.my/10094/1/permission%20to%20deposit-grant%20the%20permission-826513.pdf
https://etd.uum.edu.my/10094/2/s826513_01.pdf
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