Barriers of communication in managing Industrialised Building System (IBS) projects in the northern region of Malaysia: Virtual team communication practices

Communication issue is one of the challenges faced by the current Malaysian construction projects particularly those with the Industrialized Building System (IBS). During the implementation of IBS project, fragmentation process that takes place in project execution has led to major problems in commu...

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Main Author:	Mohd Affendi, Ahmad Pozin
Format:	Thesis
Language:	eng eng eng eng
Published:	2018
Subjects:	T58.5-58.64 Information technology
Online Access:	https://etd.uum.edu.my/10134/1/kebenaran%20mendeposit-tidak%20membenarkan-817571.pdf https://etd.uum.edu.my/10134/9/s817571_01.pdf https://etd.uum.edu.my/10134/8/s817571_02.pdf https://etd.uum.edu.my/10134/4/s817571_references.docx
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id	my-uum-etd.10134
record_format	uketd_dc
spelling	my-uum-etd.101342022-12-19T09:43:29Z Barriers of communication in managing Industrialised Building System (IBS) projects in the northern region of Malaysia: Virtual team communication practices 2018 Mohd Affendi, Ahmad Pozin Mohd Nawi, Mohd Nasrun Romle, Abd Rahim School of Technology Management & Logistics School of Technology Management & Logistics T58.5-58.64 Information technology HD28-70 Management. Industrial Management Communication issue is one of the challenges faced by the current Malaysian construction projects particularly those with the Industrialized Building System (IBS). During the implementation of IBS project, fragmentation process that takes place in project execution has led to major problems in communication. However, through rapid expansion of capability and accessibility of Information and Communication Technology (ICT), innovation of organization structures and methods employed by working team or the purported ‘virtual teams’ can be formed. Although past studies revealed that virtual teams are widely adopted in practices such as manufacturing, education and professional organization; it has been in the nascent stage and less attention is given to the construction project in Malaysia particularly the IBS project in rural areas. In fulfilling this gap, an inductive research approach of specifically semi-structured interviews were conducted among five project managers who had undertook various roles in the construction industry. By merging both previous literature reviews and semi-structured interviews, fundamental issues concerning virtual communication namely; people, technology, and process in managing construction industry are formed. Causes of communication barriers are also explicated and examined in this study. The results proposed that the challenges actually revolve around the managerial and operational issues. Additionally, the causes of the issues and their interactions are also being investigated and analysed. Generally, this study has highlighted two main conclusions. Fragmentation of design and planning phase initially requires effective communication process. The findings revealed that project teams need high competency and skill in communication to deliver clear information to the distributed team members. The findings then offer useful implications of the virtual teams for the project managers in managing distributed teams to increase both the organizational and individual levels in order to become more innovative and successfully adopt new technologies and methods of working. Finally, some success factors related to virtual communication that are discussed above are provided. 2018 Thesis https://etd.uum.edu.my/10134/ https://etd.uum.edu.my/10134/1/kebenaran%20mendeposit-tidak%20membenarkan-817571.pdf text eng staffonly https://etd.uum.edu.my/10134/9/s817571_01.pdf text eng staffonly https://etd.uum.edu.my/10134/8/s817571_02.pdf text eng staffonly https://etd.uum.edu.my/10134/4/s817571_references.docx text eng staffonly other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng eng
advisor	Mohd Nawi, Mohd Nasrun Romle, Abd Rahim
topic	T58.5-58.64 Information technology T58.5-58.64 Information technology
spellingShingle	T58.5-58.64 Information technology T58.5-58.64 Information technology Mohd Affendi, Ahmad Pozin Barriers of communication in managing Industrialised Building System (IBS) projects in the northern region of Malaysia: Virtual team communication practices
description	Communication issue is one of the challenges faced by the current Malaysian construction projects particularly those with the Industrialized Building System (IBS). During the implementation of IBS project, fragmentation process that takes place in project execution has led to major problems in communication. However, through rapid expansion of capability and accessibility of Information and Communication Technology (ICT), innovation of organization structures and methods employed by working team or the purported ‘virtual teams’ can be formed. Although past studies revealed that virtual teams are widely adopted in practices such as manufacturing, education and professional organization; it has been in the nascent stage and less attention is given to the construction project in Malaysia particularly the IBS project in rural areas. In fulfilling this gap, an inductive research approach of specifically semi-structured interviews were conducted among five project managers who had undertook various roles in the construction industry. By merging both previous literature reviews and semi-structured interviews, fundamental issues concerning virtual communication namely; people, technology, and process in managing construction industry are formed. Causes of communication barriers are also explicated and examined in this study. The results proposed that the challenges actually revolve around the managerial and operational issues. Additionally, the causes of the issues and their interactions are also being investigated and analysed. Generally, this study has highlighted two main conclusions. Fragmentation of design and planning phase initially requires effective communication process. The findings revealed that project teams need high competency and skill in communication to deliver clear information to the distributed team members. The findings then offer useful implications of the virtual teams for the project managers in managing distributed teams to increase both the organizational and individual levels in order to become more innovative and successfully adopt new technologies and methods of working. Finally, some success factors related to virtual communication that are discussed above are provided.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Mohd Affendi, Ahmad Pozin
author_facet	Mohd Affendi, Ahmad Pozin
author_sort	Mohd Affendi, Ahmad Pozin
title	Barriers of communication in managing Industrialised Building System (IBS) projects in the northern region of Malaysia: Virtual team communication practices
title_short	Barriers of communication in managing Industrialised Building System (IBS) projects in the northern region of Malaysia: Virtual team communication practices
title_full	Barriers of communication in managing Industrialised Building System (IBS) projects in the northern region of Malaysia: Virtual team communication practices
title_fullStr	Barriers of communication in managing Industrialised Building System (IBS) projects in the northern region of Malaysia: Virtual team communication practices
title_full_unstemmed	Barriers of communication in managing Industrialised Building System (IBS) projects in the northern region of Malaysia: Virtual team communication practices
title_sort	barriers of communication in managing industrialised building system (ibs) projects in the northern region of malaysia: virtual team communication practices
granting_institution	Universiti Utara Malaysia
granting_department	School of Technology Management & Logistics
publishDate	2018
url	https://etd.uum.edu.my/10134/1/kebenaran%20mendeposit-tidak%20membenarkan-817571.pdf https://etd.uum.edu.my/10134/9/s817571_01.pdf https://etd.uum.edu.my/10134/8/s817571_02.pdf https://etd.uum.edu.my/10134/4/s817571_references.docx
_version_	1776103748877156352

Barriers of communication in managing Industrialised Building System (IBS) projects in the northern region of Malaysia: Virtual team communication practices

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