Factors Influencing customer Intention to use Islamic deposit account among teachers in Perlis

Islamic deposit accounts are known as part of the numerous key financial services provided by Islamic banking institutions. As a matter of fact, the performance of Malaysian Islamic deposit facilities in June 2021 were showing a significant improvement from the performance of previous decade. In com...

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Main Author:	Meor Anas, Meor Nadzri
Format:	Thesis
Language:	eng eng
Published:	2022
Subjects:	HG Finance
Online Access:	https://etd.uum.edu.my/10247/1/s827778_01.pdf https://etd.uum.edu.my/10247/2/s827778_02.pdf
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id	my-uum-etd.10247
record_format	uketd_dc
spelling	my-uum-etd.102472023-01-25T00:44:30Z Factors Influencing customer Intention to use Islamic deposit account among teachers in Perlis 2022 Meor Anas, Meor Nadzri Abu Bakar, Nashirah Islamic Business School Islamic Business School HG Finance Islamic deposit accounts are known as part of the numerous key financial services provided by Islamic banking institutions. As a matter of fact, the performance of Malaysian Islamic deposit facilities in June 2021 were showing a significant improvement from the performance of previous decade. In comparison to the performance of June 2011, the total collected deposits by Malaysian Islamic banks can be seen as growing with 200% of total deposit growth in a decade, with the total amount of RM685 million. The performance of Islamic banks’ total deposits has also been significantly developing in the perspective of overall banking sector. Islamic banking institutions are able to raise the proportion of deposits in the banking sector to 32.25% in June of 2021 compared to 18.93% in June 2011. In relation to that, the purpose of the conduction of this study is concluded to be determining factors influencing customer intention to use Islamic deposit account. Quantitative primary data collection method was implemented in the conduction of this study through physical and online questionnaire using Google Form to the targeted respondents of teacher in Perlis. As many as 146 questionnaires were vastly distributed through simple random sampling technique and has been analysed using the software suite of SPSS version 26. The results have revealed that attitude, subjective norm, perceived behavioral control and perceived ease of use have a significant and positive relationship with customer intention to use Islamic deposit account. Furthermore, all those variables have been revealed to have significant influence on customer intention to use Islamic deposit account among teachers in Perlis. This study has empirically contributed to the theoretical and practical implications to better understand customer's expectations in using Islamic deposit account. Other than that, the implications of this study are expected to be contributing as a reference to the academicians and Islamic banking practitioners in developing new impactful idea to the Islamic banking industry 2022 Thesis https://etd.uum.edu.my/10247/ https://etd.uum.edu.my/10247/1/s827778_01.pdf text eng 2024-03-29 staffonly https://etd.uum.edu.my/10247/2/s827778_02.pdf text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Abu Bakar, Nashirah
topic	HG Finance
spellingShingle	HG Finance Meor Anas, Meor Nadzri Factors Influencing customer Intention to use Islamic deposit account among teachers in Perlis
description	Islamic deposit accounts are known as part of the numerous key financial services provided by Islamic banking institutions. As a matter of fact, the performance of Malaysian Islamic deposit facilities in June 2021 were showing a significant improvement from the performance of previous decade. In comparison to the performance of June 2011, the total collected deposits by Malaysian Islamic banks can be seen as growing with 200% of total deposit growth in a decade, with the total amount of RM685 million. The performance of Islamic banks’ total deposits has also been significantly developing in the perspective of overall banking sector. Islamic banking institutions are able to raise the proportion of deposits in the banking sector to 32.25% in June of 2021 compared to 18.93% in June 2011. In relation to that, the purpose of the conduction of this study is concluded to be determining factors influencing customer intention to use Islamic deposit account. Quantitative primary data collection method was implemented in the conduction of this study through physical and online questionnaire using Google Form to the targeted respondents of teacher in Perlis. As many as 146 questionnaires were vastly distributed through simple random sampling technique and has been analysed using the software suite of SPSS version 26. The results have revealed that attitude, subjective norm, perceived behavioral control and perceived ease of use have a significant and positive relationship with customer intention to use Islamic deposit account. Furthermore, all those variables have been revealed to have significant influence on customer intention to use Islamic deposit account among teachers in Perlis. This study has empirically contributed to the theoretical and practical implications to better understand customer's expectations in using Islamic deposit account. Other than that, the implications of this study are expected to be contributing as a reference to the academicians and Islamic banking practitioners in developing new impactful idea to the Islamic banking industry
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Meor Anas, Meor Nadzri
author_facet	Meor Anas, Meor Nadzri
author_sort	Meor Anas, Meor Nadzri
title	Factors Influencing customer Intention to use Islamic deposit account among teachers in Perlis
title_short	Factors Influencing customer Intention to use Islamic deposit account among teachers in Perlis
title_full	Factors Influencing customer Intention to use Islamic deposit account among teachers in Perlis
title_fullStr	Factors Influencing customer Intention to use Islamic deposit account among teachers in Perlis
title_full_unstemmed	Factors Influencing customer Intention to use Islamic deposit account among teachers in Perlis
title_sort	factors influencing customer intention to use islamic deposit account among teachers in perlis
granting_institution	Universiti Utara Malaysia
granting_department	Islamic Business School
publishDate	2022
url	https://etd.uum.edu.my/10247/1/s827778_01.pdf https://etd.uum.edu.my/10247/2/s827778_02.pdf
_version_	1776103774513790976

Factors Influencing customer Intention to use Islamic deposit account among teachers in Perlis

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