Critical success factor within family business in Malaysia

Business performance plays an important role in all types of business whether its general business, SME business or family business. There are various studies conducted to measure the critical success factors for a business but there are limited studies conducted to identify the other critical succe...

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Main Author:	K. Ramachandran, Pakiam
Format:	Thesis
Language:	eng eng
Published:	2021
Subjects:	HF5001-6182 Business
Online Access:	https://etd.uum.edu.my/10371/1/permission%20to%20use-ALLOWED.pdf https://etd.uum.edu.my/10371/2/s820233_01.pdf
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id	my-uum-etd.10371
record_format	uketd_dc
spelling	my-uum-etd.103712023-03-01T04:34:31Z Critical success factor within family business in Malaysia 2021 K. Ramachandran, Pakiam Hj Mohd Harif, Mohd Amy Azhar School of Economics, Finance & Banking School of Economics, Finance and Banking HF5001-6182 Business Business performance plays an important role in all types of business whether its general business, SME business or family business. There are various studies conducted to measure the critical success factors for a business but there are limited studies conducted to identify the other critical success factors within family business in Malaysia context. The lack of quantitative research on the family business was the main reason for the present research in identifying the critical success factors withing family business in Malaysia. This research was guided by the following research problem: “How and why the critical success factors can be established within family business in Malaysia?” The literature review on the critical success factor within family business identified three research problem. For investigate the issues, a qualitative study was conducted, and the respondents were identified by using snowballing sample technique. Convergent interview was conducted to confirm the critical success factors within family business in Malaysia and the data were analyzed using content analysis techniques. The research findings confirmed 9 critical success factors within family business in Malaysia i.e., management support & know-how, customer involvement & market knowledge, information system/advance technology, sales & profitability/ company performance, teamwork/cooperation, innovativeness & product differentiation, strategic alliance, commitment/hardworking and mentoring process. There are four new emerging factors i.e., family support, time management, location/environment of a business and business reputation which demonstrates the present research’s contribution to the body of knowledge. The revised theoretical framework built from the theories and literature review provides the foundation for future research. 2021 Thesis https://etd.uum.edu.my/10371/ https://etd.uum.edu.my/10371/1/permission%20to%20use-ALLOWED.pdf text eng staffonly https://etd.uum.edu.my/10371/2/s820233_01.pdf text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Hj Mohd Harif, Mohd Amy Azhar
topic	HF5001-6182 Business
spellingShingle	HF5001-6182 Business K. Ramachandran, Pakiam Critical success factor within family business in Malaysia
description	Business performance plays an important role in all types of business whether its general business, SME business or family business. There are various studies conducted to measure the critical success factors for a business but there are limited studies conducted to identify the other critical success factors within family business in Malaysia context. The lack of quantitative research on the family business was the main reason for the present research in identifying the critical success factors withing family business in Malaysia. This research was guided by the following research problem: “How and why the critical success factors can be established within family business in Malaysia?” The literature review on the critical success factor within family business identified three research problem. For investigate the issues, a qualitative study was conducted, and the respondents were identified by using snowballing sample technique. Convergent interview was conducted to confirm the critical success factors within family business in Malaysia and the data were analyzed using content analysis techniques. The research findings confirmed 9 critical success factors within family business in Malaysia i.e., management support & know-how, customer involvement & market knowledge, information system/advance technology, sales & profitability/ company performance, teamwork/cooperation, innovativeness & product differentiation, strategic alliance, commitment/hardworking and mentoring process. There are four new emerging factors i.e., family support, time management, location/environment of a business and business reputation which demonstrates the present research’s contribution to the body of knowledge. The revised theoretical framework built from the theories and literature review provides the foundation for future research.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	K. Ramachandran, Pakiam
author_facet	K. Ramachandran, Pakiam
author_sort	K. Ramachandran, Pakiam
title	Critical success factor within family business in Malaysia
title_short	Critical success factor within family business in Malaysia
title_full	Critical success factor within family business in Malaysia
title_fullStr	Critical success factor within family business in Malaysia
title_full_unstemmed	Critical success factor within family business in Malaysia
title_sort	critical success factor within family business in malaysia
granting_institution	Universiti Utara Malaysia
granting_department	School of Economics, Finance & Banking
publishDate	2021
url	https://etd.uum.edu.my/10371/1/permission%20to%20use-ALLOWED.pdf https://etd.uum.edu.my/10371/2/s820233_01.pdf
_version_	1776103802197245952

Critical success factor within family business in Malaysia

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