Factors influencing women’s job performance in life insurance industry
The purpose of this study is to identify factors influencing employee job performance in Life Insurance Industry. The employee job performance can be measured in the aspect of work family conflict, job stress and supervisor support. The survey method was used to collect data through the use of quest...
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| Format: | Thesis |
| Language: | eng eng |
| Published: |
2022
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/10463/1/grant%20the%20permission_s826952.pdf https://etd.uum.edu.my/10463/2/s826952_01.pdf |
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| Summary: | The purpose of this study is to identify factors influencing employee job performance in Life Insurance Industry. The employee job performance can be measured in the aspect of work family conflict, job stress and supervisor support. The survey method was used to collect data through the use of questionnaire to the employees at Life Insurance Industry specifically at MCIS Life insurance, AmMetLife, Manulife, Tokio Marine Life and Prudential. 330 questionnaires were distributed and all was successfully collected from the respondents. All the data was gathered and analysed using Statistical Package for Social Science (SPSS) 23.0 version using descriptive and inferential statistical analyses. Multiple regression analysis was used to examine the relationship between work family conflict, job stress, supervisor support and employee job performance at Life Insurance Industry. The result of this study shows that only two independent variables have significant relationship with employee job performance, which are job stress and supervisor support. This study has played an important role in identifying the potential factors that could influence employee job performance at Life Insurance Industry and propose several alternatives to enhance employee job performance. |
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