First responder knowledge, skills and behavioural competencies and the compliance with emergency medical services sops by non-MOH ambulance services

This study assesses the knowledge, skills and competencies of private sector ambulance (Non-MOH) first responders and their impact on compliance with the SOP of Emergency Medical Services. The study was a quantitative cross-sectional survey study of 150 respondents. A structured questionnaire create...

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Bibliographic Details
Main Author:	Muthusamy, Kuyilan
Format:	Thesis
Language:	eng eng
Published:	2022
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/10506/1/permission%20to%20use-ALLOWED.pdf https://etd.uum.edu.my/10506/2/s826621_01.pdf
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id	my-uum-etd.10506
record_format	uketd_dc
spelling	my-uum-etd.105062023-04-19T01:35:03Z First responder knowledge, skills and behavioural competencies and the compliance with emergency medical services sops by non-MOH ambulance services 2022 Muthusamy, Kuyilan Harith, Siti Hawa School of Business Management School Of Business Management HF5549-5549.5 Personnel Management. Employment This study assesses the knowledge, skills and competencies of private sector ambulance (Non-MOH) first responders and their impact on compliance with the SOP of Emergency Medical Services. The study was a quantitative cross-sectional survey study of 150 respondents. A structured questionnaire created using Google form was used to collect data from respondents who were included in the study through convenience sampling. SPSS software was used for data analysis with linear regression and Pearson's correlation coefficient was used to test the hypotheses proposed in the study. Knowledge of patient management, behavioral competencies, and skills were found to be high among the non- MOH first responders. Additionally, the results show that first responders' knowledge of patient management, behavioral competencies, and skills were among the significant factors contributing to SOP compliance among the first responders. Knowledge, behavioral competencies, and skills need to be improved further to enhance compliance with SOPs which results in better care for patients. 2022 Thesis https://etd.uum.edu.my/10506/ https://etd.uum.edu.my/10506/1/permission%20to%20use-ALLOWED.pdf text eng staffonly https://etd.uum.edu.my/10506/2/s826621_01.pdf text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Harith, Siti Hawa
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Muthusamy, Kuyilan First responder knowledge, skills and behavioural competencies and the compliance with emergency medical services sops by non-MOH ambulance services
description	This study assesses the knowledge, skills and competencies of private sector ambulance (Non-MOH) first responders and their impact on compliance with the SOP of Emergency Medical Services. The study was a quantitative cross-sectional survey study of 150 respondents. A structured questionnaire created using Google form was used to collect data from respondents who were included in the study through convenience sampling. SPSS software was used for data analysis with linear regression and Pearson's correlation coefficient was used to test the hypotheses proposed in the study. Knowledge of patient management, behavioral competencies, and skills were found to be high among the non- MOH first responders. Additionally, the results show that first responders' knowledge of patient management, behavioral competencies, and skills were among the significant factors contributing to SOP compliance among the first responders. Knowledge, behavioral competencies, and skills need to be improved further to enhance compliance with SOPs which results in better care for patients.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Muthusamy, Kuyilan
author_facet	Muthusamy, Kuyilan
author_sort	Muthusamy, Kuyilan
title	First responder knowledge, skills and behavioural competencies and the compliance with emergency medical services sops by non-MOH ambulance services
title_short	First responder knowledge, skills and behavioural competencies and the compliance with emergency medical services sops by non-MOH ambulance services
title_full	First responder knowledge, skills and behavioural competencies and the compliance with emergency medical services sops by non-MOH ambulance services
title_fullStr	First responder knowledge, skills and behavioural competencies and the compliance with emergency medical services sops by non-MOH ambulance services
title_full_unstemmed	First responder knowledge, skills and behavioural competencies and the compliance with emergency medical services sops by non-MOH ambulance services
title_sort	first responder knowledge, skills and behavioural competencies and the compliance with emergency medical services sops by non-moh ambulance services
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2022
url	https://etd.uum.edu.my/10506/1/permission%20to%20use-ALLOWED.pdf https://etd.uum.edu.my/10506/2/s826621_01.pdf
_version_	1776103831513333760

First responder knowledge, skills and behavioural competencies and the compliance with emergency medical services sops by non-MOH ambulance services

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