Factors influencing employees job satisfaction in foreign banks’ data processing centres

This research was conducted to determine the factors that influence employees job satisfaction in foreign banks’ data processing centres at Kuala Lumpur. 304 respondents from three prominent foreign banks’ data processing centres involved in this study. The results of the study indicated that promot...

Full description

Saved in:

Bibliographic Details
Main Author:	Logeswathy, Selvaras
Format:	Thesis
Language:	eng eng
Published:	2022
Subjects:	HF5546-5548.6 Office Management HF5546-5548.6 Office Management
Online Access:	https://etd.uum.edu.my/10525/1/permission%20to%20deposit-grant%20the%20permission-822742.pdf https://etd.uum.edu.my/10525/2/s822742_01.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uum-etd.10525
record_format	uketd_dc
spelling	my-uum-etd.105252023-04-30T01:28:26Z Factors influencing employees job satisfaction in foreign banks’ data processing centres 2022 Logeswathy, Selvaras Md Said, Nor Pujawati College of Business (COB) College of Business HF5546-5548.6 Office Management HF5549-5549.5 Personnel Management. Employment This research was conducted to determine the factors that influence employees job satisfaction in foreign banks’ data processing centres at Kuala Lumpur. 304 respondents from three prominent foreign banks’ data processing centres involved in this study. The results of the study indicated that promotion opportunities, compensation and benefits, relationship with immediate supervisor and working environment positively predict job satisfaction, while relationship with co-workers negatively influence the job satisfaction however, when all the five independent variables combined has strong positive significant relationship with employee job satisfaction. It was identified that promotion opportunity is the most influential variable of employee job satisfaction in selected foreign banks’ data processing centres. Thus, employers need to consider enhancing the promotion opportunities by take a personal interest in employees’ career goals, promote training and development of employees and rotate employee roles in order to increase employees’ job satisfaction. 2022 Thesis https://etd.uum.edu.my/10525/ https://etd.uum.edu.my/10525/1/permission%20to%20deposit-grant%20the%20permission-822742.pdf text eng staffonly https://etd.uum.edu.my/10525/2/s822742_01.pdf text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Md Said, Nor Pujawati
topic	HF5546-5548.6 Office Management HF5546-5548.6 Office Management
spellingShingle	HF5546-5548.6 Office Management HF5546-5548.6 Office Management Logeswathy, Selvaras Factors influencing employees job satisfaction in foreign banks’ data processing centres
description	This research was conducted to determine the factors that influence employees job satisfaction in foreign banks’ data processing centres at Kuala Lumpur. 304 respondents from three prominent foreign banks’ data processing centres involved in this study. The results of the study indicated that promotion opportunities, compensation and benefits, relationship with immediate supervisor and working environment positively predict job satisfaction, while relationship with co-workers negatively influence the job satisfaction however, when all the five independent variables combined has strong positive significant relationship with employee job satisfaction. It was identified that promotion opportunity is the most influential variable of employee job satisfaction in selected foreign banks’ data processing centres. Thus, employers need to consider enhancing the promotion opportunities by take a personal interest in employees’ career goals, promote training and development of employees and rotate employee roles in order to increase employees’ job satisfaction.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Logeswathy, Selvaras
author_facet	Logeswathy, Selvaras
author_sort	Logeswathy, Selvaras
title	Factors influencing employees job satisfaction in foreign banks’ data processing centres
title_short	Factors influencing employees job satisfaction in foreign banks’ data processing centres
title_full	Factors influencing employees job satisfaction in foreign banks’ data processing centres
title_fullStr	Factors influencing employees job satisfaction in foreign banks’ data processing centres
title_full_unstemmed	Factors influencing employees job satisfaction in foreign banks’ data processing centres
title_sort	factors influencing employees job satisfaction in foreign banks’ data processing centres
granting_institution	Universiti Utara Malaysia
granting_department	College of Business (COB)
publishDate	2022
url	https://etd.uum.edu.my/10525/1/permission%20to%20deposit-grant%20the%20permission-822742.pdf https://etd.uum.edu.my/10525/2/s822742_01.pdf
_version_	1776103836032696320

Factors influencing employees job satisfaction in foreign banks’ data processing centres

Similar Items