Effects of information quality and resource quality on product disclosure sheet quality among Malaysian Islamic banks

A Product Disclosure Sheet (PDS) is an important document that contains key information on financial products provided by Islamic banks to facilitate customers to compare products and make informed decisions. However, the PDS is less effective due poor quality with incomplete disclosure. In fact, em...

Full description

Saved in:

Bibliographic Details
Main Author:	Muhammad Fakhirin, Che Majid
Format:	Thesis
Language:	eng eng
Published:	2021
Subjects:	HG Finance
Online Access:	https://etd.uum.edu.my/10567/1/Grant%20the%20permission_s900575.pdf https://etd.uum.edu.my/10567/2/s900575_01.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uum-etd.10567
record_format	uketd_dc
spelling	my-uum-etd.105672023-07-16T01:24:05Z Effects of information quality and resource quality on product disclosure sheet quality among Malaysian Islamic banks 2021 Muhammad Fakhirin, Che Majid Md. Hussain, Muhammad Nasri Islamic Business School Islamic Business School HG Finance A Product Disclosure Sheet (PDS) is an important document that contains key information on financial products provided by Islamic banks to facilitate customers to compare products and make informed decisions. However, the PDS is less effective due poor quality with incomplete disclosure. In fact, empirical studies on PDS quality are limited. Therefore, the main purpose of this study was to examine the effects of information quality and resource quality on the PDS quality of Islamic banks in Malaysia. Specifically, the objectives of the study were to examine the influence of information quality and resource quality on PDS quality, and the moderating effect of information technology on that relationship. This study used quantitative methods and was based on information asymmetry and task-technology fit theories. A total of 754 questionnaires were collected via the convenience sampling technique. Data was analysed using the Partial Least Squares Structural Equation Modelling technique. The findings reveal that information quality (t=12.384, p=0.000) and resource quality (t=5.068, p=0.000) have significantly positive relationships with PDS quality. However, information technology does not moderate the relationship between information quality (t=1.869, p=0.073) and resource quality (t=1.807, p=0.060) and PDS quality. This study contributes to the body of knowledge on PDS quality and aspects of Islamic finance principles in order to prevent ambiguity (gharar). In terms of practical contributions, this study recommends reform practices for Islamic banks to improve the preparation and presentation of quality PDS to customers. It also contributes guidance to Bank Negara Malaysia as a policy-maker to leverage these findings to improve the existing policies, guidelines, and practices of providing quality PDS and conducting audits and supervision regularly to enhance the quality of PDS. 2021 Thesis https://etd.uum.edu.my/10567/ https://etd.uum.edu.my/10567/1/Grant%20the%20permission_s900575.pdf text eng staffonly https://etd.uum.edu.my/10567/2/s900575_01.pdf text eng public other doctoral Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Md. Hussain, Muhammad Nasri
topic	HG Finance
spellingShingle	HG Finance Muhammad Fakhirin, Che Majid Effects of information quality and resource quality on product disclosure sheet quality among Malaysian Islamic banks
description	A Product Disclosure Sheet (PDS) is an important document that contains key information on financial products provided by Islamic banks to facilitate customers to compare products and make informed decisions. However, the PDS is less effective due poor quality with incomplete disclosure. In fact, empirical studies on PDS quality are limited. Therefore, the main purpose of this study was to examine the effects of information quality and resource quality on the PDS quality of Islamic banks in Malaysia. Specifically, the objectives of the study were to examine the influence of information quality and resource quality on PDS quality, and the moderating effect of information technology on that relationship. This study used quantitative methods and was based on information asymmetry and task-technology fit theories. A total of 754 questionnaires were collected via the convenience sampling technique. Data was analysed using the Partial Least Squares Structural Equation Modelling technique. The findings reveal that information quality (t=12.384, p=0.000) and resource quality (t=5.068, p=0.000) have significantly positive relationships with PDS quality. However, information technology does not moderate the relationship between information quality (t=1.869, p=0.073) and resource quality (t=1.807, p=0.060) and PDS quality. This study contributes to the body of knowledge on PDS quality and aspects of Islamic finance principles in order to prevent ambiguity (gharar). In terms of practical contributions, this study recommends reform practices for Islamic banks to improve the preparation and presentation of quality PDS to customers. It also contributes guidance to Bank Negara Malaysia as a policy-maker to leverage these findings to improve the existing policies, guidelines, and practices of providing quality PDS and conducting audits and supervision regularly to enhance the quality of PDS.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Muhammad Fakhirin, Che Majid
author_facet	Muhammad Fakhirin, Che Majid
author_sort	Muhammad Fakhirin, Che Majid
title	Effects of information quality and resource quality on product disclosure sheet quality among Malaysian Islamic banks
title_short	Effects of information quality and resource quality on product disclosure sheet quality among Malaysian Islamic banks
title_full	Effects of information quality and resource quality on product disclosure sheet quality among Malaysian Islamic banks
title_fullStr	Effects of information quality and resource quality on product disclosure sheet quality among Malaysian Islamic banks
title_full_unstemmed	Effects of information quality and resource quality on product disclosure sheet quality among Malaysian Islamic banks
title_sort	effects of information quality and resource quality on product disclosure sheet quality among malaysian islamic banks
granting_institution	Universiti Utara Malaysia
granting_department	Islamic Business School
publishDate	2021
url	https://etd.uum.edu.my/10567/1/Grant%20the%20permission_s900575.pdf https://etd.uum.edu.my/10567/2/s900575_01.pdf
_version_	1776103844410818560

Effects of information quality and resource quality on product disclosure sheet quality among Malaysian Islamic banks

Similar Items