The impact of supply chain management and business analysis systems on employee creativity and organizational innovation in the government sector in the United Arab Emirates

Supply chain and business analysis technology are two essential components in determining the level of innovation and employee creativity in an organization. Continuous change, information flow, and the emergence of renewed knowledge are among the general characteristics of business analysis technol...

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Bibliographic Details
Main Author: Abdulla, Yousef Abdulkarim Yousef
Format: Thesis
Language:eng
eng
Published: 2022
Subjects:
Online Access:https://etd.uum.edu.my/10581/1/Depositpermission_s825893.pdf
https://etd.uum.edu.my/10581/2/s825893_01.pdf
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Summary:Supply chain and business analysis technology are two essential components in determining the level of innovation and employee creativity in an organization. Continuous change, information flow, and the emergence of renewed knowledge are among the general characteristics of business analysis technology. However, there is a discrepancy in the level of supply chain management and business analysis technology for improving organizational innovation in the government sector in the United Arab Emirates (UAE). Moreover, another challenge confronted by an organization that is worth studying is the difficulty of acquiring the latest and comprehensive information systems. The main objective of this research is to investigate the importance of supply chain management and business analysis technology in influencing employee creativity and organizational innovation in the government sector in the UAE. Moreover, this study examines the mediating role of employee creativity in the relationship between supply chain management and organizational innovation, business analysis technology, and organizational innovation. This quantitative study used SPSS analysis software for statistical evaluation. The questionnaire method is used in this study for collecting data to test the proposed model. 332 validated forms were collected from employees of senior management level working in the public sector organizations in Ajman, UAE. These organizations are the Ajman Free Zone, Transport and Communications Authority, Department of Municipality and Planning, Department of Land and Real Estate Regulation, Department of Finance, and Department of Economic Development. The analysis results indicate a sufficient predictive power with great prognostic significance. The proposed model explains a 59.7% variance between the variables included in the model. Moreover, the results confirm the mediating role of employee creativity in the relationships between supply chain management and organizational innovation and between business analysis and organizational innovation