The hotel owners’ and top managements’ behavioural intention: The adoption of islamic quality standard for hotels

Islamic hotel development is reported as one of the attractive segments in Malaysia's tourism development nowadays. However, most of the hotel operators claimed that they are confused with the standard of the Islamic Hotel concept and there is still a lack of studies on the hotel operators’ opi...

Full description

Saved in:

Bibliographic Details
Main Author:	Mohd Hyrul, Abu Karim
Format:	Thesis
Language:	eng eng eng
Published:	2023
Subjects:	G Geography (General)
Online Access:	https://etd.uum.edu.my/10623/1/grant%20the%20permission_s95972.pdf https://etd.uum.edu.my/10623/2/s95972_01.pdf https://etd.uum.edu.my/10623/3/s95972_02.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uum-etd.10623
record_format	uketd_dc
spelling	my-uum-etd.106232023-07-31T00:03:45Z The hotel owners’ and top managements’ behavioural intention: The adoption of islamic quality standard for hotels 2023 Mohd Hyrul, Abu Karim Ahmad, Rozila College of Business (COB) College of Law, Government and International Studies (COLGIS) G Geography (General) Islamic hotel development is reported as one of the attractive segments in Malaysia's tourism development nowadays. However, most of the hotel operators claimed that they are confused with the standard of the Islamic Hotel concept and there is still a lack of studies on the hotel operators’ opinions and attitudes towards the Islamic hotel concept and its standard. With the emergence of the Islamic Quality Standard for Hotels (IQS for Hotels), there are possibilities for the owners and top management to adopt the standard. This study aims to examine the relationship between attitude towards behaviour, subjective norms, perceived behavioural control and behavioural intention to adopt IQS for Hotels using the Theory of Planned Behaviour (TPB). This study also examines the role of religion and the length of working experience as the moderating variable. Both qualitative and quantitative methods are used to investigate the relationship between three considerations in TPB in relation to the owners and top management’s behavioural intention to adopt IQS for Hotels. Interview protocol and questionnaires were used to obtain data from 87 owners and the top management. This study found that all three independent variables significantly influence the hotel owners’ and the top management’s intention to adopt IQS for Hotels. This study found that the three variables significantly influence the intention of hotel owners and top management to accept the use of IQS for hotels. Other important parties such as friends and family who are important to the owners and top management also help them to decide the adoption of IQS for Hotels at their respective organizations. Religion and length of working experience have been reported to be insignificant moderators because as a profit-oriented organization, business objectives are the most important factor to be considered. Academically, this study contributes to knowledge regarding the owners and top management’s behavioural intention to adopt the policy, standards and practices of IQS for Hotels. In addition, it also provides knowledge about Islamic hotel standards to the hotel operators. 2023 Thesis https://etd.uum.edu.my/10623/ https://etd.uum.edu.my/10623/1/grant%20the%20permission_s95972.pdf text eng staffonly https://etd.uum.edu.my/10623/2/s95972_01.pdf text eng 2024-06-18 staffonly https://etd.uum.edu.my/10623/3/s95972_02.pdf text eng public other doctoral Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Ahmad, Rozila
topic	G Geography (General)
spellingShingle	G Geography (General) Mohd Hyrul, Abu Karim The hotel owners’ and top managements’ behavioural intention: The adoption of islamic quality standard for hotels
description	Islamic hotel development is reported as one of the attractive segments in Malaysia's tourism development nowadays. However, most of the hotel operators claimed that they are confused with the standard of the Islamic Hotel concept and there is still a lack of studies on the hotel operators’ opinions and attitudes towards the Islamic hotel concept and its standard. With the emergence of the Islamic Quality Standard for Hotels (IQS for Hotels), there are possibilities for the owners and top management to adopt the standard. This study aims to examine the relationship between attitude towards behaviour, subjective norms, perceived behavioural control and behavioural intention to adopt IQS for Hotels using the Theory of Planned Behaviour (TPB). This study also examines the role of religion and the length of working experience as the moderating variable. Both qualitative and quantitative methods are used to investigate the relationship between three considerations in TPB in relation to the owners and top management’s behavioural intention to adopt IQS for Hotels. Interview protocol and questionnaires were used to obtain data from 87 owners and the top management. This study found that all three independent variables significantly influence the hotel owners’ and the top management’s intention to adopt IQS for Hotels. This study found that the three variables significantly influence the intention of hotel owners and top management to accept the use of IQS for hotels. Other important parties such as friends and family who are important to the owners and top management also help them to decide the adoption of IQS for Hotels at their respective organizations. Religion and length of working experience have been reported to be insignificant moderators because as a profit-oriented organization, business objectives are the most important factor to be considered. Academically, this study contributes to knowledge regarding the owners and top management’s behavioural intention to adopt the policy, standards and practices of IQS for Hotels. In addition, it also provides knowledge about Islamic hotel standards to the hotel operators.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Mohd Hyrul, Abu Karim
author_facet	Mohd Hyrul, Abu Karim
author_sort	Mohd Hyrul, Abu Karim
title	The hotel owners’ and top managements’ behavioural intention: The adoption of islamic quality standard for hotels
title_short	The hotel owners’ and top managements’ behavioural intention: The adoption of islamic quality standard for hotels
title_full	The hotel owners’ and top managements’ behavioural intention: The adoption of islamic quality standard for hotels
title_fullStr	The hotel owners’ and top managements’ behavioural intention: The adoption of islamic quality standard for hotels
title_full_unstemmed	The hotel owners’ and top managements’ behavioural intention: The adoption of islamic quality standard for hotels
title_sort	hotel owners’ and top managements’ behavioural intention: the adoption of islamic quality standard for hotels
granting_institution	Universiti Utara Malaysia
granting_department	College of Business (COB)
publishDate	2023
url	https://etd.uum.edu.my/10623/1/grant%20the%20permission_s95972.pdf https://etd.uum.edu.my/10623/2/s95972_01.pdf https://etd.uum.edu.my/10623/3/s95972_02.pdf
_version_	1776103852758532096

The hotel owners’ and top managements’ behavioural intention: The adoption of islamic quality standard for hotels

Similar Items