Factors affecting Health Management Information Systems (HMIS) adoption success towards improving healthcare institution's performance in Kedah

Factors affecting Health Management Information Systems (HMIS) adoption success towards improving healthcare institution's performance in Kedah

Health Management Information Systems (HMIS) have been implemented in healthcare institutions to boost productivity, lower costs, enhance work processes, and elevate the standard of care. However, the Information System Success Model (ISSM) direct effects on organizational performance still need to...

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Main Author: Nurul Khairiah, Musa
Format: Thesis
Language:eng
eng
Published: 2023
Subjects:
T58.6-58.62 Management information systems
HD58.9 Organizational Effectiveness.
RA410.55 Hospital Care.
Online Access:https://etd.uum.edu.my/10680/1/permission%20to%20deposit-grant%20the%20permission-s828731.pdf
https://etd.uum.edu.my/10680/2/s828731_01.pdf
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id my-uum-etd.10680
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spelling my-uum-etd.106802023-10-16T06:24:24Z Factors affecting Health Management Information Systems (HMIS) adoption success towards improving healthcare institution's performance in Kedah 2023 Nurul Khairiah, Musa Zabidi, Norsharina Jamaludin, Norzalila School of Business Management School of Business Management T58.6-58.62 Management information systems HD58.9 Organizational Effectiveness. RA410.55 Hospital Care. Health Management Information Systems (HMIS) have been implemented in healthcare institutions to boost productivity, lower costs, enhance work processes, and elevate the standard of care. However, the Information System Success Model (ISSM) direct effects on organizational performance still need to be proven, and its applicability in the HMIS context still needs to be discovered. Therefore, this study aspires to analyze the importance of HMIS success factors and their influences on the organizational performance of healthcare institutions, specifically in Hospital Sultanah Bahiyah (HSB) and Hospital Sultan Abdul Halim (HSAH). The structured questionnaires used to collect the data were adapted from earlier ISSM-based research and covered four dimensions: information quality, system quality, service quality, and net benefits (organizational performance). The questionnaires with complete evaluations were returned by 368 healthcare professionals employed in HSB and HSAH. Data were analysed using the statistical software SPSS covering descriptive analysis, reliability of instruments, and inferential analysis (Pearson Correlation and Multiple Regression). The empirical findings primarily demonstrate that organizational performance is significantly influenced by information quality, system quality, and service quality, whereas system quality is the main contributing factor towards organizational performance. This study is expected to improve organizational performance regarding HMIS adoption positively. 2023 Thesis https://etd.uum.edu.my/10680/ https://etd.uum.edu.my/10680/1/permission%20to%20deposit-grant%20the%20permission-s828731.pdf text eng staffonly https://etd.uum.edu.my/10680/2/s828731_01.pdf text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Zabidi, Norsharina
Jamaludin, Norzalila
topic T58.6-58.62 Management information systems
HD58.9 Organizational Effectiveness.
RA410.55 Hospital Care.
spellingShingle T58.6-58.62 Management information systems
HD58.9 Organizational Effectiveness.
RA410.55 Hospital Care.
Nurul Khairiah, Musa
Factors affecting Health Management Information Systems (HMIS) adoption success towards improving healthcare institution's performance in Kedah
description Health Management Information Systems (HMIS) have been implemented in healthcare institutions to boost productivity, lower costs, enhance work processes, and elevate the standard of care. However, the Information System Success Model (ISSM) direct effects on organizational performance still need to be proven, and its applicability in the HMIS context still needs to be discovered. Therefore, this study aspires to analyze the importance of HMIS success factors and their influences on the organizational performance of healthcare institutions, specifically in Hospital Sultanah Bahiyah (HSB) and Hospital Sultan Abdul Halim (HSAH). The structured questionnaires used to collect the data were adapted from earlier ISSM-based research and covered four dimensions: information quality, system quality, service quality, and net benefits (organizational performance). The questionnaires with complete evaluations were returned by 368 healthcare professionals employed in HSB and HSAH. Data were analysed using the statistical software SPSS covering descriptive analysis, reliability of instruments, and inferential analysis (Pearson Correlation and Multiple Regression). The empirical findings primarily demonstrate that organizational performance is significantly influenced by information quality, system quality, and service quality, whereas system quality is the main contributing factor towards organizational performance. This study is expected to improve organizational performance regarding HMIS adoption positively.
format Thesis
qualification_name other
qualification_level Master's degree
author Nurul Khairiah, Musa
author_facet Nurul Khairiah, Musa
author_sort Nurul Khairiah, Musa
title Factors affecting Health Management Information Systems (HMIS) adoption success towards improving healthcare institution's performance in Kedah
title_short Factors affecting Health Management Information Systems (HMIS) adoption success towards improving healthcare institution's performance in Kedah
title_full Factors affecting Health Management Information Systems (HMIS) adoption success towards improving healthcare institution's performance in Kedah
title_fullStr Factors affecting Health Management Information Systems (HMIS) adoption success towards improving healthcare institution's performance in Kedah
title_full_unstemmed Factors affecting Health Management Information Systems (HMIS) adoption success towards improving healthcare institution's performance in Kedah
title_sort factors affecting health management information systems (hmis) adoption success towards improving healthcare institution's performance in kedah
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2023
url https://etd.uum.edu.my/10680/1/permission%20to%20deposit-grant%20the%20permission-s828731.pdf
https://etd.uum.edu.my/10680/2/s828731_01.pdf
_version_ 1783729401964265472

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