Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia

The use of information technology systems or online services has become a new phenomenon in the industry in Malaysia. The purpose of this study was to see the level of user acceptance of the STAMPS system by internal users, namely IRBM officials. This study uses the technology acceptance model (TAM)...

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Main Author:	Noraznita, Miswan
Format:	Thesis
Language:	eng eng
Published:	2022
Subjects:	HD Industries Land use Labor.
Online Access:	https://etd.uum.edu.my/10726/1/s827751_01.pdf https://etd.uum.edu.my/10726/2/s827751_02.pdf
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id	my-uum-etd.10726
record_format	uketd_dc
spelling	my-uum-etd.107262023-10-30T03:14:16Z Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia 2022 Noraznita, Miswan Ismail, Shahifol Arbi College of Business (COB) College of Business HD Industries. Land use. Labor. The use of information technology systems or online services has become a new phenomenon in the industry in Malaysia. The purpose of this study was to see the level of user acceptance of the STAMPS system by internal users, namely IRBM officials. This study uses the technology acceptance model (TAM). By using a sample of 106 officers working at the Malaysian Inland Revenue Board, the findings of the study show that users' acceptance of the use of the STAMPS system is influenced by the notion that the STAMPS system is perceived to be useful, perceived easy to use, attitudes, behavioral intentions, actual use and demographic factors such as age, sex, education level, tenure and experience using the system. The findings of the study also show that perceptions of usefulness, perceptions of ease of use, attitudes, behavioral intentions and actual use to have a positive and significant influence on the level of user acceptance of the STAMPS system but not the demographic factors. The regression analysis conducted found that, the factors of perceived usefulness, perceived ease of use, attitudes, behavioral intentions and actual use contribute as much as 50 percent to the variation in user acceptance of the STAMPS system. Implications for theory and practice as well as research recommendations for the future are also discussed in this study. 2022 Thesis https://etd.uum.edu.my/10726/ https://etd.uum.edu.my/10726/1/s827751_01.pdf text eng 2025-10-06 staffonly https://etd.uum.edu.my/10726/2/s827751_02.pdf text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Ismail, Shahifol Arbi
topic	HD Industries Land use Labor.
spellingShingle	HD Industries Land use Labor. Noraznita, Miswan Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia
description	The use of information technology systems or online services has become a new phenomenon in the industry in Malaysia. The purpose of this study was to see the level of user acceptance of the STAMPS system by internal users, namely IRBM officials. This study uses the technology acceptance model (TAM). By using a sample of 106 officers working at the Malaysian Inland Revenue Board, the findings of the study show that users' acceptance of the use of the STAMPS system is influenced by the notion that the STAMPS system is perceived to be useful, perceived easy to use, attitudes, behavioral intentions, actual use and demographic factors such as age, sex, education level, tenure and experience using the system. The findings of the study also show that perceptions of usefulness, perceptions of ease of use, attitudes, behavioral intentions and actual use to have a positive and significant influence on the level of user acceptance of the STAMPS system but not the demographic factors. The regression analysis conducted found that, the factors of perceived usefulness, perceived ease of use, attitudes, behavioral intentions and actual use contribute as much as 50 percent to the variation in user acceptance of the STAMPS system. Implications for theory and practice as well as research recommendations for the future are also discussed in this study.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Noraznita, Miswan
author_facet	Noraznita, Miswan
author_sort	Noraznita, Miswan
title	Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia
title_short	Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia
title_full	Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia
title_fullStr	Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia
title_full_unstemmed	Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia
title_sort	penerimaan pengguna terhadap system stamps di kalangan pegawai lembaga hasil dalam negeri malaysia
granting_institution	Universiti Utara Malaysia
granting_department	College of Business (COB)
publishDate	2022
url	https://etd.uum.edu.my/10726/1/s827751_01.pdf https://etd.uum.edu.my/10726/2/s827751_02.pdf
_version_	1783729417490530304

Penerimaan pengguna terhadap system STAMPS di kalangan pegawai lembaga hasil dalam negeri Malaysia

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