Intention to use MyTax application system among active taxpayer in Johor Bahru, Johor

MyTax Application System is a system introduced by LHDNM for the use of taxpayers to conduct taxation through an electronic platform. The use of MyTax Application System is a step to replace manual taxation in Malaysia. The main objective of this study is to investigate determining factors influenci...

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Main Author:	Muhamad nazim, Tajudin
Format:	Thesis
Language:	eng eng
Published:	2023
Subjects:	HJ4771.6 Income Tax Tax Returns.
Online Access:	https://etd.uum.edu.my/10770/1/s829349_01.pdf https://etd.uum.edu.my/10770/2/s829349_02.pdf
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id	my-uum-etd.10770
record_format	uketd_dc
spelling	my-uum-etd.107702023-11-26T06:42:23Z Intention to use MyTax application system among active taxpayer in Johor Bahru, Johor 2023 Muhamad nazim, Tajudin Nor Ahmad, Saidatul Nurul Hidayah Jannatun Naim College of Business (COB) College of Business (COB) HJ4771.6 Income Tax. Tax Returns. MyTax Application System is a system introduced by LHDNM for the use of taxpayers to conduct taxation through an electronic platform. The use of MyTax Application System is a step to replace manual taxation in Malaysia. The main objective of this study is to investigate determining factors influencing intention to use MyTax Application System among active taxpayers in Johor Bahru, Johor. To achieve this goal, a survey method is used. Taxpayers who are in Johor Bahru, Johor have been selected as respondents for this study. The study was conducted using a self-administered questionnaire. Opinions from 297 respondents were used to analyse taxpayers' perceptions of the MyTax Application System. Multiple regression analysis was used to investigate the relationship between independent and dependent variables and to examine the most significant factor(s) influencing taxpayer's intention to use MyTax Application System in Johor Bahru, Johor. The study found that perceived Usefulness (PU), perceived ease of use (PEOU), perceived credibility, social influence, facilitating condition and age have a positive relationship with the intention to use MyTax Application System. However, the study also found out that age does not have significant influence with the intention to use MyTax Application System. Therefore, the study recommends that the government should ensure that the MyTax Application System is user friendly and easily navigable and that it should make sure the objective of MyTax Application System is achieved. 2023 Thesis https://etd.uum.edu.my/10770/ https://etd.uum.edu.my/10770/1/s829349_01.pdf text eng 2026-09-14 staffonly https://etd.uum.edu.my/10770/2/s829349_02.pdf text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Nor Ahmad, Saidatul Nurul Hidayah Jannatun Naim
topic	HJ4771.6 Income Tax Tax Returns.
spellingShingle	HJ4771.6 Income Tax Tax Returns. Muhamad nazim, Tajudin Intention to use MyTax application system among active taxpayer in Johor Bahru, Johor
description	MyTax Application System is a system introduced by LHDNM for the use of taxpayers to conduct taxation through an electronic platform. The use of MyTax Application System is a step to replace manual taxation in Malaysia. The main objective of this study is to investigate determining factors influencing intention to use MyTax Application System among active taxpayers in Johor Bahru, Johor. To achieve this goal, a survey method is used. Taxpayers who are in Johor Bahru, Johor have been selected as respondents for this study. The study was conducted using a self-administered questionnaire. Opinions from 297 respondents were used to analyse taxpayers' perceptions of the MyTax Application System. Multiple regression analysis was used to investigate the relationship between independent and dependent variables and to examine the most significant factor(s) influencing taxpayer's intention to use MyTax Application System in Johor Bahru, Johor. The study found that perceived Usefulness (PU), perceived ease of use (PEOU), perceived credibility, social influence, facilitating condition and age have a positive relationship with the intention to use MyTax Application System. However, the study also found out that age does not have significant influence with the intention to use MyTax Application System. Therefore, the study recommends that the government should ensure that the MyTax Application System is user friendly and easily navigable and that it should make sure the objective of MyTax Application System is achieved.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Muhamad nazim, Tajudin
author_facet	Muhamad nazim, Tajudin
author_sort	Muhamad nazim, Tajudin
title	Intention to use MyTax application system among active taxpayer in Johor Bahru, Johor
title_short	Intention to use MyTax application system among active taxpayer in Johor Bahru, Johor
title_full	Intention to use MyTax application system among active taxpayer in Johor Bahru, Johor
title_fullStr	Intention to use MyTax application system among active taxpayer in Johor Bahru, Johor
title_full_unstemmed	Intention to use MyTax application system among active taxpayer in Johor Bahru, Johor
title_sort	intention to use mytax application system among active taxpayer in johor bahru, johor
granting_institution	Universiti Utara Malaysia
granting_department	College of Business (COB)
publishDate	2023
url	https://etd.uum.edu.my/10770/1/s829349_01.pdf https://etd.uum.edu.my/10770/2/s829349_02.pdf
_version_	1783729428427177984

Intention to use MyTax application system among active taxpayer in Johor Bahru, Johor

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