Employee retention at a retail company in Kuala Lumpur, Malaysia.

Employee retention has been shown to be critical to the achievement of an organization's goals, particularly in terms of gaining a competitive advantage over other organizations. The goal of this research is to identify the career progression, working environment and compensation that contribut...

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Main Author: Ismail @ Aziz, Ezzatul Aziza
Format: Thesis
Language:eng
eng
eng
Published: 2023
Subjects:
Online Access:https://etd.uum.edu.my/10793/1/permission%20to%20use-EMBARGO%2012MONTHS.pdf
https://etd.uum.edu.my/10793/2/s825943_01.pdf
https://etd.uum.edu.my/10793/3/s825943_02.pdf
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id my-uum-etd.10793
record_format uketd_dc
spelling my-uum-etd.107932023-12-10T01:53:35Z Employee retention at a retail company in Kuala Lumpur, Malaysia. 2023 Ismail @ Aziz, Ezzatul Aziza Mustafa, Munauwar School of Business Management School Of Business Management HD28-70 Management. Industrial Management Employee retention has been shown to be critical to the achievement of an organization's goals, particularly in terms of gaining a competitive advantage over other organizations. The goal of this research is to identify the career progression, working environment and compensation that contribute to employee retention in the retail industry. Primary data for this study was gathered by distributing questionnaires to retail employees in AEON Co. (M) Bhd. Kuala Lumpur. Tables and other graphical presentations were appropriately used to present the data that was collected for ease of understanding and analysis. From the study, the independent variables which are career progression, work environment and compensation are found highly significant and positive relationship with the dependent variable which is the employee retention at a retail company in Kuala Lumpur, Malaysia. For future research, there are a few recommendations that would help the future researcher to obtain better results such as using more than one language to ensure the respondent is able to understand the questionnaire more clearly. Researchers also are encouraged to use qualitative research design to provide the respondent with more options to answer. Lastly, researchers may focus on the broader population other than one industry. 2023 Thesis https://etd.uum.edu.my/10793/ https://etd.uum.edu.my/10793/1/permission%20to%20use-EMBARGO%2012MONTHS.pdf text eng staffonly https://etd.uum.edu.my/10793/2/s825943_01.pdf text eng 2024-07-13 staffonly https://etd.uum.edu.my/10793/3/s825943_02.pdf text eng 2024-07-13 staffonly other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Mustafa, Munauwar
topic HD28-70 Management
Industrial Management
spellingShingle HD28-70 Management
Industrial Management
Ismail @ Aziz, Ezzatul Aziza
Employee retention at a retail company in Kuala Lumpur, Malaysia.
description Employee retention has been shown to be critical to the achievement of an organization's goals, particularly in terms of gaining a competitive advantage over other organizations. The goal of this research is to identify the career progression, working environment and compensation that contribute to employee retention in the retail industry. Primary data for this study was gathered by distributing questionnaires to retail employees in AEON Co. (M) Bhd. Kuala Lumpur. Tables and other graphical presentations were appropriately used to present the data that was collected for ease of understanding and analysis. From the study, the independent variables which are career progression, work environment and compensation are found highly significant and positive relationship with the dependent variable which is the employee retention at a retail company in Kuala Lumpur, Malaysia. For future research, there are a few recommendations that would help the future researcher to obtain better results such as using more than one language to ensure the respondent is able to understand the questionnaire more clearly. Researchers also are encouraged to use qualitative research design to provide the respondent with more options to answer. Lastly, researchers may focus on the broader population other than one industry.
format Thesis
qualification_name other
qualification_level Master's degree
author Ismail @ Aziz, Ezzatul Aziza
author_facet Ismail @ Aziz, Ezzatul Aziza
author_sort Ismail @ Aziz, Ezzatul Aziza
title Employee retention at a retail company in Kuala Lumpur, Malaysia.
title_short Employee retention at a retail company in Kuala Lumpur, Malaysia.
title_full Employee retention at a retail company in Kuala Lumpur, Malaysia.
title_fullStr Employee retention at a retail company in Kuala Lumpur, Malaysia.
title_full_unstemmed Employee retention at a retail company in Kuala Lumpur, Malaysia.
title_sort employee retention at a retail company in kuala lumpur, malaysia.
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2023
url https://etd.uum.edu.my/10793/1/permission%20to%20use-EMBARGO%2012MONTHS.pdf
https://etd.uum.edu.my/10793/2/s825943_01.pdf
https://etd.uum.edu.my/10793/3/s825943_02.pdf
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