The Use of Information and Communication Technology (ICT) Tools in Decision Making

The rapid and pervasive growth of Information and Communication Technology (ICT) has forced organizations worldwide to consider the role of ICT in supporting their business goals. Malaysian business organizations now realize the effective use of ICT to support organized operation activities and the...

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Main Author: Noreha, Mohamed Yusof
Format: Thesis
Language:eng
eng
Published: 2003
Subjects:
Online Access:https://etd.uum.edu.my/1080/1/NOREHA_BT._MOHAMED_YUSOF.pdf
https://etd.uum.edu.my/1080/2/1.NOREHA_BT._MOHAMED_YUSOF.pdf
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record_format uketd_dc
spelling my-uum-etd.10802013-07-24T12:10:18Z The Use of Information and Communication Technology (ICT) Tools in Decision Making 2003-08-10 Noreha, Mohamed Yusof Sekolah Siswazah Graduate School T58.5-58.64 Information technology The rapid and pervasive growth of Information and Communication Technology (ICT) has forced organizations worldwide to consider the role of ICT in supporting their business goals. Malaysian business organizations now realize the effective use of ICT to support organized operation activities and the ability to compete. There have been many studies to determine the use of ICT in decision making. However, the importance of ICT in decision making is still not well established especially in Malaysia. This report describes the profile of ICT utilization among 64 business organizations listed in the Kuala Lumpur Stock Exchange (KLSE) 2002: the impacts of ICT on companies’ activities, the perceived roles of ICT in decision making, the extent of ICT application in decision making, the relevant training needed, and also the factors associated with the applications of ICT in a company. This study reveals that the development of ICT especially in the private sector is rapidly growing. The monthly ICT usage among managerial personnel was around 70 percent. Support from top management, incentive from the government, data support, team working and friendly output format are the factors perceived to help promote the use of ICT in decision making among the respondents. 2003-08 Thesis https://etd.uum.edu.my/1080/ https://etd.uum.edu.my/1080/1/NOREHA_BT._MOHAMED_YUSOF.pdf application/pdf eng validuser https://etd.uum.edu.my/1080/2/1.NOREHA_BT._MOHAMED_YUSOF.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic T58.5-58.64 Information technology
spellingShingle T58.5-58.64 Information technology
Noreha, Mohamed Yusof
The Use of Information and Communication Technology (ICT) Tools in Decision Making
description The rapid and pervasive growth of Information and Communication Technology (ICT) has forced organizations worldwide to consider the role of ICT in supporting their business goals. Malaysian business organizations now realize the effective use of ICT to support organized operation activities and the ability to compete. There have been many studies to determine the use of ICT in decision making. However, the importance of ICT in decision making is still not well established especially in Malaysia. This report describes the profile of ICT utilization among 64 business organizations listed in the Kuala Lumpur Stock Exchange (KLSE) 2002: the impacts of ICT on companies’ activities, the perceived roles of ICT in decision making, the extent of ICT application in decision making, the relevant training needed, and also the factors associated with the applications of ICT in a company. This study reveals that the development of ICT especially in the private sector is rapidly growing. The monthly ICT usage among managerial personnel was around 70 percent. Support from top management, incentive from the government, data support, team working and friendly output format are the factors perceived to help promote the use of ICT in decision making among the respondents.
format Thesis
qualification_name masters
qualification_level Master's degree
author Noreha, Mohamed Yusof
author_facet Noreha, Mohamed Yusof
author_sort Noreha, Mohamed Yusof
title The Use of Information and Communication Technology (ICT) Tools in Decision Making
title_short The Use of Information and Communication Technology (ICT) Tools in Decision Making
title_full The Use of Information and Communication Technology (ICT) Tools in Decision Making
title_fullStr The Use of Information and Communication Technology (ICT) Tools in Decision Making
title_full_unstemmed The Use of Information and Communication Technology (ICT) Tools in Decision Making
title_sort use of information and communication technology (ict) tools in decision making
granting_institution Universiti Utara Malaysia
granting_department Sekolah Siswazah
publishDate 2003
url https://etd.uum.edu.my/1080/1/NOREHA_BT._MOHAMED_YUSOF.pdf
https://etd.uum.edu.my/1080/2/1.NOREHA_BT._MOHAMED_YUSOF.pdf
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