Key performance measurement of green third party logistics towards manufacturing sector in Penang Island Malaysia

Globally, there is an observable surge of interest in the logistics industry, giving rise to stiff competition among third-party logistics (3PLs) service providers as matters become more competitive daily. Currently, the Malaysian logistics sector concentrates on logistics operation outsourcing and...

Full description

Saved in:
Bibliographic Details
Main Author: Omotayo, Awoyemi Adebare
Format: Thesis
Language:eng
eng
Published: 2023
Subjects:
Online Access:https://etd.uum.edu.my/10828/1/Depositpermission_s902336.pdf
https://etd.uum.edu.my/10828/2/s902336_01.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Globally, there is an observable surge of interest in the logistics industry, giving rise to stiff competition among third-party logistics (3PLs) service providers as matters become more competitive daily. Currently, the Malaysian logistics sector concentrates on logistics operation outsourcing and the development of 3PLs. In recent times, environmental challenges have attracted large attention from both academic and industrial circles. Going by these environmental challenges, business organizations, such as manufacturing firms, are potentially a major source of competitive advantage. In Malaysia, the manufacturing sector is a major contributor to the Gross Domestic Product (GDP). However, it is also a significant contributing factor to environmental deterioration and pollution. Thus, this study aimed to investigate the degree to which sustainability is part of 3PLs and manufacturing firms’ strategy relative to green transport operations and assess the moderating impact of new innovation practices in the logistics operations of 3PLs services. A quantitative method of research using a questionnaire was administered to 333 managers and senior staff of randomly selected 3PLs logistics companies online. The results showed that innovative green logistics moderate the relationship between packaging services and operational performance. Likewise, the interaction of warehousing services with the innovation of green logistics moderates the relationship between warehousing services and financial performance. This study’s finding from the perspective of establishing innovation in green logistics as a moderating factor in the relationship between 3PLs service provider’s key performance factors and green logistics in the manufacturing industry of Malaysia is significant. All of these can be impactful in achieving the related goals eighth and ninth goals of the 2030 Sustainable Development Goals (SDGs) as well as the 2030 Shared Prosperity Vision (SPV), respectively. It is recommended that further studies on the moderating effect of innovative green logistics can be explored using more comprehensive quantitative methods.