User's Satisfaction of Using Mobile Reservation Technology Case Study : Mobile Ticketing Reservation System
The mobile devices and the emergence of wireless technologies are rapidly increasing. Firms adopted mobile devices and wireless technologies to assist and improve their business’ performances. With mobile commerce (M-commerce) technology, mobile ticketing reservation, service will be possible anywhe...
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HF5548.34 Mobile Commerce Abdul Romae, Hawor User's Satisfaction of Using Mobile Reservation Technology Case Study : Mobile Ticketing Reservation System |
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The mobile devices and the emergence of wireless technologies are rapidly increasing. Firms adopted mobile devices and wireless technologies to assist and improve their business’ performances. With mobile commerce (M-commerce) technology, mobile ticketing reservation, service will be possible anywhere at anytime. This research aims to study the user’s satisfaction of using mobile ticketing reservation technology by using a prototype called “Mobile Ticketing Reservation Systems (MTRS)” which demonstrates the implication and the usefulness of wireless technology or the ticketing reservation system. The target users of this study are
staffs of Faciilty of Information Technology at Universiti Utara Malaysia (UUM), Sintok. The prototype is primarily the concepts of airline ticketing reservation express
service. The findings of this study revealed that the respondents are satisfied with the MTRS prototype. This study also proposed several recommendations for future
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Abdul Romae, Hawor |
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Abdul Romae, Hawor |
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Abdul Romae, Hawor |
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User's Satisfaction of Using Mobile Reservation Technology Case Study : Mobile Ticketing Reservation System |
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User's Satisfaction of Using Mobile Reservation Technology Case Study : Mobile Ticketing Reservation System |
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User's Satisfaction of Using Mobile Reservation Technology Case Study : Mobile Ticketing Reservation System |
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User's Satisfaction of Using Mobile Reservation Technology Case Study : Mobile Ticketing Reservation System |
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User's Satisfaction of Using Mobile Reservation Technology Case Study : Mobile Ticketing Reservation System |
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user's satisfaction of using mobile reservation technology case study : mobile ticketing reservation system |
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Sekolah Siswazah |
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2004 |
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my-uum-etd.10832013-07-24T12:10:19Z User's Satisfaction of Using Mobile Reservation Technology Case Study : Mobile Ticketing Reservation System 2004 Abdul Romae, Hawor Sekolah Siswazah Graduate School HF5548.34 Mobile Commerce The mobile devices and the emergence of wireless technologies are rapidly increasing. Firms adopted mobile devices and wireless technologies to assist and improve their business’ performances. With mobile commerce (M-commerce) technology, mobile ticketing reservation, service will be possible anywhere at anytime. This research aims to study the user’s satisfaction of using mobile ticketing reservation technology by using a prototype called “Mobile Ticketing Reservation Systems (MTRS)” which demonstrates the implication and the usefulness of wireless technology or the ticketing reservation system. The target users of this study are staffs of Faciilty of Information Technology at Universiti Utara Malaysia (UUM), Sintok. The prototype is primarily the concepts of airline ticketing reservation express service. The findings of this study revealed that the respondents are satisfied with the MTRS prototype. This study also proposed several recommendations for future research. 2004 Thesis https://etd.uum.edu.my/1083/ https://etd.uum.edu.my/1083/1/ABDULROMAE_HAWOR.pdf application/pdf eng validuser https://etd.uum.edu.my/1083/2/1.ABDULROMAE_HAWOR.pdf application/pdf eng public masters masters Universiti Utara Malaysia Bailey J.E. & Pearson, S. W. (1983). Development of A Tool for Measuring and Analyzing Computer User Satisfaction. Journal of Management Science, 29(5), 1983, pp. 530-545. Bennett, C. (2001). Developing Application for the Wireless Web. UK: Cambridge University Press. Binh, N.H., Chuong, D.K., Hien, H.M., & Huong, D.L. (2003). Application of XML Web Service and Mobile Web Form Technology in Building Applications for Mobile Devices in e-Business Solutions Chin, L., Soliman, K.S. & Mao, E. 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