Omni-channel logistics: the influence of reverse logistics management on omnichannel firm performance
This study aims to investigate the reverse logistics system of companies in the omnichannel context. This study is derived from the concept of reverse logistics, and focuses on company practices in the omnichannel ecosystem. Current business environments are stepping into the omnichannel era, but th...
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| Main Author: | |
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| Format: | Thesis |
| Language: | eng eng |
| Published: |
2023
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/10880/1/s904027_01.pdf https://etd.uum.edu.my/10880/2/Depositpermission_s904027.pdf |
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