Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia

Waiting time perceived is how long people think they have had to wait for a service. People waiting for public transportation are more likely to think they have to wait longer than they actually do, especially when they don't have access to traffic data in real time. Nevertheless, there are an...

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Bibliographic Details
Main Author:	Mohamud, Ibrahim Hassan
Format:	Thesis
Language:	eng eng
Published:	2023
Subjects:	HF5415.33 Consumer Behavior.
Online Access:	https://etd.uum.edu.my/10904/1/Depositpermission_s829997.pdf https://etd.uum.edu.my/10904/2/s829997_01.pdf
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id	my-uum-etd.10904
record_format	uketd_dc
spelling	my-uum-etd.109042024-01-18T06:28:40Z Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia 2023 Mohamud, Ibrahim Hassan Kafi, Md. Abdul College of Business (COB) College of Business (COB) HF5415.33 Consumer Behavior. Waiting time perceived is how long people think they have had to wait for a service. People waiting for public transportation are more likely to think they have to wait longer than they actually do, especially when they don't have access to traffic data in real time. Nevertheless, there are an amount of concerns involving with public transportation services and limited numbers of studies in Malaysia have investigated waiting time perception. Hence, the aim of this study discussed about the effects of Socio-demographic characteristics and trip characteristics on the waiting time perception of public transport in Malaysia. This involved determining two relationships, which are the relationship between waiting time perception and Socio-demographic characteristics; and the relationship between waiting time perception and trip characteristics. The research study was conducted in Northern States of Malaysia (Penang, Kedah, Perlis, Perak) with an estimated 196 respondents making up the sample size. Descriptive analysis and Multiple Regression Analysis (MRA) were used to test the hypotheses and figure out which factors were the most important for the research model. Based on the analysis results, it revealed that trip characteristics is significantly associated to waiting time perception. It shows that greater level of trip characteristics contributes to greater level of waiting time perception. The results of the research showed that there is no significant relationship between Socio-demographic characteristics and waiting time perception. 2023 Thesis https://etd.uum.edu.my/10904/ https://etd.uum.edu.my/10904/1/Depositpermission_s829997.pdf text eng staffonly https://etd.uum.edu.my/10904/2/s829997_01.pdf text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Kafi, Md. Abdul
topic	HF5415.33 Consumer Behavior.
spellingShingle	HF5415.33 Consumer Behavior. Mohamud, Ibrahim Hassan Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia
description	Waiting time perceived is how long people think they have had to wait for a service. People waiting for public transportation are more likely to think they have to wait longer than they actually do, especially when they don't have access to traffic data in real time. Nevertheless, there are an amount of concerns involving with public transportation services and limited numbers of studies in Malaysia have investigated waiting time perception. Hence, the aim of this study discussed about the effects of Socio-demographic characteristics and trip characteristics on the waiting time perception of public transport in Malaysia. This involved determining two relationships, which are the relationship between waiting time perception and Socio-demographic characteristics; and the relationship between waiting time perception and trip characteristics. The research study was conducted in Northern States of Malaysia (Penang, Kedah, Perlis, Perak) with an estimated 196 respondents making up the sample size. Descriptive analysis and Multiple Regression Analysis (MRA) were used to test the hypotheses and figure out which factors were the most important for the research model. Based on the analysis results, it revealed that trip characteristics is significantly associated to waiting time perception. It shows that greater level of trip characteristics contributes to greater level of waiting time perception. The results of the research showed that there is no significant relationship between Socio-demographic characteristics and waiting time perception.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Mohamud, Ibrahim Hassan
author_facet	Mohamud, Ibrahim Hassan
author_sort	Mohamud, Ibrahim Hassan
title	Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia
title_short	Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia
title_full	Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia
title_fullStr	Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia
title_full_unstemmed	Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia
title_sort	waiting time perception of public transport user: effects of socio-demographic and trip characteristics in malaysia
granting_institution	Universiti Utara Malaysia
granting_department	College of Business (COB)
publishDate	2023
url	https://etd.uum.edu.my/10904/1/Depositpermission_s829997.pdf https://etd.uum.edu.my/10904/2/s829997_01.pdf
_version_	1794023785844703232

Waiting time perception of public transport user: effects of socio-demographic and trip characteristics in Malaysia

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