Kualiti Perkhidmatan Pelanggan Bank Islam Cawangan Jitra
In general, this study aims to identify the degree of customer satisfaction in islamic Banking of Malaysia based on service quality elements formulated. The specific objectives of this study is to identify the degree of customer expectation, perception and satisfaction in view of this study is to i...
Saved in:
| 主要作者: | |
|---|---|
| 格式: | Thesis |
| 语言: | eng |
| 出版: |
2002
|
| 主题: | |
| 在线阅读: | https://etd.uum.edu.my/1101/1/AMALKHAIRY_B._CHE_ABD._RAHMAN.pdf |
| 标签: |
添加标签
没有标签, 成为第一个标记此记录!
|
成为第一个发表评论!