Factors influencing job satisfaction among inland revenue board of Malaysia (IRBM) employees

In the modern workplace, one of the most crucial factors to take into account is job satisfaction. By raising employee job satisfaction, most organizations are able to accomplish their organizational goals. However, some organizations continue to neglect to consider how satisfied their employees are...

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Main Author: Khairul Zaim, Tumeran
Format: Thesis
Language:eng
eng
Published: 2023
Subjects:
Online Access:https://etd.uum.edu.my/11025/1/Depositpermission_s829436.pdf
https://etd.uum.edu.my/11025/2/s829436_01.pdf
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spelling my-uum-etd.110252024-03-18T23:44:26Z Factors influencing job satisfaction among inland revenue board of Malaysia (IRBM) employees 2023 Khairul Zaim, Tumeran Sarkawi, Mohd Nizam College of Business (COB) College of Business (COB) HF5549-5549.5 Personnel Management. Employment In the modern workplace, one of the most crucial factors to take into account is job satisfaction. By raising employee job satisfaction, most organizations are able to accomplish their organizational goals. However, some organizations continue to neglect to consider how satisfied their employees are with their jobs. Employers may find it difficult to compete and survive in the business sector as a result of this circumstance. The taxation sector is significant to Malaysia's economy. A key factor in increasing the firm's aim and target is employee job satisfaction. Researchers discovered that an employee's degree of job satisfaction is influenced by a number of different elements. The primary focus of the study is on the variables that affect the degree of job satisfaction among Inland Revenue Board of Malaysia (IRBM) employees in Wilayah Persekutuan Putajaya. In this study, influencing factors including salary, benefit packages, workload, rewards, and training and development were examined in order to determine the significant association between those elements and the degree of job satisfaction among employees in Putrajaya’s IRBM branch. Distributing questionnaires to arbitrary IRBM branch in Wilayah Persekutuan Putrajaya, Malaysia, served as the data collection method. The data was analyzed using SPSS. The workload component has been found to have the greatest impact on employees' job satisfaction in an IRBM branch in Putrajaya, Malaysia. A substantial correlation was found between job satisfaction and employee benefit packages at IRBM Putrajaya. 2023 Thesis https://etd.uum.edu.my/11025/ https://etd.uum.edu.my/11025/1/Depositpermission_s829436.pdf text eng staffonly https://etd.uum.edu.my/11025/2/s829436_01.pdf text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Sarkawi, Mohd Nizam
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Khairul Zaim, Tumeran
Factors influencing job satisfaction among inland revenue board of Malaysia (IRBM) employees
description In the modern workplace, one of the most crucial factors to take into account is job satisfaction. By raising employee job satisfaction, most organizations are able to accomplish their organizational goals. However, some organizations continue to neglect to consider how satisfied their employees are with their jobs. Employers may find it difficult to compete and survive in the business sector as a result of this circumstance. The taxation sector is significant to Malaysia's economy. A key factor in increasing the firm's aim and target is employee job satisfaction. Researchers discovered that an employee's degree of job satisfaction is influenced by a number of different elements. The primary focus of the study is on the variables that affect the degree of job satisfaction among Inland Revenue Board of Malaysia (IRBM) employees in Wilayah Persekutuan Putajaya. In this study, influencing factors including salary, benefit packages, workload, rewards, and training and development were examined in order to determine the significant association between those elements and the degree of job satisfaction among employees in Putrajaya’s IRBM branch. Distributing questionnaires to arbitrary IRBM branch in Wilayah Persekutuan Putrajaya, Malaysia, served as the data collection method. The data was analyzed using SPSS. The workload component has been found to have the greatest impact on employees' job satisfaction in an IRBM branch in Putrajaya, Malaysia. A substantial correlation was found between job satisfaction and employee benefit packages at IRBM Putrajaya.
format Thesis
qualification_name other
qualification_level Master's degree
author Khairul Zaim, Tumeran
author_facet Khairul Zaim, Tumeran
author_sort Khairul Zaim, Tumeran
title Factors influencing job satisfaction among inland revenue board of Malaysia (IRBM) employees
title_short Factors influencing job satisfaction among inland revenue board of Malaysia (IRBM) employees
title_full Factors influencing job satisfaction among inland revenue board of Malaysia (IRBM) employees
title_fullStr Factors influencing job satisfaction among inland revenue board of Malaysia (IRBM) employees
title_full_unstemmed Factors influencing job satisfaction among inland revenue board of Malaysia (IRBM) employees
title_sort factors influencing job satisfaction among inland revenue board of malaysia (irbm) employees
granting_institution Universiti Utara Malaysia
granting_department College of Business (COB)
publishDate 2023
url https://etd.uum.edu.my/11025/1/Depositpermission_s829436.pdf
https://etd.uum.edu.my/11025/2/s829436_01.pdf
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