Work-family conflict and burnout among employees in the telecommunication sector in Pahang
The COVID-19 outbreak started a new era as it changed the landscape of traditional work from office to work from home worldwide. The increase in burnout during the COVID-19 pandemic has mostly been associated with work-family conflict resulting from work from home, economic instability, and anxiety...
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2023
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my-uum-etd.110502024-03-19T00:04:06Z Work-family conflict and burnout among employees in the telecommunication sector in Pahang 2023 Fatimah Hidayat, Abu Bakar Adnan, Zurina School of Business Management School of Business Management HF5549-5549.5 Personnel Management. Employment The COVID-19 outbreak started a new era as it changed the landscape of traditional work from office to work from home worldwide. The increase in burnout during the COVID-19 pandemic has mostly been associated with work-family conflict resulting from work from home, economic instability, and anxiety about COVID-19. However, only a few studies have investigated the relationship between work-family conflict and burnout after the pandemic. Hence, the primary objective of this study was to investigate the relationship between work-family conflict and burnout, focusing on the dimensions of burnout, namely physical fatigue, cognitive weariness, and emotional exhaustion. The sample consisted of 174 administrative and management employees in the telecommunications sector in Pahang during the post-pandemic period. The data were collected using questionnaires. This study employed statistical analyses, specifically Pearson’s correlation and multiple regression analyses. The results indicated that work interference with family has a stronger relationship with burnout than family interference with work. All dimensions of burnout established significant relationships with work interference with family. In contrast to family interference with work, only emotional exhaustion was found to have a significant but negative relationship. Insights from this research aim to contribute valuable information to enhance our understanding of the post-pandemic work environment, inform strategies for mitigating burnout, and improve overall employee well-being in the telecommunications sector. 2023 Thesis https://etd.uum.edu.my/11050/ https://etd.uum.edu.my/11050/1/permission%20to%20deposit-not%20allow-s825000.pdf text eng staffonly https://etd.uum.edu.my/11050/2/s825000_01.pdf text eng staffonly https://etd.uum.edu.my/11050/3/s825000_02.pdf text eng staffonly other masters Universiti Utara Malaysia |
| institution |
Universiti Utara Malaysia |
| collection |
UUM ETD |
| language |
eng eng eng |
| advisor |
Adnan, Zurina |
| topic |
HF5549-5549.5 Personnel Management Employment |
| spellingShingle |
HF5549-5549.5 Personnel Management Employment Fatimah Hidayat, Abu Bakar Work-family conflict and burnout among employees in the telecommunication sector in Pahang |
| description |
The COVID-19 outbreak started a new era as it changed the landscape of traditional work from office to work from home worldwide. The increase in burnout during the COVID-19 pandemic has mostly been associated with work-family conflict resulting from work from home, economic instability, and anxiety about COVID-19. However, only a few studies have investigated the relationship between work-family conflict and burnout after the pandemic. Hence, the primary objective of this study was to investigate the relationship between work-family conflict and burnout, focusing on the dimensions of burnout, namely physical fatigue, cognitive weariness, and emotional exhaustion. The sample consisted of 174 administrative and management employees in the telecommunications sector in Pahang during the post-pandemic period. The data were collected using questionnaires. This study employed statistical analyses, specifically Pearson’s correlation and multiple regression analyses. The results indicated that work interference with family has a stronger relationship with burnout than family interference with work. All dimensions of burnout established significant relationships with work interference with family. In contrast to family interference with work, only emotional exhaustion was found to have a significant but negative relationship. Insights from this research aim to contribute valuable information to enhance our understanding of the post-pandemic work environment, inform strategies for mitigating burnout, and improve overall employee well-being in the telecommunications sector. |
| format |
Thesis |
| qualification_name |
other |
| qualification_level |
Master's degree |
| author |
Fatimah Hidayat, Abu Bakar |
| author_facet |
Fatimah Hidayat, Abu Bakar |
| author_sort |
Fatimah Hidayat, Abu Bakar |
| title |
Work-family conflict and burnout among employees in the telecommunication sector in Pahang |
| title_short |
Work-family conflict and burnout among employees in the telecommunication sector in Pahang |
| title_full |
Work-family conflict and burnout among employees in the telecommunication sector in Pahang |
| title_fullStr |
Work-family conflict and burnout among employees in the telecommunication sector in Pahang |
| title_full_unstemmed |
Work-family conflict and burnout among employees in the telecommunication sector in Pahang |
| title_sort |
work-family conflict and burnout among employees in the telecommunication sector in pahang |
| granting_institution |
Universiti Utara Malaysia |
| granting_department |
School of Business Management |
| publishDate |
2023 |
| url |
https://etd.uum.edu.my/11050/1/permission%20to%20deposit-not%20allow-s825000.pdf https://etd.uum.edu.my/11050/2/s825000_01.pdf https://etd.uum.edu.my/11050/3/s825000_02.pdf |
| _version_ |
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