The effects of leadership styles, accreditations and motivation on higher education performance: the mediating role of quality culture

In Pakistan, the establishment of new universities has been on the rise for the past two decades. However, their performance has concurrently declined or remained stagnant, as evident in global rankings due to various factors. This study aims to investigate the effects of leadership styles, accredit...

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Bibliographic Details
Main Author: Iqbal, Shahzaf
Format: Thesis
Language:eng
eng
Published: 2024
Subjects:
Online Access:https://etd.uum.edu.my/11089/1/Depositpermission_s904291.pdf
https://etd.uum.edu.my/11089/2/s904291_01.pdf
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Summary:In Pakistan, the establishment of new universities has been on the rise for the past two decades. However, their performance has concurrently declined or remained stagnant, as evident in global rankings due to various factors. This study aims to investigate the effects of leadership styles, accreditation, and motivation on higher education performance, with quality culture acting as a mediator. Utilising the Resource-Based View (RBV) theory and a quantitative survey methodology, this study thoroughly examines public and private universities in Pakistan. In this research, the unit of analysis is the institutions, with university administrators as the respondents. Data collection involves stratified random sampling, resulting in a robust sample of 105 participants with a 70% response rate. The study reveals that accreditation, motivation, and quality culture are directly linked to higher education performance. However, no empirical evidence supports the relationship between leadership styles and higher education performance. Additionally, the research establishes that quality culture mediates the link between leadership styles, accreditation, motivation, and higher education performance in Pakistani universities. The study's limitations are the sole reliance on administrative managers' perspectives in Pakistani universities and a relatively small sample size. By integrating crucial resources, such as emphasising the strategic importance of accreditation, introducing the notion of quality culture as a mediator, and acknowledging the vital role of faculty motivation in enhancing human capital, this study strengthens the RBV theory within higher education to elevate the performance of universities. Also, this research has practical implications for various stakeholders, like policymakers, university administrators, and quality managers, by underscoring the pivotal roles of leadership styles, accreditation, and motivation in fostering quality culture and enhancing institutional performance.