Work-life balance, social support and organizational citizenship behaviour : A study among bank employees
This study proposed to examine the relationship between work-life balance, social support and organizational citizenship behavior because the mechanism of how work-life balance and social support influence employee organizational citizenship behavior is not sufficiently clear. Among 211 bank employe...
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2024
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my-uum-etd.112252024-07-30T02:54:26Z Work-life balance, social support and organizational citizenship behaviour : A study among bank employees 2024 En, Chan Ming Sin, Soo Hooi School of Business Management School of Business Management HG Finance This study proposed to examine the relationship between work-life balance, social support and organizational citizenship behavior because the mechanism of how work-life balance and social support influence employee organizational citizenship behavior is not sufficiently clear. Among 211 bank employees from a total of 50 bank branches in Penang, the study investigated the relationship with the inclusion of work-life balance, social support, and organizational citizenship behavior. Finally, the examination of the effects of work-life balance, and social support and its influence on organizational citizenship behavior was also undertaken. A survey was conducted using a online format questionnaire and the data were obtained from employee’s self-ratings. The data was then been analysed by using Statistical Package for Social Science (SPSS) software. The results indicated that work-life balance and social support plays important role in affecting the employees whether to participate in organizational citizenship behavior. 2024 Thesis https://etd.uum.edu.my/11225/ https://etd.uum.edu.my/11225/1/depositpermission.pdf text eng staffonly https://etd.uum.edu.my/11225/2/s827015_01.pdf text eng public other masters Universiti Utara Malaysia |
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Universiti Utara Malaysia |
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UUM ETD |
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eng eng |
advisor |
Sin, Soo Hooi |
topic |
HG Finance |
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HG Finance En, Chan Ming Work-life balance, social support and organizational citizenship behaviour : A study among bank employees |
description |
This study proposed to examine the relationship between work-life balance, social support and organizational citizenship behavior because the mechanism of how work-life balance and social support influence employee organizational citizenship behavior is not sufficiently clear. Among 211 bank employees from a total of 50 bank branches in Penang, the study investigated the relationship with the inclusion of work-life balance, social support, and organizational citizenship behavior. Finally, the examination of the effects of work-life balance, and social support and its influence on organizational citizenship behavior was also undertaken. A survey was conducted using a online format questionnaire and the data were obtained from employee’s self-ratings. The data was then been analysed by using Statistical Package for Social Science (SPSS) software. The results indicated that work-life balance and social support plays important role in affecting the employees whether to participate in organizational citizenship behavior. |
format |
Thesis |
qualification_name |
other |
qualification_level |
Master's degree |
author |
En, Chan Ming |
author_facet |
En, Chan Ming |
author_sort |
En, Chan Ming |
title |
Work-life balance, social support and organizational citizenship behaviour : A study among bank employees |
title_short |
Work-life balance, social support and organizational citizenship behaviour : A study among bank employees |
title_full |
Work-life balance, social support and organizational citizenship behaviour : A study among bank employees |
title_fullStr |
Work-life balance, social support and organizational citizenship behaviour : A study among bank employees |
title_full_unstemmed |
Work-life balance, social support and organizational citizenship behaviour : A study among bank employees |
title_sort |
work-life balance, social support and organizational citizenship behaviour : a study among bank employees |
granting_institution |
Universiti Utara Malaysia |
granting_department |
School of Business Management |
publishDate |
2024 |
url |
https://etd.uum.edu.my/11225/1/depositpermission.pdf https://etd.uum.edu.my/11225/2/s827015_01.pdf |
_version_ |
1811772571483373568 |