The influence of job stress, workload, and burnout on job satisfaction among paramedics in the emergency department of southern cluster hospital in Johor

Job satisfaction is something that needs to be taken seriously in the field of work, as it can impact an employee's overall performance. Job stress, workload, and burnout have been mentioned in previous literature as negative triggering factors that can influence job satisfaction. The purpose o...

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Main Author:	Ahmad Izzati, Amir Shariffudin
Format:	Thesis
Language:	eng eng eng
Published:	2024
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/11248/1/depositpermission.pdf https://etd.uum.edu.my/11248/2/s830116_01.pdf https://etd.uum.edu.my/11248/3/s830116_02.pdf
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id	my-uum-etd.11248
record_format	uketd_dc
spelling	my-uum-etd.112482024-08-11T02:44:51Z The influence of job stress, workload, and burnout on job satisfaction among paramedics in the emergency department of southern cluster hospital in Johor 2024 Ahmad Izzati, Amir Shariffudin Mohammad Noor, Mohd Rasul Abdullah, Aminullah Abdul Rasheed School of Business Management School of Business Management HF5549-5549.5 Personnel Management. Employment Job satisfaction is something that needs to be taken seriously in the field of work, as it can impact an employee's overall performance. Job stress, workload, and burnout have been mentioned in previous literature as negative triggering factors that can influence job satisfaction. The purpose of this descriptive quantitative cross-sectional study was to determine the relationship between job stress, workload, burnout, and job satisfaction among paramedics in the Emergency Department (ED) of Southern Cluster Hospital in Johor. There are four instruments used in this study for data collection. The Minnesota Satisfaction Questionnaire (MSQ) Short Form Scale was used to determine job satisfaction data. The Perceive Stress Scale-10 (PSS-10) was applied to measure job stress level data. The NASA Task Load Index (NASA-TLX) was used to obtain data about workload, and the Copenhagen Burnout Inventory (CBI) was used to measure burnout data. The research data was obtained from the questionnaires that were distributed and answered by 108 respondents to the study. The data was analysed using the Pearson correlation test. The analysis result showed that job stress, workload, and burnout had a strong negative correlation and were significant with job satisfaction. While the regression test showed job stress contributes the most to job satisfaction, Further studies on the variables that may influence job satisfaction among paramedics in the ED are recommended to determine the problems and interventions to be taken. Proactive measures such as promoting work-life balance and offering comprehensive support programmes by the management team may increase job satisfaction among paramedics in the ED. 2024 Thesis https://etd.uum.edu.my/11248/ https://etd.uum.edu.my/11248/1/depositpermission.pdf text eng staffonly https://etd.uum.edu.my/11248/2/s830116_01.pdf text eng staffonly https://etd.uum.edu.my/11248/3/s830116_02.pdf text eng staffonly other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Mohammad Noor, Mohd Rasul Abdullah, Aminullah Abdul Rasheed
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Ahmad Izzati, Amir Shariffudin The influence of job stress, workload, and burnout on job satisfaction among paramedics in the emergency department of southern cluster hospital in Johor
description	Job satisfaction is something that needs to be taken seriously in the field of work, as it can impact an employee's overall performance. Job stress, workload, and burnout have been mentioned in previous literature as negative triggering factors that can influence job satisfaction. The purpose of this descriptive quantitative cross-sectional study was to determine the relationship between job stress, workload, burnout, and job satisfaction among paramedics in the Emergency Department (ED) of Southern Cluster Hospital in Johor. There are four instruments used in this study for data collection. The Minnesota Satisfaction Questionnaire (MSQ) Short Form Scale was used to determine job satisfaction data. The Perceive Stress Scale-10 (PSS-10) was applied to measure job stress level data. The NASA Task Load Index (NASA-TLX) was used to obtain data about workload, and the Copenhagen Burnout Inventory (CBI) was used to measure burnout data. The research data was obtained from the questionnaires that were distributed and answered by 108 respondents to the study. The data was analysed using the Pearson correlation test. The analysis result showed that job stress, workload, and burnout had a strong negative correlation and were significant with job satisfaction. While the regression test showed job stress contributes the most to job satisfaction, Further studies on the variables that may influence job satisfaction among paramedics in the ED are recommended to determine the problems and interventions to be taken. Proactive measures such as promoting work-life balance and offering comprehensive support programmes by the management team may increase job satisfaction among paramedics in the ED.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Ahmad Izzati, Amir Shariffudin
author_facet	Ahmad Izzati, Amir Shariffudin
author_sort	Ahmad Izzati, Amir Shariffudin
title	The influence of job stress, workload, and burnout on job satisfaction among paramedics in the emergency department of southern cluster hospital in Johor
title_short	The influence of job stress, workload, and burnout on job satisfaction among paramedics in the emergency department of southern cluster hospital in Johor
title_full	The influence of job stress, workload, and burnout on job satisfaction among paramedics in the emergency department of southern cluster hospital in Johor
title_fullStr	The influence of job stress, workload, and burnout on job satisfaction among paramedics in the emergency department of southern cluster hospital in Johor
title_full_unstemmed	The influence of job stress, workload, and burnout on job satisfaction among paramedics in the emergency department of southern cluster hospital in Johor
title_sort	influence of job stress, workload, and burnout on job satisfaction among paramedics in the emergency department of southern cluster hospital in johor
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2024
url	https://etd.uum.edu.my/11248/1/depositpermission.pdf https://etd.uum.edu.my/11248/2/s830116_01.pdf https://etd.uum.edu.my/11248/3/s830116_02.pdf
_version_	1811772576261734400

The influence of job stress, workload, and burnout on job satisfaction among paramedics in the emergency department of southern cluster hospital in Johor

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