Factors Influencing Job Performance Among Employees In The Energy And Resource Service Sector In Klang Valley

Job performance has become a paramount concern for organizations worldwide, given its pivotal role in influencing organizational effectiveness and competitiveness in the era of technological advancement. Recognizing this crucial aspect is essential for organizational success amid the forces of glob...

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Main Author: Noridarizan, Basiran
Format: Thesis
Language:eng
eng
Published: 2024
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Online Access:https://etd.uum.edu.my/11255/1/depositpermission-s824005.pdf
https://etd.uum.edu.my/11255/2/s824005_01.pdf
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spelling my-uum-etd.112552024-08-19T02:49:46Z Factors Influencing Job Performance Among Employees In The Energy And Resource Service Sector In Klang Valley 2024 Noridarizan, Basiran Johari, Johanim Subramaniam, Chandrakantan School of Business Management School Of Business Management HD58.9 Organizational Effectiveness. Job performance has become a paramount concern for organizations worldwide, given its pivotal role in influencing organizational effectiveness and competitiveness in the era of technological advancement. Recognizing this crucial aspect is essential for organizational success amid the forces of globalization, this study aimed to investigate factors influencing job performance. Specifically, this study examined the influence of training and development, reward and recognition, and proactive personality on job performance. To achieve the research objectives, a survey using questionnaires was conducted among employees in the energy and resource service sector in Klang Valley. A total of 107 responses were gathered and data was analysed using SPSS version 29. The findings reported that training and development has a significant and positive impact on job performance. Nevertheless, other factors have no significant influence on job performance among employees in the sector understudy. In terms of theoretical implications, this study added to the body of knowledge of the respective variables understudy and Social Exchange Theory. As for practical ramifications, the findings from this study serve as a guideline and reference for employers in the energy and resource service sector, especially human resources departments, in developing measures to enhance job performance. 2024 Thesis https://etd.uum.edu.my/11255/ https://etd.uum.edu.my/11255/1/depositpermission-s824005.pdf text eng staffonly https://etd.uum.edu.my/11255/2/s824005_01.pdf text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Johari, Johanim
Subramaniam, Chandrakantan
topic HD58.9 Organizational Effectiveness.
spellingShingle HD58.9 Organizational Effectiveness.
Noridarizan, Basiran
Factors Influencing Job Performance Among Employees In The Energy And Resource Service Sector In Klang Valley
description Job performance has become a paramount concern for organizations worldwide, given its pivotal role in influencing organizational effectiveness and competitiveness in the era of technological advancement. Recognizing this crucial aspect is essential for organizational success amid the forces of globalization, this study aimed to investigate factors influencing job performance. Specifically, this study examined the influence of training and development, reward and recognition, and proactive personality on job performance. To achieve the research objectives, a survey using questionnaires was conducted among employees in the energy and resource service sector in Klang Valley. A total of 107 responses were gathered and data was analysed using SPSS version 29. The findings reported that training and development has a significant and positive impact on job performance. Nevertheless, other factors have no significant influence on job performance among employees in the sector understudy. In terms of theoretical implications, this study added to the body of knowledge of the respective variables understudy and Social Exchange Theory. As for practical ramifications, the findings from this study serve as a guideline and reference for employers in the energy and resource service sector, especially human resources departments, in developing measures to enhance job performance.
format Thesis
qualification_name other
qualification_level Master's degree
author Noridarizan, Basiran
author_facet Noridarizan, Basiran
author_sort Noridarizan, Basiran
title Factors Influencing Job Performance Among Employees In The Energy And Resource Service Sector In Klang Valley
title_short Factors Influencing Job Performance Among Employees In The Energy And Resource Service Sector In Klang Valley
title_full Factors Influencing Job Performance Among Employees In The Energy And Resource Service Sector In Klang Valley
title_fullStr Factors Influencing Job Performance Among Employees In The Energy And Resource Service Sector In Klang Valley
title_full_unstemmed Factors Influencing Job Performance Among Employees In The Energy And Resource Service Sector In Klang Valley
title_sort factors influencing job performance among employees in the energy and resource service sector in klang valley
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2024
url https://etd.uum.edu.my/11255/1/depositpermission-s824005.pdf
https://etd.uum.edu.my/11255/2/s824005_01.pdf
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